This is my second time going through veterans united to purchase a home, and once again Ali and her team - every last member - made this experience incredibly seamless, transparent, and easy to facilitate. I would happily recommend this team to anyone looking to buy a home time and time again.
Thank you, VU! It has been a long road, but we have landed where we want to be at the exact perfect time. What a great transition. We are so happy!
We are living the dream!
Nice work
Outstanding customer service and quick and painless. Thanks Micheal jones and the team
Chris and Thomas were extremely helpful, responsive, and professional! The process was far smoother than I expected.
Ready to see for yourself?
Experience first-hand why 354,044 homeowners give us a perfect score!
Shawn and Veterans United made the whole process very easy. Every aspect was explained. I’m glad that I used Veterans United!
Absolutely without a doubt the best mortgage team in the business, there were a few issues with the IRRL on the day before and day of closing and they were able to fix it and not impact the closing at all.
Working with Ryan and his team made the whole process easier. They teamed me with the perfect real estate agent and walked me through step by step. Thank you, Ryan and Veterans United.
Drew and the team made buying a house super easy and answered all my questions and calls right away.
Communication was very poor towards the end in the beginning great but by the end we had no clue what was going on.
Response from Veterans United
Hey Lillie,
I really appreciate you sharing this. I’m sorry to hear that communication dropped off toward the end of your loan process. I can imagine how confusing and frustrating that must have been, especially after things started off strong.
We know how important it is to feel informed all the way through closing, and your feedback helps us see where we can do better to make sure that happens every time. If you’d like to talk more about your experience, my Client Advocate team would be glad to connect and listen. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com.
We’re available Monday through Friday from 9 a.m. to 5 p.m. Central Time and will follow up the next business day if you reach out after hours.
I’ve had great experiences with my credit union for years but was actually surprised by the one on one experience I’ve had with Veterans United (VU). In my opinion VU far exceeded any experience I’ve had with a financial institution.
Everyone was very helpful. Highly recommended.
So easy and everyone was amazing!
VU made everything as smooth as possible. I have no regrets whatsoever with using them throughout the home buying process.
With the help of Veterans United, I purchased my retirement home in New Smyrna Beach, Florida. Time for the Beach Life. A big thank you to everyone involved with my purchase.
Dorian Henderson was excellent to work with. He was very knowledgeable, responsive, and committed to excellence. I highly recommend working with Dorian if you have a choice. He met all my needs and made sure that I was satisfied every step of the process.
