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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
446,557 reviews
from Veterans like you… and counting!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 446,557 unfiltered reviews

Starting on Page 1582 of 14,886. Return to Page 1

5 out of 5 Stars

In the beginning, I didn't know what I was getting into when I filled in the survey and felt a bit wary in giving my details to a "random" website to buy a home. But Randelle called me immediately and after a short conversation she was able to settle my nerves on buying a home and the process. The VU team connected me with my Real-estate agent Jennifer who has been amazing from the beginning, Sam and & Ryan have been truly an amazing force to reckon when getting after the deliverables. They really did keep me focused and sometimes crazy with all the "to do" lists they kept stacking on me as I knocked them out more just kept coming LOL.
I was truly blessed to been assigned an amazing group of people, thank you so much for helping find and secure my first home as I return back to the USA.

headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

4 out of 5 Stars
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
headshot image of Jonathan Koenig

Loan Officer: Jonathan Koenig

NMLS# 1758193

5 out of 5 Stars

See above comments about " my team."

headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

4.5 out of 5 Stars
headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
headshot image of Victoria McGhee

Loan Officer: Victoria McGhee

NMLS# 2030084

5 out of 5 Stars
headshot image of Toby Sullivan

Loan Officer: Toby Sullivan

NMLS# 2104302

4.5 out of 5 Stars
headshot image of Katie Anderson

Loan Officer: Katie Anderson

NMLS# 1588479

5 out of 5 Stars
headshot image of Johnna Dunlap

Loan Officer: Johnna Dunlap

NMLS# 1102695

5 out of 5 Stars
headshot image of Joshua Kittle

Loan Officer: Joshua Kittle

NMLS# 1035193

5 out of 5 Stars
headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

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4.5 out of 5 Stars
headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

4.5 out of 5 Stars

As a first time home buyer, going through the home buying process was stressful. The key is to have a good team. Having a team which those people know each other and having experience working with one another is key for a smooth transition throughout the process. A lot of of things were throw out each and everyday. A lot of confusing terminologies were put out. It was helpful that someone like Harry takes the time to txt or call regarding any questions or concerns. He and my agent Melissa Gates helped me and my wife buy our first home. We definitely recommend them.

headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars
headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars

Amazing team and organization. If I ever purchase another home, I would be happy to do it with the same team over again.

headshot image of Ben Schwalenberg

Loan Officer: Ben Schwalenberg

NMLS# 1287859

4.5 out of 5 Stars
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
headshot image of Todd Rozanski

Loan Officer: Todd Rozanski

NMLS# 2351874

5 out of 5 Stars

I really appreciate how rapid all my questions and concerns were handled. The app was amazing and extremely easy to use as well. Overall a great experience that minimizes the home buying pains

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

3.5 out of 5 Stars
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars

This is the second time I've used Veterans United. Both times were profitable for me in saving me time, effort, and expense. Their website holds all the documents and is easy to use... and reuse. They guide you with a team of proffesional who answer question directly and concisely.
For this loan I waited to lock in my rate and saved about a point - I called in the "go code" and we locked at the best opertunity. This is the eighth house I've bought in my life and I've learned that it's not a process or the system that creates success - it's a talented person who cares and does a great job.
Nuff-Said,
M. Savi

headshot image of Dave Michaud

Senior Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
headshot image of Miranda Phillippe

Loan Officer: Miranda Phillippe

NMLS# 2486151

4 out of 5 Stars
headshot image of Destiney Crossno

Loan Officer: Destiney Crossno

NMLS# 2379613

5 out of 5 Stars
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars

Working with Veterans United, especially Shane, Erica, Becca, and Taylor, was an incredible experience. They made the entire home-buying process seamless, and we always felt like we were in good hands. We couldn’t be happier with our decision to choose VU again for our second home!

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars

Thanks for all your help

headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

4.5 out of 5 Stars
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars

As a first time home buyer I learned a lot and everyone did a great job at helping me through this process and answering all my questions! 👍🏾

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

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