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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

Video thumbnail of Rob Riggle with Military Spouse Laura reading her Through the Roof Review for Veterans United Home Loans Watch more Through the Roof Reviews on our YouTube Channel!

348,188

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 348,188 unfiltered, unedited reviews

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4 out of 5 Stars
Would Recommend

Loan Officer: Patrick Dowd

NMLS# 1891349

5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars
Would Recommend

Loan Officer: Molly Richardson

NMLS# 1694808

3.5 out of 5 Stars
Would Recommend

It was not easy but our loan concierge Desi was outstanding she really did everything she could to make sure we were approved and
Got into the house we dreamed of.

Loan Officer: Tyler Sadich

NMLS# 393144

5 out of 5 Stars
Would Recommend

Loan Officer: Jerry Dooling

NMLS# 1860927

1.5 out of 5 Stars

Communication was very poor throughout the process in terms of what was allowed, amount of fund approved for kept changing after offers were made, terms of signing at close were not clearly spelled out from the beginning almost costing me the house. When I complained about it I was gaslighted which I don't appreciate.

Response from Veterans United

Hello Diondria we appreciate your feedback on this matter. Discussing the details around your final closing figures is part of our commitment to deliver outstanding service. Our team will be researching your comments to determine what our team may do in the future to help prevent a similar misunderstanding. The process for disclosing the costs of a loan is managed very closely. We understand how relying on estimates for a portion of the home buying process can seem inconsistent or make it difficult to trust the process. For that reason, we are always looking to support your customer experience with excellent care. If you feel there were ways we could have better handled the process, then please give us a call to share more. Our Client Advocate team is always eager to listen and take action whenever possible.

5 out of 5 Stars
Would Recommend

Loan Officer: Anna Denietolis

NMLS# 1076832

5 out of 5 Stars
Would Recommend

Veterans United was overall a great experience and did an amazing job making sure I was informed and mad this new process for me as easy as they could to help me get the house we really wanted. I didn't know what to expect and the whole team I had was always willing to help or answer questions and made every effort possible to help me and my family buy our house we fell in love with. Thank you to Petra, Sarah, Nathan, Emily, and Matt for all you have done for us and I can not thank you enough or express to you how happy we are in our new home.

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
Would Recommend

Highly recommend using Veterans United for your VA loan. They make the process simple and stress-free. They are very responsive and intelligent.

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars
Would Recommend

Loan Officer: Jason Richards

NMLS# 2015623

5 out of 5 Stars
Would Recommend

Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Samuel H. is Through the Roof!

Veterans United made it easy and special from preapproval to closing day. Tell Rob Riggle I'm ready for my commercial!

Loan Officer: Danny Freeman

NMLS# 1721091

Start your own homebuying journey! See what you qualify for today ›
5 out of 5 Stars
Would Recommend

Knowledgeable teams that do all the hard work for their customers!

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend

We have used VU for the second time. They make the process streamline. Their staff is knowledgeable and honest.

Loan Officer: Brian Schmidt

NMLS# 1434950

5 out of 5 Stars
Would Recommend

Fellow Veterans. Using your VA Benefits to purchase a new home can be an overwhelming task. I strongly recommend contacting the professionals of Veterans United at your earliest opportunity to provide you with the BEST home buying experience available.

Loan Officer: Levi Brugger

NMLS# 1451031

5 out of 5 Stars
Would Recommend

Loan Officer: Clay Rose

NMLS# 1126163

4.5 out of 5 Stars
Would Recommend

Loan Officer: Drew Alexander

NMLS# 1407112

5 out of 5 Stars
Would Recommend

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend

Alex called/emailed me on numerous occasions to assist! Madison M. did very similar with supporting/assisting! They both did outstanding (10s!) so the process, while stressful & overwhelming (it seemed) at times, was manageable because Alex & Madison were fully engaged & vested which ensured we had a great experience in the buying of our new home! THANK YOU!!

Loan Officer: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars
Would Recommend

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars
Would Recommend

The team at Veterans United Home Loans will make your dreams come true just as they did ours.

Loan Officer: Jake Force

NMLS# 1040763

5 out of 5 Stars
Would Recommend

Loan Officer: Carma Bittle

NMLS# 1366915

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5 out of 5 Stars
Would Recommend

Best home buying experience I've ever had! Veterans United might as well have been standing next to me walking me through every step of the way, as their communication and support was top notch! I never expected an online lender to serve me so well. Veterans United sets the bar for customer service. If you have doubts, don't. You'll be happy you went with VU!

Loan Officer: Matt Alexander

NMLS# 1961964

5 out of 5 Stars
Would Recommend

Any veteran I know looking for a home will told veterans united is the team to call, they took amazing care of my family. So glad I called them!

Loan Officer: Kat Weisenborn

NMLS# 2056780

5 out of 5 Stars
Would Recommend

Great team to work with. They help you avery step of the way.

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend

My loan team was wonderful !

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend

Buying a home overseas, site unseen is a stressful process itself. Our loan team really did their best to pull through and give us all the help and guidance we needed throughout the entire process!

Loan Officer: Jake Force

NMLS# 1040763

4 out of 5 Stars
Would Recommend

Loan Officer: Tracy Ball

NMLS# 1989112

4.5 out of 5 Stars
Would Recommend

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

Loan Officer: Hannah Liebhart

NMLS# 1884776

More Reviews

See all 348,188 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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