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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

393,198

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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Showing all 393,198 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend
headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

5 out of 5 Stars
Would Recommend

Jennifer was very helpful and super friendly as well! I love Veterans United and always recommend you to my friends! You make the home buying process easy from start to finish! Thanks for all you do for Veterans!

headshot image of Mike Rahmoeller

Loan Officer: Mike Rahmoeller

NMLS# 1882063

5 out of 5 Stars
Would Recommend

Veterans United was with me every step of the way. They were very patient, supportive and made sure I was comfortable with and during the entire process.

headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend

Getting right down to it, Veterans United gave me the chance to finally become a home owner. I can't thank them enough for all the work and dedication they showed me, and to all those who have served. Thank you for everything!

headshot image of Chris Clark

Loan Officer: Chris Clark

NMLS# 2211769

5 out of 5 Stars
Would Recommend

It was a great home buying experience. Everything went smooth. The checklist is an amazing feature. I would definately go back and use them again in any future home purchases.

headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend

An absolutely outanding experience feom beginning to end. Knowledgeable, professional, organized, helpful people surrounded me from the very start and made this home buying transition so incredibly easy for me. Have already and will continue to highly recommend Veterans United to everyone. Can't thank the team enough!

headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars
Would Recommend
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend
headshot image of Ryan Feller

Loan Officer: Ryan Feller

NMLS# 2364913

5 out of 5 Stars
Would Recommend

Thank you to the whole team. I want to give a special thanks to Haley Moore (my Loan Coordinator). I’m not sure why she wasn’t listed in the previous sections, but she deserves recognition. Just like everyone else, she played an integral role in my VERY satisfying experience. You all have a great group of employees covering all aspects of the process who really stand out from the rest.

headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

5 out of 5 Stars
Would Recommend

Working with Addie Burr was great! She was professional, informative and very easy to contact whenever there was an issue. I'm so happy I used this team and I'm really excited to finally own a home.

headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend

Veterans United, and Amy made a very difficult process go smooth as silk! We never sat with any questions or concerns, they were all addressed immediately and professionally. I felt like a valued customer the whole time! Moving forward, I will never consider using any lender except VU!

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend

Veterans United is the ultimate in professionalism. I am blown away at how their systems coordinate to make the home buying process so simple. I was curious about a VA loan when my credit score got decent. I called Veterans United and they said I needed to establish some credit. I took out a secured credit card. 3 months later VU called and said my credit score had populated and I could now pre-qualify. From prequalification to home owner in 43 days! Unbeilievable! I am blown away. I don't know how VU does it, but their people made me feel important and appreciated while performing their jobs extremely efficiently. The very best in business!

headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars
Would Recommend

Thank you for blessing me with a beautiful home.

headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

5 out of 5 Stars
Would Recommend

No complaints!! Ron’s team knocked it out of the park. Great service leads the company. How they made everything so seem less speaks volumes of Veterans United. Thank you.

headshot image of Ron Rowe

Loan Officer: Ron Rowe

NMLS# 2292095

5 out of 5 Stars
Would Recommend

I highly recommend the team I worked with and Veteran's United, in general!

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend
headshot image of Marlon Galbreath

Loan Officer: Marlon Galbreath

NMLS# 1329978

4 out of 5 Stars
Would Recommend
headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

This was wonderful from the gate. Before my wife could finish making application for Veterans united ,Luke was on the phone calling to speak to me. Wow someone was manning the computer and was on the ground running. Thank you Thank you, Thank you.

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend
headshot image of Aaron Whittaker

Loan Officer: Aaron Whittaker

NMLS# 2125831

5 out of 5 Stars
Would Recommend

As first time home buyers there was a lot for us to get overwhelmed by (especially in the midst of a very hot market) but our Veteran's United team made the process as seamless and straight forward as possible. We would use them again in a heartbeat!

headshot image of Jerry Dooling

Loan Officer: Jerry Dooling

NMLS# 1860927

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5 out of 5 Stars
Would Recommend

I can't say enough good things about the Veteran's United team from beginning to end. From helping us build credit to closing on our home they were fantastic! 10/10

headshot image of Britney McMurry

Loan Officer: Britney McMurry

NMLS# 1665781

4.5 out of 5 Stars
Would Recommend
headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

4.5 out of 5 Stars
Would Recommend

Veterans United overall was a pleasure to deal with and made the loan process nice and smooth.

headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

If you're looking to purchase a home, you'll need professionals that are friendly, knowledgeable and displays the personal touch you need when making such an important decision to make probably one of the biggest investments in your life. This is what Veterans United has to offer their clients. I was lucky enough to be working with one of the best. Amanda Baker and her team was there for me every step of the way and I can't thank them enough. It was like have your family in your corner. Just fabulous!!!!! Keep up the great work V.U, !!!!!!

headshot image of Amanda Baker

Loan Officer: Amanda Baker

NMLS# 2132117

5 out of 5 Stars
Would Recommend

I want to use this opportunity to thank and appreciate my senior loan officer in person of Mr. Josh Capron, he has been so wonderful, smart and professional working with me and my family from the start to the end. He's very calm and straight forward and he is ready to listen to me whenever I needed him, even when his wife just gave birth to their baby Mr. Josh still do follow up with me whenever I needed him, so for this I'm saying a very big thanks to Mr. Josh. And to veteran united thank you so much for trusting me with the loan. On behalf of my family and I we want to say thank you so much, God bless my family God bless Veteran United and God bless America.

headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend
headshot image of Johnna Dunlap

Loan Officer: Johnna Dunlap

NMLS# 1102695

5 out of 5 Stars
Would Recommend

My experience is the first time I have had to purchased a home since 1979. My wife used to do everything all I had to do was sign where she had the tabs. My wife passed away on March 23, 2021 do to circumstances beyond my control. I decided to take her back home to Florida where we moved from. We moved to Texas in October 08, 2020. Your team at Veterans United loans literally took my hand and walk me through the process and helped me learn how to take control of my life again. Your team of Michael Pitts, Mallory Painter, Nicole of the the concierge service and many others I can’t name. Provided the very best service and support that is exemplary of how a company should conduct business. Bless you all and Thank you so very much.
John G. Hays Jr.

headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

More Reviews

See all 393,198 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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