The branch manager at the Fayetteville location is awesome. Crystal the account coordinator processor was incredible. Absolutely fabulous to work with.
Blake and his team were wonderful made the whole process easy
The team really made sure i got all the info and updates as needed. Very helpful
Outstanding communication and professionalism from the whole staff working at VU.
Ellis Carter truly a champion for Veterans and their families. He was always upfront and honest about every requirement and/or step of the process.Professionalism and kindness was exemplified throughout. I would wholeheartedly refer any homebuyer to Ellis Carter.
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Despite minimal issues with their documents portal the team did a great job ensuring I had requisite documents in time to meet all funding on time obligations.
I was very pleased with the service and the fact that we were able to close 1 1/2 weeks early.
Outstanding service from the entire team.
The entire team was great, Shane, Zach and Kurt were on top of every aspect of this home purchase. It was easy, smooth, and fast. I will recommend this team to anyone I know, with confidence. I couldn't be more happy with the situation. I don't sugar coat things, I'm being 100 percent honest.
Haley and Danielle were incredible. It was clear that they truly cared about us and our experience.The underwriting team, however, I wanted to say horrible things too. Everyday, it was some new bullshit thing they had never mentioned before that they needed in order for us to close. Sometimes, it was even something we had already provided. We closed 2 days late because the underwriting team couldn't get their shit together, resulting in additional hotel and moving truck expenses. I hope they step on a lego once a day til the end of time.
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If you are looking to purchase a home Veterans United Home Loans is the way to go.
Kyle Bakker's Team (Jared Zahn, Chris Sutton, Kyle and many others) handled my loan with professionalism. They have the knowledge to get the loan process and your home buying experience completed. I am one happy and pleased Veteran!!
My VU team is amazing, they kept me informed about every step of my refinance process which gave me such confidence and peace of mind. It was so easy and painless that I can’t imagine going with a different company or team and I highly recommend them.


