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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

428,644

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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5 out of 5 Stars
Would Recommend
headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars
Would Recommend
headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Would Recommend
headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
Would Recommend
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

The team did and Excellent job!!! They went above and beyond to make my home buying experience smooth and successful!!!!

headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend
Photo submission from Juan R.

Best decision ever to go with VU San Antonio you guys rock thank you. Alea Schuyler made it easy for us to get a beautiful home. I would recommend her she will do everything possible to make it work for you. We love our new home and are extremely grateful for Alea’s hard work and dedication

headshot image of Alea Schuyler

Loan Officer: Alea Schuyler

NMLS# 2018647

5 out of 5 Stars
Would Recommend
headshot image of Benjamin Pritchard

Loan Officer: Benjamin Pritchard

NMLS# 2266974

5 out of 5 Stars
Would Recommend

David and Katie, were our best friends during the entire process of getting our home. They made everything fast and easy. We really appreciate all their hard work and communication. The app also was another layer of easy. Now my family can enjoy our new home. Thanks David and Katie if y'all read this. Y'all are awesome. 🫵👌ZG

headshot image of David Fields

Loan Officer: David Fields

NMLS# 2440775

5 out of 5 Stars
Would Recommend

Veterans United was amazing, made my first time home buying experience extremely easy and smooth. Every member extremely knowledgeable and master of their job.

headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
Would Recommend
headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
Would Recommend

You all where great and friendly to work with anybody would be proud to work with you.

headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars
Would Recommend
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend

Too many hoops to jump through for the underwriter. I used rocket about three years ago and it was nothing like that.

headshot image of Kayla Smith

Loan Officer: Kayla Smith

NMLS# 1944201

5 out of 5 Stars
Would Recommend
headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

4.5 out of 5 Stars
Would Recommend

All went smoothly and as planned, and everyone was very helpful.

headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars
Would Recommend
Photo submission from Nicholas S.

My family and I are exceptionally grateful for ALL of the help, patience, assistance, and advice our Loan Team gave us from the START. Tyler Kettle, Nina Chapin, Holli Schutte, were all amazing individuals. The key to our relationship was communication. From a buyer's perspective, you NEED to check your online portal every day. When you get a task on the 'To-Do's' list, complete it ASAP. IT will make your loan experience REALLY EASY, and it will make your Loan Teams' job a lot easier.

headshot image of Tyler Kettle

Loan Officer: Tyler Kettle

NMLS# 1693581

5 out of 5 Stars
Would Recommend

Amazing team that always went above and beyond to explain the home buying process and to cater to the personal needs of our family. Communication was top tier and responses were always quick and thorough.

headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars
Would Recommend
headshot image of Dorian Henderson

Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars
Would Recommend
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend

We were very happy with the care Lisa, Ryan and Jasin provided. Ryan was extremely helpful and we highly recommend him.

headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars
Would Recommend

My wife and I are excited about buying our first house. VU team were there every step of the way from start to finish and more. They were very helpful and patient with all of our questions. Never once did we felt like we couldn’t contact them at any point in the process. I was recommended to them from a family member and I can see why. I would continue to recommend them to the veterans I know.

headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
Would Recommend

People always say closing on a house can be a nightmare, but that is not true. The VU team I had made it easy and smooth. Thankful for them!

headshot image of Chase Noonan

Loan Officer: Chase Noonan

NMLS# 2446263

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5 out of 5 Stars
Would Recommend

Was very satisfied, whenever I called I either got one of the people working my loan, or a promt call back. All my my questions were answered and the process was east.

headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend

I cannot say enough great things about Felecia and her top notch team! They were with me every step of the way and made the process so easy! I will absolutely use them again in the future!

headshot image of Felecia Z. Solomon

Branch Manager: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars
Would Recommend

I HAD A STROKE AND THINGS DON'T WORK LIKE THEY USE TO. MAINLY TALKING-ITS DIFFICULT AND I ASKED EVERYONE TO EMAIL OR TEXT ME. I KNOW THIS CAN BE A BOTHER TO MOST PEOPLE. BUT NOT THIS TEAM---THEY ALL WERE VERY PATIENT AND UNDERSTANDING WITH ME.GOD BLESS THEM ALL!

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend
Photo submission from Kassi S.

I worked with my loan officer Terry Roberts on my homebuying experience. He was very helpful and easy to talk to. He answered any questions I had, along the way, in a very timely manner. I'm very excited for this new chapter in my life. I can't thank Terry Roberts enough for all of his help with my homebuying process!

headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

The entire team and process was outstanding. Everyone did a fantastic job of keeping us up to date, informed, and very aware of our home buying process! Thank you everyone very much for everything!

headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
Would Recommend

I Would HIGHLY RECOMMEND Veterans United to other Veterans looking to buy a home. I've already started to brag about and Praise you guys. THANK YOU ALL for everything you have done for me to help me find my dream home.

headshot image of Lindsay Petefish

Loan Officer: Lindsay Petefish

NMLS# 1953561

5 out of 5 Stars
Would Recommend
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend
headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

More Reviews

See all 428,644 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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