A wonderful and stress-free experience every step of the way.
The team that helped me through the loan process was awesome. The truly seem to love their job and was so helpful all the way to closing. Also following up to state if there was anything else they could do for me, that I was not to hesitate to call.
Kris and Chrissy are an awesome team to work with, and I highly recommend anyone going through this type of loan process to be self-assured they will be taken care of.
I had an excellent experience with veterans United.
Great rates, personal people, informative.
The insurance company they suggest was much cheaper than anything else I was quoted.And just as professional as Neal and his team
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We had a lot of miss communication and needed to send in the same paperwork multiple times.... they did get us into our home and everyone was always friendly I would use them again knowing what the process in intails
Veterans United has wonderful staff. They are always their to help you and assist you on all your questions. Sometimes my husband and I were just lost and things were getting out of hand and we didn't know what to do and we would call them and they were able to explain to us what was happening and we were able to sleep that night. Thank you for so much help. Once again thank you all for everything have a good day . We love our home
Being a veteran did not seem to help me in any way.
VU was the only company that I was able to get approved through due to my employment. They were straight forward from the get go; Alex Herbel is an excellent broker and didn't give the run around or waste my time. Alex made sure I had what I needed before I needed it so there wouldn't be any delays on processing paperwork.
However, the closing team that worked my loan dropped the ball a few times. I had to personally resolve issues with paperwork, that should have been taken care of by the VU closing team, literally hours before my closing. There was spotty communication between the closing team and my home builder/seller which made the closing process painful. But Alex called me from his personal cell phone, on his day off, to shed light on the situation and went out of his way to push our documents through closing so we could sign when we were supposed to.
Aside from the hiccups and incredibly stressful closing; my wife and I signed on our first house at a fantastic rate after a YEAR of waiting! We closed, and thats the most important part.
So a big thank you to Alex and his team!
If we ever need to buy another home, Veterans United will be the first people we call. Their service and staff was amazing to work with! We're very happy we found them and got the pleasure to work with their team.
Same as above
This is the best place you can go to. They are very organized and will get you taken care of. Also the staff is amazing
Incredibly friendly and informed staff that genuinely wants your process to be a positive experience that best for your situation.
Don't do it use someone else they suck
Veterans United Home Loans is #1. You will be highly amazed and appreciate what they will do as a successfully trusted team.
Along with Ryan's outstanding service it must be said that Lauren, my mortgage coordinator was amazing and really was on top of the entire process. Never once was a question delayed in response and her ability to keep all required items on track was flawless. It is very obvious Lauren and Ryan know how to be an effective team. Which in the end is good business for everyone.
Thank you!! Ryan and Lauren!!!
I had a very positive experience with Veterans United. I felt like I was a priority to the team that handled my mortgage. I highly recommend any veteran to take advantage of this opportunity.
Our experience with Veterans United was superb. We had a difficult situation from the first contact, and VU and our loan specialists made sure we understood every step of the process, helped us figure out how to work through problems, were unendingly patient, and made the mortgage process one of the most pleasant parts of buying our home!!