It was a long process that we were not sure about?
A lot of information was required and our team helped along the way.
Thank you
When asking about the staff you left out Sarah and Dawn. Sarah was one of my first initial contacts and I knew right then and there that I made the right choice in choosing Veterans United. If I had a question, she made sure I had an answer within minutes. Dawn, there are no words that would be enough to describe her and the help she provided. As well as all the other three people that I commented on, Dawn was the one I leaned on the most for answers. Dawn and I along with Evan, had just regular general conversations not related to mortgage. It was like we knew each other already. The whole staff were such amazing people, they all made this purchase such a smooth transition and I surely will be coming back in the future.
I get emails from Veterans United but it doesn't say anything new. I've gotten lots of emails and I don't see anything new, no new information. I don't like the fact that I was attempting to get a mortgage modification but instead I'm told my house is up for foreclosure.
Response from Veterans United
Thank you for reaching out, Eli. It sounds like you are having issues with the servicing of your loan, and we're sorry to hear that. A member of our Client Advocate Team will be reaching out to see how we can best assist you.
I will 100% be using veterans United for my next large purchase like this!
I have 0 complaints about any of the process. My team working with me made everything go so smoothly and stress free. They say buying a house is one of the most stressful things you can do, but my team made it nearly stress free and easy!
VU went above and beyond to help my parents purchase their final home. They made sure all the figures worked for their budget without draining their savings and proceeds from their previous home sale. Now, my parents have a home that will functionally meet their needs for the rest of their lives; as well as, provide me with peace of mind that they are safe in their own home. I can't thank VU enough for all they do for veterans including my father!
Everyone was fantastic! Great communication, follow through and commitment. Felt like we were the only clients. 2nd time and I’ll use veterans united every time.
Thanks once again for everything.
Naturally the home buying process is stressful pretty much no matter what but Lance, Levi, Rich, Brady, and everyone else who helped along the way eased that stress. They were knowledgeable and patient and explained everything. Kept us up to date the entire time and were there to answer any questions or concerns we had at any time. I appreciated that Lance checked in on us multiple times just to see how we were doing. My husband and I are both veterans and this was our second time purchasing a home. The process this time around went a lot smoother and seamlessly with the help of Veterans United. I couldn’t recommend them more!
I had plenty of issues with my apt, code violations in 2020. When my neighbors apt was condemned in 2021 I knew I had to move. On 05/10/2023 I started my journey with Kat to find a home. The entire building ended up being condemned June of 2023, a month later. Nov 13th, 2023 was a day I could finally breath fresh air, literally, as my apt was leaking feces from above and below me into the basement and through the inside of the walls. I lived on the 1st floor, and could feel the apt starting V collapse. I am so grateful to Kat and the team for helping me get to a safe place to call home and finally start living instead of surviving.
I would definitely recommend Veterans United for VA loans. Process was easier than my previous home buying from other lenders.
I recommend veterans and their families who are ready to take the step into home buying make Veterans United the first place you go. The application and underwriting process was very clear and straightforward there’s nothing you have to worry about when working with their team.
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This was far smoother and simpler than I could have imagined. I did not think I would ever own another home after the 2008 crash, but the VU team made it happen.
What a find! We stumbled into Veteran’s United through an online search of loan alternatives and selected them a pool that included our bank of 30 years. It was one the best financial decisions we’ve ever made. We found them to be exceptionally experienced and efficient in the process, and very sensitive to the fact we were first time home buyers. They talked us through every step of the process. At no point did we feel pressured to make a decision we didn’t understand. We also think the concierge concept and customer service really set Veteran’s United apart from others in the industry. It’s been weeks since we closed and they are still calling us routinely to help coordinate our move into the new residence. We can’t say enough good things about Veteran’s United. They are the best. We’re grateful for everything they’ve done for us.
The whole team was always willing to help. If someone was out of the office, someone else would contact me to see if I had any questions. The team was great!
