This have been a wonderful experience! Everything was so smooth. Such an amazing team. I definitely recommend using Veterans united.
The team made a complex process workable. Very much appreciated. I appreciate all the effort that everyone at Veterans United made for me to get into this home. It's a great house and I couldn't be happier.
Daren and crew were outstanding! Very straightforward and easy process, which was very refreshing given how cumbersome mortgage loans are normally.
I have nothing but good things to say about Veterans United! They made everything so quick and easy. We love our team and they were such a huge help with everything!
Closed on Refi 22 days ago and still a payoff account has not been paid off. No response to phone calls. Will have to contact my local Congressman Steven Horsford to help with this unsettled loan.
Response from Veterans United
Hi Bernardo,
Thank you for bringing this to my attention. I understand how concerning it would be to still see an outstanding payoff several weeks after closing, especially when you haven't been able to get the answers you're looking for. I'm sorry for the frustration and uncertainty this has caused.
I'd like the opportunity to look into what happened and help clarify where things stand. Please contact my Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com so I can locate your information and review your concerns directly.
The Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time. Messages received outside those hours are typically answered the next business day.
Sincerely,
Claire S., Client Relations Manager
It took me two years to find a house. Dustin stayed with me. He followed up with me. He checked in on me. He was the best ever. I felt like it was an old friend looking after me.
They help me getting through the electronic paperwork. Sending the needed information to VU electronically instead of the postal service.
Haley is probably the best loan officer I have ever worked with.
Outstanding service
Everything worked so well and everyone was so accommodating and exceptional I love the Communication.
10/10 service from all the team at veterans united. I have already recommended this company to other veterans who are looking to buy a home!
The use of computers for so much of the buying and selling process was very stressful for us older folks. Steve helped this stress by being very patient in explaining items that we did not understand. He was often away from his desk when we contacted him with a question but he always got back to us ASAP. Our confidence in him certainly helped smooth the process and we appreciated him very much.
I wouldn't want to work with any other lender on a home purchase! It went so smoothly, the communication was A+, the entire proceeding was streamlined and very easy to follow, all while running my own business...my only stress was making sure I had enough boxes for all of my things :)
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Amanda and Gavin made the whole process easy…..
Great team and we’re very helpful. Made our first time home buying experience a breeze.
Ryan Williams & his team made my home buying experience so easy and stress free. I could call, text or email them with any questions that I had to either Ryan Williams or Ryan Smith & they would answer me back the same day to help with my questions and/or concerns.They are so professional and also down to earth and I always felt comfortable talking with either of them.Being a retired Marine and a prior Drill Instructor I would ABSOLUTELY suggest Veterans Untied to everyone!It was a pleasure & relief to trust Veterans Untied for my very first Home Buying experience at 63 years old.Thank you Ryan Williams and Ryan Smith as well as Veterans Untied in helping scratch off another one from my Bucket List.Semper Fi,
Elmer & ;Buddy Clary, Jr
USMC Retired
Outstanding, professional, and always helped out my fianc
We thank so much for Zach and his team because of them yesterday we got a new home. From the beginning I never thought buying a house specially me been a veteran. Zach from the start explained to me the process and always assure me the he would work hard to make it happen and he did. Believe me they went far and beyond to make it happened. They always calling and texting keep us updated, answer questions and make us feel confident of the process. Tools are awesome, the website and app give you a lot information and anything you need it complete the process. Any Veteran think to buy a house, trust Zach and Veterans United.
Great team and great people from the bottom of our hearts Thank you Zach and your team to make a dream come true.
