It was a pleasure working with Ryan, always positive , always there for me, Thankyou Ryan
It appeared that there was way too many Fed-ex packages sent to us. My husband and I did a joint application but we each got our own Fed-Ex packages. We kept getting packages and it seemed to be very confusing and in IOU's opinion, unnecessary
Join the ranks of these proud Veterans United Homeowners, and make your homebuying dreams a reality.Get a Quote Today!
Although no comment section was made available to accompany the Real Estate Agent section, I would like to say that the service provided to me by my agent Mrs. Hanne Novotny was by far the best customer service experience I have ever received in any industry. She was exceptionally helpful to me from day one through closing with being able to answer questions, spearhead negotiations, and assist with other pertinent items that were difficult for me to attend to due to me living out of state. I would recommend her to anyone!
Thank goodness for Mr. Jason Etters!! He was extremely helpful, patient, and understanding throughout our entire process. It was a pleasure to have jason as our loan specialist.
Garrett's assistant Chris was also very helpful during this loan process. If Garrett was unable to handle something, Chris stepped in and handled it the exact same way Garrett would have done it. Great team
As a Veteran I expected a lot more service than I received. A few concerns that I would like to address are the following. First of all, I feel that I haven't had the support that I deserve as your client. It's been very frustrating receiving documents via mail and doc sign for signature and have no one to walk me through them. I was not comfortable with blind signing anything without having any knowledge or understanding of what I'm reviewing. I am a first time home buyer and I am ignorant to the process and need a little bit of guidance. I understand that I am the only client but I would really appreciate it if I had more support and guidance from you and your team.
Tarra was awesome and very friendly
First class company and loan officer, I can speak well enough of it. I'm happy to promote this product to anyone.
We were denied a loan by a big name bank in underwriting a few days before we were supposed to close on a house that we had a purchase order on and pre-approved financing. After being denied, the very next day from my lunch hour I surfed the internet and found Veterans United. Within minutes they ran a preliminary credit check on us both and pre-approved us and sent us through their step by step process. They expertly sent us new documents through email that afternoon and worked with our Realtor and whipped up a new deal for us. The sellers gave us a bit more time with the offer and we closed in two weeks. It was amazing. We are both Army Veterans - We did not have perfect credit - We are now in a house we think we will be in the rest of our lives. Thank you Veterans United.
Brendan and his team worked together so well in getting our loan approved. They are a very professional group of people. If I know of anyone else who is interested in getting a VA loan, I will definitely make a referral. We are so happy that everything was approved. This has made our lives so much better
I don't know how the experience is with other loan agents, but with Dan it was a good experience for me and my family. He was very courteous and really inspiring in a sense to get the paperwork done. Overall it was a great experience for me being a first time home buyer and all. I couldn't of asked for a better experience. Thank you Dan Fowler for all of your help with me purchasing this home.
The real estate agent that was referred to us by Sam was out of this world. She went above and beyond to help. The whole experience was much nicer than any other mortgage I have done.