To much superfluous paperwork!
Our real estate agent was great!!! She helped us out so much with early occupancy and with other things besides just finding the right house and getting us in it
I have written a number of emails to Eric Hermann expressing my satisfaction. I have been informed that these emails have already been forwarded to your management.
I am very pleased and satisfied.
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Josh started the process...he was well informed and efficient....I dealt with Nick from that point on......top notch..outstanding...helpful..I could go on......he was the best.
As a frame of reference..I am a senior vice president managing all lending areas..including residential...in a financial institution.....Nick knows his business and handles things with ease.......he could work with me anytime..
As he himself would say. ,"let's rock and roll on this loan".....and he did
Kept everything simple and streamlined especially in this tough CA sellers market. First time VA loan and was amazed at how easy Veterans United made the process.
Thanks again Gerrit and Whitney,
Alex & Michele
Very patient with me as I make mistakes or had any problems.
In addition to Mike's assistance, the rest of the team - Mike C, Shannon & Aaron - did their part, too.
You have a great team, keep up the good work
I started out with a real estate agent that was not very helpful and I asked Stefan if he could assign someone else for me. He checked into it and the I was introduced to the best real estate agent that I could ever know. Sheran Whitaker is awesome I have also recommended her to my friends as well. She is very patient and if she did not know the answer she would find out what it was and pass it on. I am one very happy customer.
The paper drill needs to be shorten! Most of the papers changed each time I get a new set, and the set I got at closing did not match any of the set I got before. This needs to be fixed. The closing is not the place to hit the Buyer with changes. Your normal reaction is to go ahead and sign, because you do not want to stop the closing. I'm sure this is not the way you want your company preceived!
Carla is the greatest loan specialist I've ever worked with!
Not sure who Michelle Shibi is?
Tony Van De Riet was my loan officer
I was pleased with the proffesionalism