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8,368
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1,282
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Page 1837 of Unfiltered Reviews from Our Homeowners:

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4.5 / 5
Would Recommend

I own multiple businesses and can tell you with my 100% honest opinion that you guys are lucky to have Breck on your staff, she deserves recognition at the very least if not a promotion or raise. I had a lot of questions since it was my first time home buying which she answered patiently and clearly, there were a lot of complications that came up during my mortgage process for multiple reasons that she was on top of to help at any moments notice and probably the only person I felt in my whole home buying process that didn't screw me over in some way or drop the ball at some time, which includes my own real estate agent, seller, contractors and escrow company representatives. I might even say that if it weren't for her I might not even have been able to own or live in the home I have, I owe her big time....would love to send her a gift for my appreciation :)-SGT ABE YUENUSMC

5 / 5
Would Recommend
5 / 5
Would Recommend

Stacy Dobbs was supportive with her research and knowledge of the area. She had a family crisis in the middle of our process and her realestate agency covered her absence smoothly.

5 / 5
Would Recommend

It It was obvious he has a great relationship with his colleagues and knows how to utilize their skill-set with his own. We highly recommend Nick!

5 / 5
Would Recommend
5 / 5
Would Recommend
3.5 / 5
Would Recommend

We felt that the paperwork was overwhelming and could have been sent in a more organized manner. I am not computer savy and needed a lot of extra help to accomplish all that was needed done.

2 / 5

I considered my correspondence with the Loan Advocates to be absolutely worthless.I have closed seven different times on home loans (this is the second VA). This was by far the worst experience I have ever had.

5 / 5
Would Recommend

Mitch Casteel was a pleasure to work with; receptive, responsive and thorough. I would eagerly work with him again and have recommended him to a family member.

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4.5 / 5
Would Recommend
2.5 / 5

During the last weeks of closing escrow things got kind of hectic. I wasn't able to get a hold of anyone sometimes when a few things were changed with my closing cost and had to scramble to get the money to close. I also was told that I would receive my $3000 of good faith down paymentThat I gave to my realtor back and I never did! Another huge thing that made my experience really bad was about getting my keys to my home I ended up getting my own keys late from the home owner.My real estate agent seemed to have had gotten her cut of the deal and was unable to help me. I had to literally argue with the home owners to move out and to hand me the keys.

5 / 5
Would Recommend
4 / 5
Would Recommend
5 / 5
Would Recommend
5 / 5
Would Recommend
4.5 / 5
Would Recommend
5 / 5
Would Recommend
5 / 5
Would Recommend
5 / 5
Would Recommend

My positive assessment of the experience that I had working with Jason Etters and Danielle Davis can not be overstated. The experience that I have had as an accountant/auditor gives me a unique ability to understand the issues related to the loan process and performance evaluation. I was so very impressed with the efficiency of this team. I think we must have set a fast response record for the entire process start to finish. Jason's affable personality made what could be a difficult time such a pleasure. I can not think of one misstep that Jason or Danielle made. This is truly a feat in it self! How very fortunate you are to have two such competent, hardworking employees, I would be happy to discuss any aspect of my interaction with Jason as I fully support any response you would make in a performance evaluation relating to a merit raise as his actions in our process so richly deserves.

5 / 5
Would Recommend

the whole experience was really great and I am very happy I used your organization! Thank you for serving veterans and their families!

4.5 / 5
Would Recommend
5 / 5
Would Recommend
4 / 5
Would Recommend
5 / 5
Would Recommend

Just excellent all the way!

4.5 / 5
Would Recommend
5 / 5
Would Recommend

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4.5 / 5
Would Recommend
5 / 5
Would Recommend

When some items came up unexpectedly it seemed so daunting, but my friends listened to my gripes, calmed me down, explained the situation, then fixed it. They were GREAT in the largest sense.

5 / 5
Would Recommend
5 / 5
Would Recommend

Your staff was excellent. Specifically, they let you know up front how things are going to play out. They follow through and are very responsive. They gave me sound advice all throughout the process. One-on-one they are true professionals who really care about doing the best job possible.

See all 67,240 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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