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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

Video thumbnail of Rob Riggle with Military Spouse Laura reading her Through the Roof Review for Veterans United Home Loans Watch more Through the Roof Reviews on our YouTube Channel!

347,971

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 347,971 unfiltered, unedited reviews

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4.5 out of 5 Stars
Would Recommend

Loan Officer: Derek Kriegshauser

NMLS# 954436

4.5 out of 5 Stars
Would Recommend

Loan Officer: Trevor Damer

NMLS# 1699779

3.5 out of 5 Stars
Would Recommend

None

Branch Manager: Shannon Workman

NMLS# 213668

5 out of 5 Stars
Would Recommend

Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars
Would Recommend

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
Would Recommend

Closing any home loan is a challenge. Veterans United made it feel much less daunting and were very professional throughout the process. Their website is very user friendly and efficient. My loan team was available at all times for questions, and the client portal is excellent to keep things on track and moving forward efficiently. I highly recommend Veterans United to anyone!

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend

The checklist and to do list they give you breaks everything down into small steps and makes it so easy! Without it I wouldn’t have known where to start, and I definitely wouldn’t have finished! Closed on my house in about 30 days, which was amazing and I got to move into my new house before my report date. 10/10 will recommend to any of my army friends looking into buying a house!

Loan Officer: Zach Harrison

NMLS# 1964072

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

Loan Officer: Kimberly El-Darrat

NMLS# 1374293

5 out of 5 Stars
Would Recommend

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Chris B. is Through the Roof!

This was my third time with Veterans United and it was great yet again. They don't leave you in the dark on anything!

Loan Officer: Joe Peterson

NMLS# 1275877

Start your own homebuying journey! See what you qualify for today ›
5 out of 5 Stars
Would Recommend

We had a great experience with Veterans United and we highly recommend them. They will go above and beyond to help in any way they can. Brent Schultz is my hero. Thank you for getting us into our first home.

Loan Officer: Brent Schultz

NMLS# 868587

5 out of 5 Stars
Would Recommend

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars
Would Recommend

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

Loan Officer: Leah Maloney

NMLS# 1374288

3 out of 5 Stars
Would Recommend

I think the underwriters need to read the documents prior to requesting new documents. As in our case we sent the same document to answer questions 4 times. Most of the documents needed in our case they already had. The rest was on us and a pain but we got it done. Allen was very helpful, and responsive to questions and concerns.

Response from Veterans United

Hi Dale, thank you for your open and honest feedback. Providing clear and effective communication is a top priority, and a member of our Client Advocate team is available to discuss your experience in greater detail. We are dedicated to making clear requests and assisting customers in providing documentation that is necessary for loan approval.

5 out of 5 Stars
Would Recommend

10/10 would recommend

Loan Officer: Chris Draffen

NMLS# 2023094

5 out of 5 Stars
Would Recommend

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend

Loan Officer: Scott Beasley

NMLS# 1249858

4.5 out of 5 Stars
Would Recommend

Overall my wife and I are extremely happy with our mortgage and interest rate and we owe most of the credit to the team that walked us through our whole experience of purchasing our wonderful new home.Thanks to all ✌🏻🇺🇸

Loan Officer: Zachary Debord

NMLS# 192560

3.5 out of 5 Stars
Would Recommend

Loan Officer: Bo Clapp

NMLS# 1599128

5 out of 5 Stars
Would Recommend

Veterans United Home Loans is awesome! Their staff is super friendly, very responsive and extremely professional. Justin Brinker, Ryan Smith and Justin Graver were great to work with. Their knowledge of VA Loan requirements and the entire process is second to none. The Veterans United online system is extremely user friendly making it very easy to access, upload/download/sign documents. The "To Do" notifications provided instant alerts for any open items or requests. All of this made for a virtually stress-free experience. If you're looking for a VA Loan, I highly recommend that you use Veterans United Home Loans.

Loan Officer: Justin Brinker

NMLS# 1312517

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5 out of 5 Stars
Would Recommend

I would highly recommend any veteran who is looking for a great loan company to do business with, this is the one!

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
Would Recommend

I purchased another house in 1996 and the process is so much easier now utilizing computers programs e.g., texts and emails. My VA home loan application went quickly. The team paid attention that my house came with chickens and the house warming gifts were chicken related.
I highly recommend VA United Home Loans.

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Would Recommend

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend

I had heard nothing but nightmares when using veterans United. My experience was the complete opposite. They made my family comfortable. Veterans United is the best in business.

Senior Loan Officer: Beth Fletcher

NMLS# 493035

5 out of 5 Stars
Would Recommend

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend

Loan Officer: Don Smith

NMLS# 1969556

1.5 out of 5 Stars

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend

Senior Loan Officer: Nate Bitner

NMLS# 1374361

More Reviews

See all 347,971 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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