Joel, Chris, Rachael, Kim and all the behind scene team did an exceptional job! They are very knowledgeable, professional, and stay in touch and guide through the process with ease. I recommend them highly.
Great job team! You made buying a home easy. Happy 4th!
The process was smooth from prequal to close....everyone was pleasant and helpful. Thank you for helping me into my new home!!!
The entire experience of working with veterans united was smooth and easy! We are so pleased with the service!
Our team, Matthew Czewonka, Amy Franklin, and Nate Smith are awesome to work with at Veterans United! Each person on our team was very responsive to any questions we had during our loan process! A big shout out and thank you to all! Tom and Taryn
Great job. Just remember to get things to east coasters before 4pm.
Overall outstanding job to the team at Veterans United. I was a first time buyer and I thought this process would be painful. Veterans United made it so easy I barely had to lift a finger! Thank y’all so much and I love my new home!
This Veteran United Dream Team at ext 7845 is the plug. Roll with them and it's all good they will make this ez I shared my plug now use it. If you want that dream home 🏠
From top-to-bottom, my Veterans United team was proficient and their conduct was efficient and flawless at all times. I have zero complaints about my experience with them, and for a man that works in IT Quality Assurance, I hope that is received as very high praise!! Sarah, Kevin, and Jenny all served integral roles in making this a remarkably quick and efficient process. Our communications were frequent, never under or overcommunicating. They worked to ensure the underwriter's needs were met on all points, which proved to be quite an undertaking. Overall, this team was quite an unexpected, yet very welcomed, part of this whole experience. Without a doubt, and without so much as a hint of exaggeration or hyperbole, I give them the highest marks that are possibly obtainable for their part in this very significant, very momentous transition in my life!!
The Veterans United Home Loan and Home Buying Team we were assigned was absolutely amazing. We are grateful to our entire team, and how much they put into us getting into our home. Especially our Real Estate Agent Jenice, none of this would have happened without her. She was an absolute blessing to us, and we would recommend Veterans United and Jenice to everyone we know.
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I still can't believe I am in my new home.
My Veterans United team always had a solution whenever there was an obstacle.
My realtor is the real MVP that you don't get to see! Without him I wouldn't be in my new home.
I firmly believe my realtor Johnathan Mills is so smooth he could sell snow to an Eskimo!
A few times during the loan approval process I didn't think I would make it to the finish line, but my loan officer Dawn Plank was having none of that. She was amazing. Dawn Plank and her whole team worked together like a well oiled machine, it was nice to witness in real time. When you look at her client reviews and see all those 5 stars you better believe she knows what she is doing.
Veterans United thank you so much for making my home buying experience a memorable one.
I have had two other houses in the past. This experience has been the most gratifying, because the VA is keeping it promise to take care of there veteran’s. Veteran United is a small, but a big piece of assistance veterans to buy a house. Thanks to all the staff that has worked with me through this process .
My experience with Veterans United was not a good experience at all. I was under two different contracts due to poor communication and bad representation. Not treated like a veteran buying a new home at all .The loan team wanted to see items that did not pertain to my home loan at all leaving me with no benefit of the doubt. It was just a nightmare. Often could not get in touch with loan officer neither could I get a clear understanding on what was going on with my loan process. All they seem to care about is sending more proof of this & that just to push me through their loan process. I was very disappointed to say the least.
Response from Veterans United
Hurlie,
I feel this and I'm so sorry. This is completely contrary to the level of attention and care we expect you and every Veteran to experience. We absolutely never want you to feel you’re being pushed through a process- at all. Our Client Advocates are here to get a closer look at your experience. We’ll listen, dig-in and follow up with your loan team as necessary as well. If you have lingering questions or anything else, we’ll help however we can.
Most sincerely,
Kendra, Client Relations
