The entire loan team did an absolutely amazing job!
I went through multiple other lenders before using Veterans United, and their service was far superior. I also got the lowest rate with them. My loan specialist, Horace Johnson, was great. The online portal allowed me to link my bank account, which saved me a ton of time because many other companies had me scanning my statements page by page as my bank didn't offer downloadable statements. I would highly recommend this company to anyone buying a home.
Great people to work with
Excellent experience! Easy to work with and they were quick with the process. Definitely a company that put your needs as priority.
Very friendly and professional. Made the experience very pleasant, by saving time, effort and money.
Nick Shuster is the absolute best. This is the second house we have bought utilizing Veterans United. The house buying process was made so smooth with this.
Everything was very easy with the Veterans United team working diligently assisting me through the whole process. I highly appreciate and recommend the services.
Buying my home through Veterans United was such a seamless and amazing process that I could not have asked for more. The app is so helpful in checking things off my "To-Do" list, and I was put in touch with a great team that made the home-buying process swift and efficient.
Kelly did great and her team as well!
This was the most seamless loan process I have ever gone through. My loan team delivered on time. Word of advice: complete your To-Do’s as soon as they hit your inbox. This is where you have the most control during this process. Bill Bales, his team, Kat in Client Advocate ...everyone was phenomenal and very professional! I wish I could leave them a 10 star and give them all a virtual hug!!!!
THANK YOU MATT!!!
The agents were very helpful and kept me informed during the entire process. I felt like they wanted me to succeed as much as I did. Everything went very smoothly! They were always quick to respond in any manner available. I will always reccomend Veterans United, they are the company that has your back and best interests in mind.
Paul Griese and Melissa were great to deal with!
Kedric Busch was superb throughout the process. His excellence was noticed by our attorney and our realtor, as always on the top of the game.
Great experience. Worst thing was the scam mail and calls pretending to be veterans United. Made it very difficult to trust who I’m talking to.
Being in the Air Force our adult life we never considered buying a house due to moving every 3 years. After I retired we were still in the renting mindset. Veterans United made the process to buy very easy and we decided to buy. Welcome to our new home.
Thanks to Matthew Gandlmayr and Landon Bellamy!!! Owning our 1st home is truly a life changing experience. Your entire Veterans United team went above and beyond helping Remond and I during the entire home buying process, setting up our utilities and moving. We are so happy we selected Veterans United to assist us during this home buying process.
Overall the experience was good and veterans united was very responsive. We are in our new home on time and everything worked out. The online portal is an awesome feature. We would probably use VU again.There are some things that can be improved -We qualified for a military grant in our state. But about halfway through the process was being told by veterans united we couldn't use it due to our locked in interest rate. I ended up reaching out to the state myself and pushing and questioning veterans united - turns out I was correct and we were able to use it. I'm not sure where the disconnect was.We had an appraisal that was passed and clean only for it to be revised by the underwriters after realtors had already been told it was clear. Our loan office pushed back for us - but wasn't getting a response from the underwriter. I asked to request a waiver from the VA but was told no no- we will hear back from the underwriter. A week later no word- and turns out the underwriter was on vacation??! Two weeks later we submitted the waiver and was approved the same day. Seems all that delay and stress could have been avoided.We used a VU realtor because we were told we received a small credit. Turns out that isn't allowed in our state- we should have been told that up front- veterans united did not have accurate information.
Anne, Cara, and Sarah couldn’t be recommended enough. My family and I ran through many bumps in the road throughout this purchase from changes with my job, credit issues, and appraisals. No matter what was thrown at us, they had so much patience and never gave up on us. Because of them, we were able to close on our home and start a new beginning. Thank you so much
Great job!
