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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

434,567

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Would like to shout out to Emily and Christy of Shawn’s team. They are professional and extremely efficient at the functions they perform. Also very user friendly and responsive to questions and other guidance. Really enjoyed working with them and would recommend all qualified to use them in the future. My sincere thanks to both.

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend
headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
Would Recommend

We wish we could finance more home . Everything was so easy

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

4.5 out of 5 Stars
Would Recommend
headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars
Would Recommend

Even though the process came down to the wire, Jermaine and the team felt comfortable enough to tell me that it would be fine. That kept my composure and made the process more manageable. I had the privilege to have a knowledgeable team behind me.

headshot image of Jermaine Rivera

Loan Officer: Jermaine Rivera

NMLS# 2172159

5 out of 5 Stars
Would Recommend
headshot image of Kelsey Allen

Loan Officer: Kelsey Allen

NMLS# 1947880

5 out of 5 Stars
Would Recommend
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend

Mark and the team were awesome. They got me into my very first home. It means alot to me and my family. They worked with me to get me into my home.

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend

WE APPRECIATE VETERANS LOAN TEAM

headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend
headshot image of Britney McMurry

Loan Officer: Britney McMurry

NMLS# 1665781

5 out of 5 Stars
Would Recommend
headshot image of Jerry Dooling

Loan Officer: Jerry Dooling

NMLS# 1860927

5 out of 5 Stars
Would Recommend

This was a great experience

headshot image of Allen Spencer

Loan Officer: Allen Spencer

NMLS# 2228660

5 out of 5 Stars
Would Recommend
headshot image of Katlin Walls

Loan Officer: Katlin Walls

NMLS# 2184822

5 out of 5 Stars
Would Recommend

Second time using my VA home loan benefits. I feel that my experience overall was heaps better than my first time experience. Having everything go through the app and website made it super easy to keep track of everything while on the go and I didn’t have to track a ton of different email chains nor have to make various copies of important documents to make sure I didn’t lose them throughout the process and afterwards.

headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
Would Recommend
headshot image of Hannah Wansing

Loan Officer: Hannah Wansing

NMLS# 1145297

5 out of 5 Stars
Would Recommend

Thank you so much all!!! 🎊🎊🥳🥳🥳

headshot image of Joshua Salicco

Loan Officer: Joshua Salicco

NMLS# 1048961

5 out of 5 Stars
Would Recommend

Veterans United is the best. We have worked with them twice now over a 5 year period. We have been able to keep communication open with the same person over those 5 years and she is the best! Amanda was the reason we are so comfortable and trust Veterans United completely!

headshot image of Amanda Lister

Loan Officer: Amanda Lister

NMLS# 1918805

5 out of 5 Stars
Would Recommend

I have heard so many horror stories about people using their VA loans to purchase a home, so I was really nervous before starting the process. Looking back, I don’t know what I was nervous about. Throughout the process of purchasing my home, Bill and his team were available when I had questions, and they answered everything I questioned. Using the app on my phone I was able to complete the tasks I needed to complete, as well as track the progress of the loan. These guys are top notch, and I would definitely recommend to other veterans looking to purchase their homes.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

Veterans United help me and my family with the whole home buying process and got us into our Dream Home!! Thank you for everything !

headshot image of Collin Ward

Loan Officer: Collin Ward

NMLS# 1520164

5 out of 5 Stars
Would Recommend

VU made my process so much easier. They made sure I understood everything and that I was taken care of. I couldn't have been happier!

headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
Would Recommend
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

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5 out of 5 Stars
Would Recommend
headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

5 out of 5 Stars
Would Recommend

All my questions were answered and the service was great!

headshot image of Daniel Noce

Loan Officer: Daniel Noce

NMLS# 2156543

5 out of 5 Stars
Would Recommend

I've never worked with so many different people at the same time having the same objective.Whuch was getting me a home.They all were as talking to only one person
They all keep my spirits up when I seemed to have doubts or it got complicated.They assured me of a positive outcome and they were right..God bless you all.

headshot image of Kevin Redmond

Loan Officer: Kevin Redmond

NMLS# 1721466

5 out of 5 Stars
Would Recommend
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend

Keep up the good work!!!!!!

headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend
headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

2 out of 5 Stars

I would not use them again! Too many errors, time delays and no accountability! I had to chase down incorrectly sent money and get payment corrected. You cannot choose your own title company and the given title company made many errors that I had to correct or bills not getting paid and thousands of dollars lost/misapplied. Buyer beware! Be prepared to call VA to get your paperwork through.

Response from Veterans United

Carol, thanks for acknowledging this issue so that we might step in to provide further assistance. While Veterans United does not have direct control over the actions of third party providers, it is important that we work together to promote resolution for you. A Client Advocate here has attempted to reach out for more information and has begun to research your comments. We will be digging in to learn as much as possible about what caused your closing delays and remain available to speak with you should you wish get in touch with us.

5 out of 5 Stars
Would Recommend

Veterans united is the best in home loans and we have not one complaint they were there every stept of the the way keeping us informed every step of the way.thank you Guys you are the best

headshot image of Collin Ward

Loan Officer: Collin Ward

NMLS# 1520164

More Reviews

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