Closing any home loan is a challenge. Veterans United made it feel much less daunting and were very professional throughout the process. Their website is very user friendly and efficient. My loan team was available at all times for questions, and the client portal is excellent to keep things on track and moving forward efficiently. I highly recommend Veterans United to anyone!
The checklist and to do list they give you breaks everything down into small steps and makes it so easy! Without it I wouldn’t have known where to start, and I definitely wouldn’t have finished! Closed on my house in about 30 days, which was amazing and I got to move into my new house before my report date. 10/10 will recommend to any of my army friends looking into buying a house!
This was my third time with Veterans United and it was great yet again. They don't leave you in the dark on anything!
We had a great experience with Veterans United and we highly recommend them. They will go above and beyond to help in any way they can. Brent Schultz is my hero. Thank you for getting us into our first home.
I think the underwriters need to read the documents prior to requesting new documents. As in our case we sent the same document to answer questions 4 times. Most of the documents needed in our case they already had. The rest was on us and a pain but we got it done. Allen was very helpful, and responsive to questions and concerns.
Response from Veterans United
Hi Dale, thank you for your open and honest feedback. Providing clear and effective communication is a top priority, and a member of our Client Advocate team is available to discuss your experience in greater detail. We are dedicated to making clear requests and assisting customers in providing documentation that is necessary for loan approval.
10/10 would recommend
Overall my wife and I are extremely happy with our mortgage and interest rate and we owe most of the credit to the team that walked us through our whole experience of purchasing our wonderful new home.Thanks to all ✌🏻🇺🇸
Veterans United Home Loans is awesome! Their staff is super friendly, very responsive and extremely professional. Justin Brinker, Ryan Smith and Justin Graver were great to work with. Their knowledge of VA Loan requirements and the entire process is second to none. The Veterans United online system is extremely user friendly making it very easy to access, upload/download/sign documents. The "To Do" notifications provided instant alerts for any open items or requests. All of this made for a virtually stress-free experience. If you're looking for a VA Loan, I highly recommend that you use Veterans United Home Loans.
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I would highly recommend any veteran who is looking for a great loan company to do business with, this is the one!
I purchased another house in 1996 and the process is so much easier now utilizing computers programs e.g., texts and emails. My VA home loan application went quickly. The team paid attention that my house came with chickens and the house warming gifts were chicken related.
I highly recommend VA United Home Loans.
I had heard nothing but nightmares when using veterans United. My experience was the complete opposite. They made my family comfortable. Veterans United is the best in business.