Kayla, Eric, and Phil were absolutley the Best from the beginning to close. They worked with me every step of the way. I am greatful to them for thier outstanding dedication and experience. They Rock!!!!!!!!!!!
Steve McMichael is without a doubt the best I've worked with. If I ever need any assistance in the future, he will be the one I ask for. Great job by Mr. McMichael.
Thank you again for making my new home dreams come true!
Our family thanks everyone for their hard work and allowing us to call Virginia Beach our new home.
There was an issue related to insurance right at the end. It frustrated me because I work for a bank, tracking insurance, specifically flood insurance. I know what the requirements from FEMA are and I met them with my original quote. When I had to provide more coverage, it frustrated me because I know that is not correct. I made the changes to meet the standards, however I will be looking into this, knowing that my loan will be sold. I will adjust my insurance to fit my protection needs accordingly now that closing is over, but for the future, I think that insurance should be review sooner than closing. If there are specific insurance requirements that are needed for a closing, let the customer know a couple weeks prior. It takes up too 72 hours to get a flood quote at some companies.
I would recommend this organization to other home buyers.
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My whole team was outstanding!
Veterans United did a great job from beginning to end. I am very pleased.
Very positive experience. I thank your people for helping us achieve our dream home. OUTSTANDING SERVICE AND I WILL HIGHLY RECOMMEND VETERANS UNITED HOME LOANS TO ALL MY FRIENDS. THANK YOU AGAIN.
Veterans United Home Loans is blessed to have Tyler Billington and Neisha Harrison working for you. These two people were awesome to work with, and made the entire mortgage process easier. I will be sending a letter detailing my fantastic experience with both of these individuals...please make sure you give them the recognition they truly deserve.
I am very appreciative of the service that VU gave my wife and me. Very professional and patient with us.
Our loan specialist kept us up to date and answered all our questions quickly. She made the process very easy.
My name is Morris Moll I have saved my comments for last, simply because I was informed by Harris that it was a team effort on behalf of all at V U. Of course my special thanks goes to Harris and Shane both who had answered all of my questions. And I had alot. They both made me feel at ease even when I asked the simplest of questions. They never made me feel as though I was asking a stupid question. It is nice to know that there is someone that has my back during these trying times...
Thanks again to all at Veterans United.
A special thanks needs to be given to Jamie Spree who did most of the leg work.
The best part of the experience was dealing with the same people the whole time. It met a lot to me to build a relationship with Nate and Jocelyn and really to build a trust. I'm fairly sure there were a lot of people actually involved in the process, but I had a singular point to address questions and concerns too with a comfortable knolledge that a prompt response was on the way (to the point all communications were prompt, there was no waiting days to hear back).
I would recommend your service to others, not because I got through the process and purchased a home, but because Nate and Jocelyn made the process simple and easy to understand.
I think the lending institution should have been up to date with the Indiana Laws and the regulations for title companies and the handling of funds $10,000 or greater. Over all I would recommend Alberto at Veterans United Home Loans. I believe Alberto and Holly did great for me.