Very pleased with this experience, so happy we chose Veterans United!
We love Veterans United and their team. Bob and Crystal made such a huge impact on our experience and were fast and efficient through every step of the process. They made sure we understood the entire process and made us feel comfortable and secure in our decisions. Love this team and would recommend to anyone looking for a great home buying experience
I think for future purchasers just having list of best practices for home buying simplicity. Example, I paid for our escrow out of an account that was not linked to PLAID and it caused a BIG stir! But had I have known it needed traced or tracked I would've just used the one account.
Less calls, more txts . Great team. Thank you
I want to give a huge shout out to the IT and admin team that handles the mobile app. Being able to scan and upload documents made this buying experience second to none. This is my third home and by far the best from a logistics standpoint. Thank you for all your hard work making this an almost stress free buy. I will definitely be back when I buy another home.
Amazing communication and coordination all around. Made buying a home so much easier than its been in the past. Thank you all for your hard work!!!
Thank you so much and will be using you on my refi.
Went easy
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The loan staff was outstanding. every step
Of the process
Great services great team work always kept us I. The loop of needed information. Responded to our questions in a timely manner. The whole team made to process easy and carefree.
Veterans United exceeded all reasonable expectations and set the bar so high that when we decide to expand our family we will have no choice but to work with Veterans United again.
Overall, the actual mortgage services were excellent. Applying, underwriting, and closing all went more smoothly than I thought possible. Some of the additional services may have been more beneficial if we were moving to a new region; the concierge merely provided lists of utilities providers rather than contacting or facilitating transitions on our behalf. Since we only moved one town over, we already had all of the information the concierge was able to provide.
Totally amazing the best treatment ever!!
