Our loan application from start to finish was a breeze. It was our first time to get a loan and Mike was very patient in giving me information. Then Jesse Francisco of VA Realty was very accommodating, too, and our agent Josh Heyboer was awesome! Of course, Gina Overshiner was excellent as well. You guys were so good that during the closing, I cried. Not only because we have our dream house now, but because I would be missing your team. And I am. Thank you very much for all your help.
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then at the last of the process.to make sure all was good to go, Debbie was called on to complete the closing of the loan and she too made sure every thing was set to go.Great team of people.Thank you all so very much Mike lewis
The overall experience with both my loan officer (Levi Lenon) and my real estate agent (Stephanie Callen) was amazing and they both made the process as smooth as they could.
Christine and Bert Meadows made the transition very smooth. They assisted us in Faxing and tying up loose ends that were so important.
Overall I was very please with the performance of both realtor and of Levi took care of us and were always a step ahead of where I needed to be everything that I ask it was done with very very quickly
Definitely unusual circumstances but Jimmy and Sandy were awesome throughout!
As I have provided from the scores above, you can see I was and am thoroughly impressed with Veterans United. I will have no problems with advertising my wonderful experiences of Veterans United via social media and word-of-mouth. I have retained Joe Choi's and Ashly Bohinc's information so that I may pass this along to whomever I can. As stated in #2 of the survey, I feel it only necessary to relay the need to give an excellent performance score for whatever employee evaluation your organization utilizes, to Ashly Bohinc. This lady is deserving of a promotion/raise. You need to retain excellent representatives such as she.
I can add further my experience with the Real Estate Agent Tammy Solerno, was absolutely stress-free. Tammy is a wonderful lady that worked tirelessly on finding properties to view and was available on my schedule. Tammy, is a down-to-earth person and such qualities are refreshing in today's society which lacks such professional and respectful character. My wife and I feel befriended and are glad to say so.
Thank You for this painless and enjoyable life experience.
I would like to say that Cortney Winegard was also a great help.
Team was little bit slower, but we have positive experience working with. I will recommend other people to us VU loan services.
Although I felt that they worked slow, I lead my life at a fast pace, they actually worked quickly. Start to close in 18 (?) days with a VA loan. That's pretty quick from my understanding!
Veterans United and your Lighthouse program were what made home ownership possible for me and I am already recommending your company to anyone I know who qualifies for VA benefits. Thank you for all that your team has done for me and my family.