My lending team, led by Felecia Solomon, was absolutely fantastic! They explained every detail, communicated effectively & often, made us feel like we were their only lendees & went above & beyond in every way to help us purchase our dream home! As my 10 yo says when something is amazing, I give Felecia & her lending team @ VU a 5 star on yelp!
Emily and Shawn’s team were Superb!
Response from Veterans United
Michael, we are sorry if we didn't provide you the outstanding customer service we strive to achieve for each of our veterans. A member of our Client Advocate team will be in touch to learn what we can do better going forward. We hope you enjoy many years in your new home.
The whole team did a great job working with me through many questions as a first time buyer and was always quick to respond to my inquiries.
Thank you
There were some curve balls but y’all made it happen and I thank you for all your hard work!
Yes it was a bit stressful the past 2 months but my loan team and I worked together to get through it! Would recommend this team to my fellow veterans in a heartbeat! Thank you all again!
Keep up the great work! Seriously!!
this is the second loan i have took out with Veterans United.i was treated like a member of their famly. they are very professional. and will be honest and respectfull all through the process .and they work hard at getting you the lowest rates. i very highly recommend veterans united
