Mr Fritzgerald and his team left no stones unturned ,Was always available ,response was always timley. They were very professional, and courteous and approachable.They went above and beyond there call of duty.Their instructions were through and complete. And not once were we ever made to feel that we were not worthy in acquiring a home loan.
To expand on what I wrote above, I think Chad worked very hard on my loan application and was very friendly and helpful. I think the fact that he was just opening up a new office left him a little distracted though, and he didn't send me the list of forms until after I had finally had an offer accepted. Had he done that earlier, I would have caught a big problem early on which would have prevented a major delay.
To be fair, it was my own fault, but Chad could have made his own life (and mine) easier by letting me know. And I want to stress that he did a very good job overall and I am satisfied with the service I received. I'd also like to commend Katie Parks, who actually handled all the paperwork. She diligently and patiently worked with me until my entire mound of paperwork was in, and maintained a good sense of humor the whole time.
We looked at a lot of houses and tim was very patient
Susie Navarrete was also very helpful and found us our beautiful home..without her we wouldn't have been in the spot we are today
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Her years of experience proved to be a great factor making the transaction an easy one.
i feel roger modde sets the standards of how all other mortgage brokers should be judged great job roger
Outstanding answered all of my questions.
Veterans United Home Loans has been the best company we have ever worked with. The "TEAM" which handled our loan is truly just that! ' A TEAM' They work endlessly together as professionals and always followed through promptly. We were constantly updated on the progress of the loan. Any doubts or concerns that we may have had were always addressed quickly and most importantly truthfully. (A rare trait in today's business world.)
The TEAM was a pleasure to work with at all times. Their positive attitude to get the loan completed in a timely manner was outstanding!! The personal attention that we received made us feel like we were talking with old acquaintances. They successfully enabled our loan to go smoothly and without stress.
They are definitely a great Asset to your company and we would call on Veterans United Home Loans again.
Thank you for all your help.
Mike & Gayle Blakley
Ms Jennifer Bassnet, was fantastic in her role, as well. She was always eager to help in any way, returning calls and answering emails. Making the time to clarify information. . .Outstanding!
I was pleasantly surprised at how smoothly the whole loan process went. Jake and his team were great to work with and made a typically stressful and problematic process, easy. I really appreciate all they did to get me back into a home.
Our agent Jeff Cave is such an outstanding agent. His personal attention to detail and his knowledge base in dealing with VA loans and the Corpus Christi market is an absolute asset ot VUHL and the field of real estate in general.
The entire team was really on the ball and handled all the paperwork and all the people involved with this loan with efficiency and absolute respect.
This is a very honorable group of people and they put a very honorable face on the reputation of VUHL.
Alison with VA Country realist are is an amazing Realtor. She was very helpful and always honest and upfront with us about everything. She is really a wonderful person and agent!!!
There was a large discrepancy is closing costs, with VU citing a much larger figure than our agent estimated. Improvements in this calculation may make life a bit less stressful for future VU customers.
I thought that buying a house would be a nightmare, but it was really easy because of Michael and his team. Thanks again for everything and I will be sure to recommend Veterans United to anybody I know that is buying a house. Thanks!