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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

381,992

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 381,992 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Samuel Sexauer

Loan Officer: Samuel Sexauer

NMLS# 1025352

5 out of 5 Stars
Would Recommend

The process was surprisingly easy. And I give credit for everyone we worked with. Can’t thank you enough.

headshot image of Caleb Beebe

Loan Officer: Caleb Beebe

NMLS# 2070328

5 out of 5 Stars
Would Recommend

Very helpful and on point. Really appreciate them and glad we work with them. Our closing was earlier than estimated which is good

headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
Would Recommend
headshot image of Justin Lucas

Loan Officer: Justin Lucas

NMLS# 2026793

5 out of 5 Stars
Would Recommend
headshot image of Molly Richardson

Loan Officer: Molly Richardson

NMLS# 1694808

5 out of 5 Stars
Would Recommend
headshot image of Mary Dischert

Loan Officer: Mary Dischert

NMLS# 1974450

5 out of 5 Stars
Would Recommend

The VU Team has done great work for me from them helping me purchase my home and now doing this cash out refinance. I doubt I would’ve been able to do anything as they walked me through every form piece of paperwork and showing me how to get this done. I salute VU and I’d advise any Veteran to give them a call first when doing anything VA housing(Buying/Refinance)

headshot image of Harley Bailey

Loan Officer: Harley Bailey

NMLS# 1568123

5 out of 5 Stars
Would Recommend
headshot image of Nicole Donnelly

Loan Officer: Nicole Donnelly

NMLS# 2150720

5 out of 5 Stars
Would Recommend

Everyone was excellent.

headshot image of Jake Wood

Loan Officer: Jake Wood

NMLS# 2286607

4.5 out of 5 Stars
Would Recommend
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

4.5 out of 5 Stars
Would Recommend
headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

4 out of 5 Stars
Would Recommend

I believe what would have put you all over the top is that the communication was sometimes slow. There were times when days went by before I got a response. I would have also appreciated having someone walked me step by step on what to expect up to closing. A friendly reminder of how much to have before closing would have been nice too and to have someone other than the title company walk me through the steps of the closing documents.

headshot image of Jessica Bailey

Loan Officer: Jessica Bailey

NMLS# 2122253

5 out of 5 Stars
Would Recommend
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

3 out of 5 Stars
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Would Recommend

Everybody on my team was freaking amazing even when tragedy struck they were there waiting. The level of communication and professionalism can’t be matched. Now if you don’t mind I have a new house to settle in! Thanks

headshot image of Steven Ross

Loan Officer: Steven Ross

NMLS# 1933968

5 out of 5 Stars
Would Recommend
headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars
Would Recommend
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend
headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend

Very well done with the hole team. Made it simple and easy to navigate to get the job done.

headshot image of Nicole Branch

Loan Officer: Nicole Branch

NMLS# 1469125

4.5 out of 5 Stars
Would Recommend
headshot image of Katelin Lawrence

Loan Officer: Katelin Lawrence

NMLS# 1793454

5 out of 5 Stars
Would Recommend

The Veterans United Team was more than great. The portal is also a great tool to upload all documents easily.We are very pleased with our experience and very thankful for Ryan Chinnis, Gabe Underwood, Sarah Boyer and the rest of the VU team.

headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

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4 out of 5 Stars
Would Recommend

Extremely happy with the experience once it got a finalized and finished!!!

headshot image of Jake Wood

Loan Officer: Jake Wood

NMLS# 2286607

5 out of 5 Stars
Would Recommend

Zach and the entire team was wonderful! Would recommend highly. Zach knows what he is talking about, and understands the struggles of young families. The entire team was so understanding.

headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend

Everyone was outstanding, thanks so much for keeping me in the loop and updated every step of the process. This has been one of the best experiences of a life time.
I had one more mice left in me and I am glade it was as with Vetrans United.
Thanks again

headshot image of Jason Richards

Loan Officer: Jason Richards

NMLS# 2015623

5 out of 5 Stars
Would Recommend
headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
Would Recommend
headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars
Would Recommend

Great experience with professional staff who made an otherwise complex process easy to understand and handle.

headshot image of Amanda Baker

Loan Officer: Amanda Baker

NMLS# 2132117

5 out of 5 Stars
Would Recommend
headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
Would Recommend
headshot image of Josh Shaw

Loan Officer: Josh Shaw

NMLS# 1803790

More Reviews

See all 381,992 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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