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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

397,809

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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4 out of 5 Stars
Would Recommend
headshot image of Shane Bowlen

Loan Officer: Shane Bowlen

NMLS# 1448232

5 out of 5 Stars
Would Recommend

I've had a rough year trying to find a home to buy. Then, each time I find I love someone who stepped in and overbid with such a high price bid, I will lose it 😔. I was almost at the point of giving up. Then Jeff, my loan officer, would call and ask how I was doing with my
home searching. He would give me the drive to keep going. Then my agent would tell me we will find something eventually. And with God's help guess what we did. And now I'm overjoyed.

headshot image of Jeff Matlock

Loan Officer: Jeff Matlock

NMLS# 2029705

5 out of 5 Stars
Would Recommend

This is my second time working with VU and Brandon. Its always so easy and the process goes smooth all the time. They are really good on what they do. Thank you for making my dreams happened

headshot image of Brandon Worthington

Loan Officer: Brandon Worthington

NMLS# 1563972

5 out of 5 Stars
Would Recommend
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend
headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

5 out of 5 Stars
Would Recommend

First and foremost, I must say that Veterans United is a fantastic company to work with. Their team of professionals is knowledgeable, friendly, and always willing to go the extra mile to ensure that their clients are satisfied.As a veteran, I appreciate how Veterans United honors our service by providing us with excellent home loan services. Their online platform is easy to use, and their representatives are always available to answer any questions I have throughout the process.What impressed me the most is their attention to detail and the personalized experience they provide. They made sure that every aspect of the home buying process was smooth and seamless. They explained every step, making sure that I understood what was happening and why. They also kept me updated every step of the way, which gave me peace of mind and reduced my stress level.Overall, I highly recommend Veterans United to any veteran who is looking to buy a home. They provide excellent service, and they truly care about their clients. They are simply the best at what they do, and I will definitely work with them again in the future.

headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

Overall very pleased with the process. Nick and his team communicated very well and kept my wife and I informed.

headshot image of Nick Simmons

Loan Officer: Nick Simmons

NMLS# 2047345

5 out of 5 Stars
Would Recommend

This was the most stress free home process ever! It was quick, no hassle. It was great to work with true professionals!

headshot image of Jerry Dooling

Loan Officer: Jerry Dooling

NMLS# 1860927

5 out of 5 Stars
Would Recommend
headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars
Would Recommend

The entire team was beyond patient, communicative, empathetic and worked with us and our crazy work hours every step of the way.

headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

5 out of 5 Stars
Would Recommend

There’s nothing else I can say, but my loan team was the best that I could imagine.

headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
Would Recommend
headshot image of Dylan Edwards

Loan Officer: Dylan Edwards

NMLS# 1765452

5 out of 5 Stars
Would Recommend

Great, surprising experience. Love the attention to detail and extremely high level of quality customer service.

headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Would Recommend

I just wish I was more aware of how expensive it could be to have a requirement from the HOA to landscape the yard within 12 months and I probably should have asked if there was options to finance like another $10,000 in my loan if there was room or some way

headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

4.5 out of 5 Stars
Would Recommend
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Over thirty years of marriage, we finally decided to purchase a home, and settle.
Veterans United are like you and me, they need us, and we need them. They are professional, and never leave anything unanswered. Your hopes can come true no matter what age you are.

headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Would Recommend

Don and katlyn treated me like family from the start!!!!! I will recommend them to everyone I know. Lori was wonderful also. Thanks again for everything

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
Would Recommend
headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

5 out of 5 Stars
Would Recommend

Jason ans his team were awesome I could not ask for a better grow of people. They made a painful situation so much better! They where quick and always keep us informed

headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars
Would Recommend

They were all incredible to work with, they made the whole process run smoothly. Would definitely recommend and work with them again.

headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars
Would Recommend

I'm so thankful and I only wan to say thank you so much for help me to see my dream come true.You are the best.

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
Would Recommend
headshot image of Tyler Kettle

Loan Officer: Tyler Kettle

NMLS# 1693581

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5 out of 5 Stars
Would Recommend
headshot image of Jose Banuelas

Loan Officer: Jose Banuelas

NMLS# 1287239

5 out of 5 Stars
Would Recommend

I just want to say a big thank you to veterans united and the team of Katy, Jorge, Briana, and Michelle. You guys made this dream come true. I had a bad experience a year ago with a different bank where I was told one thing went through the entire process and once I was about to get to closing I was told the complete opposite. Earnest money, appraisal, and inspections all gone and all I was told was that I needed to go use someone else. Go forward to now I gave Veterans United a chance because you guys gave me information upfront last year. I don't regret at all giving you guys a call. I'm blessed to have you guys in the process with me. My wife and soon to be born child (Matthew) will love our new home thank you.

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend

I had never heard of VU, but boy are we so grateful that they were there when we started looking for a home of our own. Great team effort, great collaboration, great communication and plenty of patience, guidance and encouragement to us as rookie buyers! Any other veterans out there should ONLY work to purchase your homes through VU and our staff we had.

headshot image of Jermaine Rivera

Loan Officer: Jermaine Rivera

NMLS# 2172159

5 out of 5 Stars
Would Recommend
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

4.5 out of 5 Stars
Would Recommend
headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend

GREAT JOB….

headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
Would Recommend
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend

This is my second loan with Rob. Him and Austin were great to work with.

headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

More Reviews

See all 397,809 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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