Exceptional service! Closed very timely! Overall customer service was a 10 out of 10!!!
I went through multiple other lenders before using Veterans United, and their service was far superior. I also got the lowest rate with them. My loan specialist, Horace Johnson, was great. The online portal allowed me to link my bank account, which saved me a ton of time because many other companies had me scanning my statements page by page as my bank didn't offer downloadable statements. I would highly recommend this company to anyone buying a home.
At Veterans United, I am overall pleased with the outstanding services that Matthew Reehl and his Team provided me with. I am super grateful to have landed in the hands of a team and company that I can trust with my financial decisions. From the pursuit of purchasing my very first home to even later utilizing my Home equity everything was made seamless. In my personal experience they went above and beyond expectation and acted with outstanding professionalism. I would definitly recommend Veterans United without a single doubt. Thank you for everything.
Every person that was a part of the process for obtaining our loan was out of the world, awesome! The attention to detail, quick communication, informational replies, answered all my questions in ways that made sense, and we were clear to close in no time! I can’t recommend this team enough!!
They were very thorough through the process. Always giving updates. Super super helpful with any type of questions I may of had. I absolutely enjoyed working with Corey and his team!
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Always room for improvement, like ensuring clear communication of exactly what is needed and what is it for.Other than that ensuring the pay-off method of understanding and why patience is important.
This was the most seamless loan process I have ever gone through. My loan team delivered on time. Word of advice: complete your To-Do’s as soon as they hit your inbox. This is where you have the most control during this process. Bill Bales, his team, Kat in Client Advocate ...everyone was phenomenal and very professional! I wish I could leave them a 10 star and give them all a virtual hug!!!!
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Great communication and a feeling of care.
I was approve quick and guided on all steps from what I need to be approved to all the fees and questions I had... And I had a lot . The team was on top of making sure things moved smoothly and i understood what the next steps were !!! I am a Proud veteran home owner because of Veterans United!!!
Being in the Air Force our adult life we never considered buying a house due to moving every 3 years. After I retired we were still in the renting mindset. Veterans United made the process to buy very easy and we decided to buy. Welcome to our new home.
Shannon and Mason were very helpful throughout the process
Devon and his team worked very hard to get this completedThanks Terry
