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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

382,034

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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Showing all 382,034 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

3.5 out of 5 Stars
Would Recommend
headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

2.5 out of 5 Stars

So our loan went through fine, everything went as it should... Eventually. In our experience we had a real lack of communication from the loan team, there were serious issues that came up (appraisal came in low by 20k, builder documents not filled out right that could delay closing) that we got emails about. When I called to ask for clarification, about 90% of the time I got someone's voicemail. All in all, our closing had to be delayed due to paperwork, and while the paperwork being filled out wrong wasn't VU's fault, I feel like if they were a little better at communicating with me and my realtor, this might have been prevented.If everything goes perfectly, this is a good place to send your business. If you are someone unfamiliar with this process, and someone who needs things explained to you in a timely manner like you were 5, or a golden retriever, I would probably try somewhere else. If I ever go through this process again, it will probably be with another lender.

headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
Would Recommend

I cannot even begin to express my gratitude to Veterans United Home Loans throughout my entire home buying experience. The self guided tutorials, on the webiste, were very informative. Beginning with Allen Spencer, my initial contact, who with his charming personality guided me through the process and what to expect. He introduced me to the extremely thorough, Jorge Weiler that stayed on top of me with anything that needed to be done, via my portal to do list. Lastly there was the added touch of a personal concierge, Francie Green who assisted with utility contacts, etc. SIMPLY AMAZING EXPERIENCE!!

headshot image of Allen Spencer

Loan Officer: Allen Spencer

NMLS# 2228660

4.5 out of 5 Stars
Would Recommend
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend
headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
Would Recommend
headshot image of Dezmond Perkins

Loan Officer: Dezmond Perkins

NMLS# 1884789

5 out of 5 Stars
Would Recommend
headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
Would Recommend
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend

The whole team helped me feel a lot less stressed over the whole process. The made sure to keep me in the loop and really helped me understand where the money and information was going. I couldn't of done it without em ! Even working on an off shift they would help me at whatever time I was able to talk. Even on the weekends they had no problem answering my questions and helping explain the next step. I felt well taken care of knowing my team had my back and was ready to move forward with whatever I wanted to do.

headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
Would Recommend

I will recommend Veterans United to everybody.

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Would Recommend
headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend

EXCEPTIONAL TEAM OF PROFESSIONALS AT VA. THIS IS MY 3RD LOAN WITH VA AND COULD NOT BE HAPPIER WITH THE ENTIRE PROCESS AND PEOPLE I HAVE HAD THE PLEASURE TO WORK WITH.

headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
Would Recommend
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend
headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars
Would Recommend
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend
headshot image of Jake Wood

Loan Officer: Jake Wood

NMLS# 2286607

5 out of 5 Stars
Would Recommend

Keep up the great work. We were ready for a painful and long process, but our team and Veterans United did a great job and made the our first home buying experience a memorable one.

headshot image of William Reschke

Loan Officer: William Reschke

NMLS# 2042066

5 out of 5 Stars
Would Recommend
headshot image of Hayden Grant

Loan Officer: Hayden Grant

NMLS# 1028340

5 out of 5 Stars
Would Recommend

Exceptional!!

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
Would Recommend

Great Team work effort!

headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

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5 out of 5 Stars
Would Recommend
headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

4 out of 5 Stars
Would Recommend
headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Would Recommend

I had an absolutely awesome time working with the company and the team I was assigned. Justin and his team kept things on track and we closed 10 days early. Jonathan as the realtor from down east realty was putting his knowledge to work and helped us land a great deal for our home. I can't say enough great things however a 10 day earlier closing says it all. Thank you Veterans United for all you did for me and my family. I know that any real estate in the future will be with them by my side. Great job everyone.

headshot image of Justin Patlan

Loan Officer: Justin Patlan

NMLS# 1932969

5 out of 5 Stars
Would Recommend
headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

4 out of 5 Stars
Would Recommend
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

I could have never done all this without their guidance they led me ever step of the way

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

Myself and my family are truly greatfull to our VA team and everyone involved for all there hard work and dedication through out our Home buying experince . We are excited and thank full to start our next chapter in our new home .

headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend
headshot image of Dave Michaud

Loan Officer: Dave Michaud

NMLS# 69775

More Reviews

See all 382,034 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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