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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

383,643

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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2
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Showing all 383,643 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Best home buying experience ever! Great customer service! Great company to deal with. Always ready to help and guide you from start to finish. I would recommend Veterans United to anyone!!!

headshot image of Steven Blakley

Loan Officer: Steven Blakley

NMLS# 1541777

5 out of 5 Stars
Would Recommend

They will help you

headshot image of Clayton Meldi

Loan Officer: Clayton Meldi

NMLS# 1564820

4.5 out of 5 Stars
Would Recommend
headshot image of John Stockstill

Loan Officer: John Stockstill

NMLS# 1373137

5 out of 5 Stars
Would Recommend
headshot image of Dave Michaud

Loan Officer: Dave Michaud

NMLS# 69775

4 out of 5 Stars
Would Recommend
headshot image of Scott Houin

Loan Officer: Scott Houin

NMLS# 1245877

5 out of 5 Stars
Would Recommend
headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars
Would Recommend

The whole team was amazing!! Everyone was super nice, knowledgeable, and was quick to respond. I feel that they do care about Veterans and it’s not “just a job “.

headshot image of Nicole Donnelly

Loan Officer: Nicole Donnelly

NMLS# 2150720

5 out of 5 Stars
Would Recommend
headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

4.5 out of 5 Stars
Would Recommend
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

Veterans United's "Team" approach is exceptional and made all the difference. Jeff Magsamen and Allyson Metz poured themselves into our home buying journey. If possible, ask for Allyson's and Jeff's Team, you will be glad you did.

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend
headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars
Would Recommend
headshot image of Scott Jessip

Loan Officer: Scott Jessip

NMLS# 182259

5 out of 5 Stars
Would Recommend

The Veterans United team that we had were quick and professional. Our first time home buying experience was full of knowledge. They answered questions that we would think of along the way. Our realtor was devoted to helping us get what we needed. I can not stress how awesome our VU team was. We would like to express our thanks to each and every one on the VU team who made our home dream a reality.
V/R, The Padron Family

headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Would Recommend
headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
Would Recommend

Amazing service with quality people who are there to take care of you every step of the way. You won't find a more pleasurable loan service to work with. Thank you so much!

headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

5 out of 5 Stars
Would Recommend

All VA team members assisted swiftly and a lot of pride. Enjoyed the speedy consistent process

headshot image of Seth Rector

Loan Officer: Seth Rector

NMLS# 1374331

4 out of 5 Stars
Would Recommend

They basically walk you through the process so it’s not difficult at all…

headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

Thanks for all of you assistance assistance hardwork!

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
Would Recommend

Very Very Professional and Experienced team

headshot image of Neil Schanbusch

Loan Officer: Neil Schanbusch

NMLS# 2042079

4 out of 5 Stars
Would Recommend

Michael Quinn was also amazing. Extremely prompt with her emails and always helpful. Thank you to everyone on the team I could not have done it without you.

headshot image of Megan Crocker

Loan Officer: Megan Crocker

NMLS# 1902220

5 out of 5 Stars
Would Recommend

VU, with Craig Patenaude as my representative, did a phenomenal job. I highly recommend anyone looking into buying a home to use them. True professionals.

headshot image of Craig Patenaude

Loan Officer: Craig Patenaude

NMLS# 1698029

5 out of 5 Stars
Would Recommend
headshot image of Mike Halliburton

Loan Officer: Mike Halliburton

NMLS# 1426761

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3.5 out of 5 Stars
Would Recommend
headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
Would Recommend
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

I would highly recommend anyone veteran who see this to go with Veterans United. There are several lenders who do VA loans, but they do JUST VA loans. The time and professionalism they gave/ showed me was above and beyond what I expected when this whole process began. Bravo Zulu to my whole team.

headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend
headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
Would Recommend
headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

3.5 out of 5 Stars
Would Recommend
headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

2.5 out of 5 Stars

So our loan went through fine, everything went as it should... Eventually. In our experience we had a real lack of communication from the loan team, there were serious issues that came up (appraisal came in low by 20k, builder documents not filled out right that could delay closing) that we got emails about. When I called to ask for clarification, about 90% of the time I got someone's voicemail. All in all, our closing had to be delayed due to paperwork, and while the paperwork being filled out wrong wasn't VU's fault, I feel like if they were a little better at communicating with me and my realtor, this might have been prevented.If everything goes perfectly, this is a good place to send your business. If you are someone unfamiliar with this process, and someone who needs things explained to you in a timely manner like you were 5, or a golden retriever, I would probably try somewhere else. If I ever go through this process again, it will probably be with another lender.

headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

More Reviews

See all 383,643 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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