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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
445,836 reviews
from Veterans like you… and counting!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 445,836 unfiltered reviews

Starting on Page 1675 of 14,862. Return to Page 1

5 out of 5 Stars
headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars
headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars

my family and I are beyond grateful for the care and the overall genuine experience shown to us by our team at VU. we have been through a lot together and we finally made it. It seems like being part of a bigger family to have somebody in our corner at all times thank you to everybody at veterans United and from all of us in the Roman family we thank you.

headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars

I’ve only bought and will most likely, will only buy with Veterans United. You care and it shows. I greatly appreciate the efforts put forth to get my family in safe, beautiful and affordable homes.Thank you!

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars

Joe, Nick, Cyleste, Anthiny and the entire team were incredible to work with throughout this. No matter what happened on our end tbey were of the "that's no problem" we'll move on mode. I don't want to move again, but if I had to these are the people I would want to work with.

headshot image of Joe Peterson

Loan Officer: Joe Peterson

NMLS# 1275877

5 out of 5 Stars
headshot image of Kimberly Hauptmann

Loan Officer: Kimberly Hauptmann

NMLS# 1881966

5 out of 5 Stars
headshot image of Matthew Eichenberger

Loan Officer: Matthew Eichenberger

NMLS# 369949

5 out of 5 Stars

I did 20 yrs in the Navy and have bought. Any homes over the years. This has been my best experience to date

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

4 out of 5 Stars
headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

4 out of 5 Stars
headshot image of Kelsey Allen

Loan Officer: Kelsey Allen

NMLS# 1947880

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5 out of 5 Stars
headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
headshot image of Chelsea Perkins

Senior Loan Officer: Chelsea Perkins

NMLS# 1955996

5 out of 5 Stars

VU is great! the teamwork is amazing and patience with new clients is undeniable. I do plan on using VU again for future home purchases

headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars
headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
headshot image of Haley Moore

Loan Officer: Haley Moore

NMLS# 2447892

5 out of 5 Stars
headshot image of Ashley Stratman

Loan Officer: Ashley Stratman

NMLS# 1175292

5 out of 5 Stars

This was a very difficult process for us die to the seller, the whole team at Veterans United helped us navigate it with as much ease as we could. Thank you all so much for everything you have done.

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars

We used Justin Darr in buying our first home and then we called on him for our second home and both times he was always there to help us. We would recommend him and his team to all my veterans that are looking to buy a home Again Thank you

headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

5 out of 5 Stars

At first i didn't believed that Veterans United could help me because of my credit and people always saying they help but always have there own gimmick's or motives. Veterans United has no Gimmick's or Motives. If you do what they ask they will do there best to get you where you need to be.

headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

4.5 out of 5 Stars
headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars
headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars

Jeff and his team made our home buying process through the VA effortless and stress free. I would recommend anyone to them and am very grateful.

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

4.5 out of 5 Stars
headshot image of Brad Tweedy

Loan Officer: Brad Tweedy

NMLS# 1812017

2 out of 5 Stars

Lack of communication between my lender and underwriter made this process more stressful than it needed to be. When we couldn’t get in touch with them when someone finally responded there was no remorse about delays in communication. I would not recommend using veterans united to a friend or battle buddy.

Response from Veterans United

Hi Dylan,

I’m really sorry our communication fell short and added stress to your homebuying experience. That’s the last thing we want for our borrowers. I understand how important timely and clear communication is, especially when it comes to something as significant as buying a home.

My team would like to learn more about what happened so we can make improvements on our end. If you’re willing, please reach out to us at 1-800-212-5200 or ClientAdvocate@vu.com. We’d appreciate the chance to talk through this with you.

5 out of 5 Stars
headshot image of Brett Kenney

Loan Officer: Brett Kenney

NMLS# 2094807

4 out of 5 Stars
headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
headshot image of Nick Berardini

Loan Officer: Nick Berardini

NMLS# 2073527

4 out of 5 Stars
headshot image of Cory Peebles

Loan Officer: Cory Peebles

NMLS# 2158088

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