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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

436,204

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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2
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Showing all 436,204 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

5 out of 5 Stars
Would Recommend

100% percent would tell everyone to use Veterans United for the home loan services!

headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars
Would Recommend

Veterans United kept me informed of every detail from start to finish. Quick to reach out to me if any issues arose . Quick to respond to any questions I might have had. I would recommend them to any veteran who is looking to buy.

headshot image of Nate Alexander

Loan Officer: Nate Alexander

NMLS# 2026800

5 out of 5 Stars
Would Recommend
headshot image of Kevin McMillen

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
Would Recommend
headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend
Photo submission from Christina M.

Thanks for all your help and assistance. Loving the house!

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend
headshot image of Cameron Whittaker

Loan Officer: Cameron Whittaker

NMLS# 1652287

2 out of 5 Stars
headshot image of Katlin Walls

Loan Officer: Katlin Walls

NMLS# 2184822

5 out of 5 Stars
Would Recommend
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend

The team that was working with me was amazing. They were always available for whatever question or issue that I had

headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars
Would Recommend
headshot image of Chase Anderson

Loan Officer: Chase Anderson

NMLS# 2102835

5 out of 5 Stars
Would Recommend
headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars
Would Recommend

Process was extremely easy.

headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars
Would Recommend
Photo submission from Grant W.

I would recommend Veterans United to all of my fellow veterans for their home buying experience. We couldn’t be happier with the service and support Veterans United provided throughout our home buying experience. Clayton Meldi and his team did a phenomenal job from our first conversation through closing and move-in.

headshot image of Clayton Meldi

Loan Officer: Clayton Meldi

NMLS# 1564820

4 out of 5 Stars
Would Recommend
headshot image of Samuel Sexauer

Loan Officer: Samuel Sexauer

NMLS# 1025352

4.5 out of 5 Stars
Would Recommend
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend
headshot image of Nathan Anderson

Loan Officer: Nathan Anderson

NMLS# 1406929

5 out of 5 Stars
Would Recommend

You all have made this process a dream come true for my husband and I and with it being our first home we had absolutely no idea of what to expect and quit frankly a little skeptical but you and Your very knowledgeable staff walked us through every step of the way from start to finish! Thank all of you for my family happiness.
Veronica Baker

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend
headshot image of John Lyman

Loan Officer: John Lyman

NMLS# 47945

5 out of 5 Stars
Would Recommend
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

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5 out of 5 Stars
Would Recommend

My entire team was absolutely amazing! Not even kidding this was easier than buying a car!

headshot image of Eli Ahn

Loan Officer: Eli Ahn

NMLS# 1864503

4 out of 5 Stars
Would Recommend
headshot image of Felecia Z. Solomon

Branch Manager: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars
Would Recommend

During my purchase process, I had the good fortune to work with Brian Nelson and Sarah McGuire. They kept me informed every step of the way and answered all of my questions quickly and correctly. Combined with my real estate agent, I experienced no anxiety or frustration that I have heard so many others speak of from their home-buying experiences. It was a simple and smooth process from start to finish. Every veteran homebuyer owes it to themselves to work with Veterans United. You’re simply the best!

headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars
Would Recommend
Photo submission from Christopher S.

Quick and easy. These guys know their stuff and keep you informed and walk you through every step. Thank you Kris Carmichael for making this process so easy and getting me and my family our dream home on 7 acres. Any vet looking to get a home these guys get it done and keep you informed the whole way.

headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

0.5 out of 5 Stars

Would not recommend realtor DHope Realty. Very unhelpful. Heard some stuff from other friends that bought within the last year that received a lot more credits and incentives through other lenders. Would. Not. Recommend.

Response from Veterans United

Hi Justin,

Thanks for taking the time to share your experience. I'm really sorry to hear you didn’t feel supported by the agent you worked with, and that the process left you questioning whether you received the same level of care and value others have shared with different lenders. That’s frustrating—and I can understand how that would leave a bad taste after such a big life moment.

It’s important to us that both the lending and real estate sides of your journey feel connected and transparent. I hate that it didn’t feel that way for you, and I’d really like to take a closer look into what was offered or communicated along the way.

If you're open to chatting more, we'd appreciate the chance to talk through your concerns and make sure your feedback gets where it needs to go. You can reach my advocates at 1-800-212-5200 or email ClientAdvocate@vu.com. We’re here Monday through Friday, 9 a.m. to 5 p.m. CST.

5 out of 5 Stars
Would Recommend
headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend
headshot image of Luke Kissner

Loan Officer: Luke Kissner

NMLS# 2282290

5 out of 5 Stars
Would Recommend

Fantastic worker

headshot image of Misty Ransdell

Loan Officer: Misty Ransdell

NMLS# 2447921

More Reviews

See all 436,204 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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