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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

420,102

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 420,102 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

We were surprised and highly satisfied at how expeditious the team was at getting our loan for us. We would definitely recommend Veterans United to other veterans!

headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend

I feel like the Concierge should be optional. I didn't get much value added from the occasional Concierge calls that felt purely connective/social - but Jared is great at making it feel like you're part of the family. Again - I didn't really know what service/part of the process the Concierge was supposed to provide, etc etc etc

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Would Recommend
headshot image of Mary Dischert

Loan Officer: Mary Dischert

NMLS# 1974450

4.5 out of 5 Stars
Would Recommend
headshot image of Eli Ahn

Loan Officer: Eli Ahn

NMLS# 1864503

5 out of 5 Stars
Would Recommend
Photo submission from Daniel B.

The entire experience with Veterans United wasn't like a loan officer and loan specialist, it felt like friends helping each other. Look, for us veterans being genuine is huge. We can sniff it out when you aren't, and the entire team was rock solid genuine. I never had hesitation about anything. We finally did it! Thanks to Nick and Spencer for being there for us, they made buying in this crazy market a lot less stressful.

headshot image of Nick Johnson

Loan Officer: Nick Johnson

NMLS# 2086150

5 out of 5 Stars
Would Recommend
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend
headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars
Would Recommend
headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
Would Recommend
headshot image of Haley Smith

Loan Officer: Haley Smith

NMLS# 1944751

5 out of 5 Stars
Would Recommend

What We liked the more about VU, was they were never to busy to answer questions we had. Our loan officer, Ben, was always encouraging, especially when we would get out bid for several homes. In conclusion, we needed a company like VU, and they are truly a blessing.

headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

5 out of 5 Stars
Would Recommend
headshot image of Haley Denney

Loan Officer: Haley Denney

NMLS# 1501441

5 out of 5 Stars
Would Recommend
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend

The Veterans United Team was Outstanding! They took the time to explain everything, and were even there to answer any off the wall questions that I had. Very knowledgeable at every aspect of the home buying experience. Agent was top notch and handled every bit of crazy we threw his way. Would 100% recommend!

headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
Would Recommend
Photo submission from Charles P.

Best experience we have ever had! This was so easy and they were always available to answer any questions.

headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars
Would Recommend

This is the third time I have used my VA loan and this was by far the best experience I have had. The team I worked with was great! The process was smooth and easy. I would definitely recommend Veteran's United and Marlon and his team to anyone looking for a loan!

headshot image of Marlon Galbreath

Loan Officer: Marlon Galbreath

NMLS# 1329978

5 out of 5 Stars
Would Recommend
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

Ellen was amazing and so helpful. So I have to give a special shout out to her!

headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

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5 out of 5 Stars
Would Recommend

I have had a great experience with Veterans United from start to finish on both my original loan and the refinance.

headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars
Would Recommend
headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

5 out of 5 Stars
Would Recommend

The Team made this the best homebuying experience I have ever had. They made sure every detail was taken care of, and I knew the next step. Highly recommend Veterans United.

headshot image of Chase Noonan

Loan Officer: Chase Noonan

NMLS# 2446263

5 out of 5 Stars
Would Recommend
Photo submission from Randi B.

Amazing, I appreciate each and everyone at Veterans United they all made this happen for me. Well organized!! Amazing people to work with! Created a smooth process and helped me conquer this goal. Thank you Veterans United… Bravo Zulu!

headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
Would Recommend

Jen was an absolute rockstar! She went above and beyond to support me throughout the process, patiently answering my questions and offering words of encouragement when I needed them most. Her expertise and positivity made a daunting experience feel effortless. Even after the deal was closed, Jen continued to check in and ensure I had everything I needed. Her dedication and genuine care are truly exceptional. I'd highly recommend Jen to anyone - she's a game-changer!

headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars
Would Recommend

Wonderful experience working with everyone! Thank you for making it easy on us!

headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
Would Recommend

I almost gave up and stopped the whole house buying plan twice and it took almost 6 months to complete the deal but lance would keep me from quitting and we finished the race and closed 3/10/25 A big thumb 👍 up to Lance,Halie,Landon ,Michel and real estate agent Mary A Thank you all for your work

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Would Recommend
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

More Reviews

See all 420,102 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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