The team of Ben, Nate and Nicole were fabulous to work with. Each of them knew their jobs and executed the tasks well. After reading all the nightmare posts about VA loan purchases we were waiting for something, anything to go wrong but the team at Veterans United were so good at preparing our loan, it sailed through and was fully approved without a glich. Nate and Nicole were very patient, answering all our questions and calming nervous concerns. I cannot find the words to express what a blessing the Veterans United team has been. Only God deserves more praise than Ben, Nate & Nicole..... BLESS YOU
I was told one reason for delay was because the hawk report did not get to them. I first sent a picture of it,then after being told it did not go through I copied and faxed it,only to be told again they did not have it,I told them to read the hawk report several times and again sent it to them, Rebecca siad she looked and could not find it. shortly after being told to read the hawk report again ,behold there it was. it was then forwarded to the underwriters. perhaps this is why the closing date was postponed twice. in my humble opinion it was simply a matter of incompetance. Maybe new training classes should be put into effect. that is my opinion and I do believe I am entitled to it...chester a. puffer
I was nervous about purchasing another home but after watching my sister first work with Veterans United and saw how satisfied and happy she was with her home purchase I decided to give them a call and I could never be happier. My whole Veterans United team was great with answering all questions that I had. From the first phone call to my closing day my loan specialist explained and walked me thru everything that I needed to know. I would recommend any veteran that is thinking about purchasing a home to use Veterans United.
These are great people who make the dream of owning a home a reality. They are very professional in what they do. I'm 50 years old and never thought I would own my own home. Veterans United went above and beyond to get me in my home. I will always appreciate what they did for me. Semper Fi.
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VU has been a pleasure to work with. Fast and continuously informative and helpful through the whole home buying process. Thorough in explanations of the process and helpful in completing all the paperwork and stages of the loan process.
Courteous and professional throughout the process
Veterans United made the scary, stressful process of buying a house so easy! I feel like I did nearly everything from my phone and computer! They set you up with everything that you need to find the house that you are looking for, they're always they're to help with questions, give you great contacts, and make it a great experience. We ended up getting a great deal and spending nearly nothing to move! I was uneasy about buying a house, and have heard some not so good stories about people getting VA loans, but they are wrong- if you just work with the right people!
If you want to do a va loan , these are the experts
Great company with agents commited to helping you afford the perfect home for you. Everything was straightforward with no hidden costs or surprises.
Considering Veterans United was not local to us we were very sceptical. But they made the entire process very easy and by no means as intimidating as we expected got us our loan quick. Thank you Lee, Josie, and especially Mark whom we closed with you guys are great keep up the great work.
Great people to work with. Always friendly and ready to help you out or answer any question.
Veterans United is AWESOME! I have my original home loan and now my refinance through VU and I couldn't be more pleased with how they operate. The customer service is superior and they really do look out for your best interest. I highly recommend partnering with Veterans United!
Unbelievably helpful and friendly from start to finish. I felt comfortable with them and I felt they had my best interest in mind. As a veteran I felt comfortable that they knew how to help me and would do everything they could to get me squared away. Definitely recommend Veterans United!