We are an older couple. My husband had just got his retirement package from the military. Veterans United was there to help us with every thing. We knew nothing about buying a house. They walked us through every step of it they are very professional. You could tell the whole team worked well together if one person didn’t know the answer to our questions they would find someone that did we had contact with at least 3 to 4 people. You could tell they were there to get us the best deal possible, and to help us through all of it. We appreciate all that they did for us. Thank you Veterans United.
Underwriting needs to be more organized. I must have heard”this is the last thing we need” at least 10 times. It’s not like mine was the first mortgage you ever funded. Make a checklist and stick with it. Stop telling people this is the last thing until it really is. Stop giving inaccurate closing cost estimates. This was by far the most frustrating and infuriating underwriting process I have ever been put through, and I have purchased 6 homes in my lifetime. The Jeff and Ryan were great. Kole did his best with circumstances beyond his control. However, underwriting needs a complete revamp of how they do their job.
All were very helpful and prompt.
I will try and keep this mush free as possible, but never in my wildest dreams and lack of wherewithal, in a span of one months time, a surreal thought manifests into fruition. Homeownership!!! With a tip of the hat I would like to thank these Specialized - Emissaries - of - Analytical - Logistics. SEALs. Hanna Mohesky, Amber Job, Kelsey Evans & Kole Berrey of Veterans United Home Loans . Robin Serna w/ Tierra Antigua Realty Tucson, Az. Hooyah!!! and a heartfelt thank you to everyone of you wonderful people.
Que Dios los bendiga a todos ustedes.
HM1 Ralph Garcia FMF/8404/USN/RET
Great support from Steve and crew
Remax put a bad taste in my mouth and made my stress levels elevate to the brink. From day one Rob and Jamin have been moving this along so smoothly I don’t even feel I did anything, when Austin stepped in he gave me what I needed to do and followed through with everything.
Thanks!
Great experience from start to finish
2nd time buying with VU and both were excellent experiences.
Asli and the team were amazing from start to finish! I can’t thank them enough!!
This is the second time I have had a loan with Veterans United and truly a outstanding customer service.
ONCE AGAIN THANKS FOR EVERYTHING SO VERY HELPFUL AND MADE YOU FEEL LIKE YOU WERE THE IMPORTANT ONE NOT JUST A NUMBER THANKS AGAIN
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Amazing staff!!!
My home buying experience was successful i would recommend this team to my family and friends the dedication these guys displayed was incredible thanks to them I'm excited
and look forward to enjoying my new home they are my soldiers on the battle field i salute
them.
We enjoyed working with everyone on this effort and greatly appreciated all their hard work on our behalf.
Joe Kuta is an excellent realtor. I am so glad he was assigned to us. Ryan Hauser and Justin Brodersen made the paperwork process smooth and easy. I will definitely use veterans united again and recommend to any fellow vet.
I was preapproved by Veterans United and two other banks. I went with Veterans United because they were always the first with the most. Pure and simple. They beat the competition every single time, every single way. In a situation like buying a house you want people that are motivated and know what they are doing on your side. My team at Veterans United was outstanding. Thanks
I would just like to mention that there seems to be a flaw with either the app or the web page. In the beginning I clicked on house for which I wanted more information towards the possibility of buying. I would receive an email stating that someone from Veterans United would contact me with the requested information. But that never happened. They were sent to somewhere in limbo, because no one has an idea of where or to whom they went to. You may be loosing potential clients.
