Althought the team was great, the relators were awful. We worked with two realtors assigned to us by VU and we were not at all happy with how they handles anything. The first seemed very confused at the simplest questions, and the second didn't seem to have anything under control and was always slow and behind the aggressive realotor we needed.We would recomend anyone that uses VU to find their own realtor.
The whole team made sure my hone buying experience was easy and efficient. Thank you so much.
My unfiltered review wouldn't be shared with the world. Richmond and Sarah were on top of everything thrown at them. They fought every day for me. I definitely feel like we were at war in this process and they stood by my side and even tried to jump in front of a few of the bullets that were thrown our way! I had a great team throughout the process. We as a team only had issues with one single department, however the two of them got it done for me! On behalf of my family and myself, I would like to thank Sarah and Richmond for giving my family our very first home!
Everyone involved have been very helpful and responsive. All questions and concerns I had were handled quickly.
If you are a fellow veteran definitely go with Veterans United for a home loan. Just do your part and they will do theirs and assist you along the way!
I enjoyed working with Veterans United! They were helpful from start to end and they made my first home buying process smooth! Thank you all again!
I can’t believe how easy our team made the home buying process!
The best decision I made months and months ago was to connect with this Veterans United Team: Jason, Trish, Carrie, and Allie and the rest of the crew. They really took care of me and made the process enjoyable and the finish line was a great celebration for the entire family! It feels like they are part of my family!
Burly believe that none of this would have been possible without Julia and her loan team! If I had to go through this process again, then I would only if I got to work with Julia and her team!!!
The VA did not explain anything, did not even keep in contact about what was going on or needed. Talked to the realtor more than anyone and he explained everything to me perfectly
Response from Veterans United
Hello Kaylee, thank you for letting us know about your recent experience with the VA. Although we work directly with the VA we cannot speak for the VA. Our goal is to promote clear communication between the two parties. This feedback will help us accomplish just that. Thank you again for choosing Veterans United.
Veterans united was and is the way to go if you’re looking for a home. They have all the resources to get you your home
Please understand that we are Veterans with PTSD and the underwriter has to take in consideration that Veterans have memory issues so when we make a mistake on dates, we should not be judged like we are lying. That is my only complaint. The rest of the services was awesome.
I would say for the first time buying a house that our experience was amazing. We heard horror stories from other people about the process and were nervous the entire time. Our entire team walked us through step by step and answered any questions we had in a timely manner. 100/100 fully recommend them.
I had to switch lenders in the middle of the home buying process and that only gave us 2 weeks to close. Veterans united did everything they could to keep the original date, but unfortunately it was pushed back 1 week. They were the most amazing group I've worked with. I won't say the name of the other lender, but veterans united accomplished in 1 night what the other company took a month to do. So glad I switched to them I just should have done it sooner.
Veterans United really made the home buying experience easy and really took care of my family and I. Thank to them I was able to get a wonderful for my family. Thanks again guys.
