This is my 6th home purchase (thanks to the military life style) and my third home buying experience with VU. I will not use any other, VU has a smooth process in place that allows for a stress free experience on a stressful purchase. I could not be happier!! The app is wonderful! It allows for the buyer to action bank request at their convenience and without being interrupted during our busy work days. Ben Long and his team are friendly and knowledgeable giving me peace of mind about the process. They knocked it out of the park, again!! Just an overall exciting and great experience!!!! Thank you so much to my VU friends! ❤️
Over all, this was an amazing experience and I’m so happy that I got to work with all of these wonderful people. Everybody was so helpful and nice. I just want to say thank you all for all of your hard work and just being there for us through this process! I’m very grateful to each and every one of you that took care of us!
Special thanks to Rachel Gruber and Grace Walther. You two honestly made me feel like family and I can’t thank y’all enough. Thank you for your hard work and I appreciate everything you did to help me give my family a home.
They were very nice and very efficient.
The team I had might a well have been the the Chicago Bulls of the early 90s 😎
Being in the housing market as someone who has never bought a house, is a overwhelming and scary feeling. The fact that I have just closed and am now moving in is crazy to me, they really did above and beyond for me, they made me feel safe, secure and informed. I could go on about the vu team, its obvious they know what they are doing and made it easy as pie. I cannot thank you all enough, me my girlfriend and newborn daughter will always remember you guys and what you did for us. Thank you so much again.
Thank you for making my home buying experience easy, I am forever grateful.
I HIGHLY recommend using veterans united. We have a beautiful home thanks to them!
I won't buy a house without going through veterans united.
Nothing but the best, every time!
I'd also like to give a shout out to Laura Henzler and Annie Kauffman. Just a completely flawless experience from start to finish. Thank you for the phenomenal concierge services and check ins on the underwriting processes. These ladies along with Jon were my dream team!
I'm filled with gratitude. Thank you so much.
Tim and his team at Veterans United were phenomenal in helping me achieve the American dream of becoming a homeowner! I would recommend Veterans United to anyone that’s trying to become a homeowner!! You will always be a part of my family!
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The entire loan team was extremely helpful and I’m glad to have them appointed to us to help find a home. We have done this 2 other times in the past and this was the best out of them all. Rachel answered every question, no matter how simple or complicated it may sound. Everyone got back to me in a reasonable amount of time. I appreciate everyone’s hard work and dedication for this process.
The overall experience was def new to me as a first time home buyer and I was expecting a more smoother and efficient process. I was disappointed with the lack of communication and or urgency with the title company and the lenders stepping in and providing the necessary documentation to get the close down in a timely manner. I had to change my day off 3 times due to the closing date not happening on the day it was suppose to and I am glad my job was very accommodating in letting me switch my day off.
I am extremely happy that I chose Veterans united. When I was first looking for pre approval online I actually assumed this was some kind of gimmick or scam but it took just a few minutes on the phone with Aaron and his team to realize that Veterans United was committed to helping me successfully close on my new home. After undergoing a difficult divorce and needing to start over it was refreshing to work with people who wanted me to be successful in this process. I recommend Veterans United to any veteran looking to purchase a new home. They have a wealth of resources at their fingertips and are with you through every step of the process. Very different from all my previous experiences.
I couldn’t have asked for a better team to help me throughout this process. It was a stress free experience thanks to everyone that guided me along the way. My first home buying experience was stress free thanks to everyone at Veterans United
Veterans United was absolutely fantastic from the beginning - to evaluating our credit, pointing us in the right direction to improve upon our credit, providing timely follow ups to ensure we remained focused and on track, educating us to insure we were able to obtain results as timely as possible. Thoroughly explaining the process, educating us along the way and constant follow ups to insure we were content with our progress. We were searching many various areas in Illinois, determined to find not only an affordable home but a home we would love that checked all our boxes. They were quick to find us a realtor for wherever our interests took us.
We were unfortunate to fall in love with a house, which we didn't find out until the seller
had accepted our offer that he was court ordered thru his divorce to sell his house. We began to suspect that the seller was less than pleased to leave his home when his contingency period allotted to find a satisfactory residence came and went. As we really
loved the house we remained vigilant and waited. 5 mos later after the seller's court date he disclosed the judge had ruled that if he provided his ex with half the sale price of the home, he would be permitted to keep his home. It was very disappointing for us to realize that the house we had chosen would never be ours. VU staff were all very accommodating and did everything they could to help us find a new home.
We are very happy with our new home and believe that everything must have been designed to have happened just as it did. Even though at the time I would not have believed that we would have been able to find a better home, the home we purchased is exactly that. Thank you VU for standing by us and patiently guiding us through this search to help us find our new home.
