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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

427,774

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 427,774 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Outstanding Support all the way until closing!Thanks to everyone.

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

4.5 out of 5 Stars
Would Recommend

Great work by Mike and team . Mike is on top of his game

headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend
headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars
Would Recommend
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend
headshot image of Aaron Esterle

Loan Officer: Aaron Esterle

NMLS# 2388497

5 out of 5 Stars
Would Recommend
Photo submission from Nicholas M.

Veterans United was just seamless in their processing, it's like having a team working for me personally. It was a great experience thank you guys The Mitchells

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend
headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

5 out of 5 Stars
Would Recommend

There were a ton of amazing people with your organization that did a lot of work on our behalf. Miss Donna McDonnell was also absolutely fantastic.You have a team of true professionals who are both easy to work with and extremely flexible, doing all that they can to assist the customer.I tell you, you have earned my business for life. Time and time again these people deliver and deserve the highest accolades.Providing good numbers, I recognizes an important factor for your line of work, but these people truly deliver the service that sells your product. They do it extremely well.Thank you

headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
Would Recommend
headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

5 out of 5 Stars
Would Recommend

From start to finish, Veterans United exceeded every expectation. As a veteran navigating the homebuying process, I was initially overwhelmed—but their team made everything feel straightforward and achievable. They treated me with respect, patience, and genuine care throughout the entire journey.Their communication was exceptional. I was never left wondering about the next steps, and every question I had—big or small—was answered with clarity and kindness. My loan officer and the entire support team made me feel like more than just a number; they made me feel like family.What stood out most was their deep understanding of the VA loan process. Their expertise gave me peace of mind, and their dedication to making things work for me was nothing short of incredible. They went above and beyond to ensure that I closed on time and with confidence.Veterans United doesn’t just help you buy a home—they help you believe in the dream of homeownership again. If you’re a veteran looking to buy a home, look no further. This team is the real deal. I’m proud to be a homeowner—and even prouder to have had Veterans United by my side.

headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend
headshot image of Julia Cobb

Loan Officer: Julia Cobb

NMLS# 1965414

5 out of 5 Stars
Would Recommend
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend
headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars
Would Recommend
headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
Would Recommend
headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
Would Recommend
Photo submission from Andrew T.

Anyone looking to purchase I HIGHLY recommend John Stockstill he is the man that gets the job done
I got closed in 17days!!!!
Thank you John we are enjoying our New Home. And I HIGHLY recommend John and his team!! They will take great care of you!!!

headshot image of John Stockstill

Loan Officer: John Stockstill

NMLS# 1373137

5 out of 5 Stars
Would Recommend

I thought I would never be able to get a house. EVERY team member was just so supportive and professional. They all stayed in constant communication with me and explained every step. They made this a very smooth and easy process. Thank you team!!
James

headshot image of William Reschke

Loan Officer: William Reschke

NMLS# 2042066

5 out of 5 Stars
Would Recommend
headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars
Would Recommend
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend
headshot image of Erinn Cline

Loan Officer: Erinn Cline

NMLS# 2223549

5 out of 5 Stars
Would Recommend
headshot image of Austin Kammerich

Loan Officer: Austin Kammerich

NMLS# 1464578

5 out of 5 Stars
Would Recommend
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

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5 out of 5 Stars
Would Recommend
headshot image of Brad Tweedy

Loan Officer: Brad Tweedy

NMLS# 1812017

5 out of 5 Stars
Would Recommend

10/10 would recommend everyone that helped us!

headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
Would Recommend
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
Would Recommend
Photo submission from Wendel V.

Excellent customer service. Made the process easier for me and my family. We feel really happy and satisfied and will love to do business again. Thank you! Thank you Veterans United for the excellent service provided to me and my family, We are super happy and satisfied. Looking forward to doing business with you again. Thanks to my loan officer Terry Schoonover for helping me through the process and for making this process smooth and easy!!

headshot image of Terry Schoonover

Loan Officer: Terry Schoonover

NMLS# 1884414

5 out of 5 Stars
Would Recommend

Veterans united continues to impress me. Helped me get into my second house now, and I couldn’t be happier. My team was very professional and responsive. 10/10 would recommend

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend

First class service! I encourage all Veteran home buyers to contact Jason. He has your back.

headshot image of Jason Rush

Loan Officer: Jason Rush

NMLS# 2675965

5 out of 5 Stars
Would Recommend

Jordan Showalter didn’t just help me get a home — he helped me secure a future.”I’m a veteran, and like many others, I’ve had my fair share of red tape, missed calls, and half-explained paperwork when it comes to anything involving a big system. But Jordan? Jordan flipped the script entirely.From day one, he treated this process like it mattered — like he wasn’t just helping me close a loan, but helping me make a life-defining decision. He answered every question before I even had to ask. He caught issues before they became problems. He respected my time, my goals, and my service.There was never a moment I felt like I was being “sold” anything. Instead, I felt guided — intelligently, respectfully, and efficiently. Jordan made sure I understood every step of the VA loan process. He even helped me identify ways to save money and make smarter long-term decisions, which speaks volumes about his character.When my family moves into this house, I’ll be thinking of the people who made it happen — and Jordan is absolutely at the top of that list.If you’re working with Veterans United and you get Jordan Showalter — consider yourself in the best possible hands. This wasn’t just a loan. This was a mission. And he delivered.

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars
Would Recommend

Veterans United made this stressful process so much easier for my wife and me. From start to finish, their team was supportive, professional, and always available to answer our questions. They truly went above and beyond to ensure everything went smoothly, and we couldn't have asked for a better experience. We are forever grateful to them for helping us achieve our dream of homeownership

headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

More Reviews

See all 427,774 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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