You guys seem to have good systems, the todo list on the site made it easy to see what needed to be done. The ability to text one number for the team to all see and stay on the same page was helpful.
We worked with another individual, Nate Arni, who was sluggish, not communicative and willing to let our home purchase slide onto the back-burner. Had it not been for Andrew Beckett, Nate was ready to just accept defeat and let my wife and I pursue the next step of HOMELESSNESS. THANK YOU ANDREW FOR DOING NATE’S JOB FOR HIM!
Response from Veterans United
Thank you for this feedback Nicholas. While we are thrilled you had an excellent experience with Andrew, we are disappointed it wasn't your overall feelings about your journey. We understand how the home buying process can get stressful when communication is not what you were expecting or deserved. While we cannot change the experience you had we want to ensure that no other Veterans have this same experience in the future. Our Client Advocate team is available to connect with you to learn more about your experience should you wish to share more information. We invite you to connect with our team and become a part of our effort to continuously improve the client experience at Veterans United.
Veterans United was absolutely amazing to deal with. Every person I had the pleasure of talking with was wonderful. I would highly recommend VU to every veteran I know!!
What can I say? You've earned a lifetime of loyalty in me. Chance and Travis at Veterans United Home Loans are and will always be my first choice for future needs. I was able to purchase a home in Florida while living off grid in Idaho in the mountains with no electricity! Ha! You guys are so cool! The app you use for all the documents and central repository is
genius! This teams ability to keep it all organized and flowing along is a testament to the professionals you guys have. And...when I got to Florida, I had a super cool gift from the crew delivered to the house. Knowing I'm a surfer and a paddleboarder, my gift was a fun
accessory for a paddleboard lol. Great job Kim! She knows her clients! Thanks again to my dream team...I love you guys. ❤️
Thank for everything yall did to make this happen
Veterans United was very easy to work with. They laid out every detail for us step-by-step. They had all the answers to our questions in a timely manner. I highly recommend Veterans United.
Special thanks to Allen Croy, and Tim Langdon. From the very start, Allen helped me get my credit back on track. It was transformational and life changing. Tim was reassuring and informative, I learned something every conversation I had with him. Everyone on the Team is great!
10/10 overall experience. Josh met all my needs I requested for my home loan and made the dream come true.
A great and smooth experience once we found the perfect house. Thank you to the whole team for being understanding whenever I called with questions and always getting back to me whenever I left a message.
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Veterans United made our home buying process so smooth. They are experts and very professional at what they do, but are also friendly and helpful throughout the whole process. I have used another lender in the past so I have something to compare to and Veterans United was a 10/10 positive experience!
Veterans united did a great job and was very quick and upfront. Appraiser the va hired was bad and unresponsive and delayed closing despite many attempts to contact by veterans united, VA and myself, which delayed closing
The team I was assigned was very helpful and helped guide us throughout the process, which was a great experience in purchasing our first home. Thank you
