This is the 7th home I've purchased and the 2nd VA home loan I've had and I would have to say that working with Derek Russell has been a pleasure.
My wife and I both feel Veterans United Home Loans was great! Our experience was always positive and we're very glad we chose them! Collin Grote and Lauren Schumer were always very helpful, courteous, kind, and efficient. We are very grateful to all at Veterans United! We are now happily settling into our lovely new home!
Josh Schultz was a terrific Loan Officer. He was as patient as he could be with me and kept me up-to-date on where we were in the process of getting my new home. A+++ Service!!
Mark Sexton was also a terrific help. He had been working with me since February or March on what I needed to do and how to do it to get my credit where it needed to be in order to buy my home. I don't know what I would have done without his help. :)
I would like to for start off by saying that the Veterans United team that was set in place to help me was awesome! They helped me out every step of the way. Neal Roeder allowed me to have access to him at any point in time that I may have had any question that I was unsure of. Roxanne Helmka was awesome as well she was straight forward and didn't leave out any details about whatever it was that i may have needed. I have heard all of the horror stories about purchasing your first home, but mine was more like a smooth sailing dream. You guys were awesome and thank you for all the assistance, and I think you should definitely put Michelle Wood on the payroll because she was always there to get me through anything no matter how late it was. She gave me all honest opinions and also helped me understand a lot about the entire buying process. I know you guys at Veterans United on grade on a scale from 1-10, but I don't believe that the number 10 does you guys any justice. Thank you guys for all of your help and I will definitely refer friends and family to you guys and of course I will work with you guys in all my future endeavours.
i couldn't be happier with the way your company and bill in particular handled my home loan. we had a couple set backs which were unforseen but bill was upfront and honest through the whole process. bill kept me informed ever step of the way on what was going on and how things were progressing. bill was very informative letting me know and explaining in detail whatever i didn't understand. if bill treats all his customers the way he treated me he is a vaulable asset to your company. thanks again to all who made my familys dream of owning a new home come true,
Jon was extremely professional, timely and helpful with my loan. With the government shutdown I ran into some snags and we still managed to close only a week outside of my original date. I will be recommending him to anyone who asks.
EVERYONE at Veterans United Home Loans were WONDERFUL,Cannot say enough GOOD about them!!! Brent "PUT UP WITH ME" even when I got "STRESSED OUT",He would just listen to me RAMBLE!!! Any questions I had he ALWAYS had an answer for me!!!Everyone was very patient and helpful on every process of our loan.Would recommend them to ANYONE,THANKS ALOT FOR EVERYTHING,Sincerely,Karen and Mike Flohr
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The VA United Home Loans was a very fast process, I would highly recommend to my friend and family.
My agent Kevin Reichert was very professional and knowledgeable.
Thank you Veterans United Homes Loans for my home!
I have never in my adult life seen such great customer service. The entire team worked hard and gave us 110% of their attention! I can not thank you all enough for your outstanding commitment to my family and I. Bravo Zulu to you!
I would like say the I was very happy with my Loan Officer Mr Scott Ritliff I was kept in the know and all updates daily on any changing on my loan. If I had to say anything bad is that the change of my rate from 4.5 to 4.75, but even that Scott explained that clearly to me so that I would understand. And also Scott made himself avalible to me even while on vacation and Iwould like to say that I had contact with Scott always. Do to a situation I was able to call Scott and with a couple of call he was able to clear it up and I was able to close on the time line that we had made at the beginning of my loan. And I would like to say thanks to all at Veterans United.
Anthony L. Smith
I found Dave Buchner to a very helpful and knowledgable loan officer. This being my first home buying experience, Dave was understanding and patient. I really do appreciate all his hard work!
Our loan officer was personable and appeared to take the time to get to know us. She showed she cared by remembering our conversations and remembering details of our distinct case as well as personal information. She even was able to leave the office for a couple days and made sure to forward us to someone who could also help us. The only part of the process which was bumpy for us was toward closing. We were originally supposed to close on a friday but we were unable to because of something on VUHL's side. Something about not having anyone to wire the money to our title agency. However we did close on the following monday and that day we were able to speak with our loan officer throughout the day with open lines of communication.
Aaron was a pleasure to work with, he made this process very easy going. I am very excited for my first home.
Jocelyn Diehl handled my loan. This was my very first home I've purchased Jocelyn was there for me any family every step of the way. No question was a bother to her, her response to any and all my inquires were treated with care and understanding through out the entire process. I would highly recommend VUHL to any and all VETS as well as advise them to ask for Jocelyn Diehl.
She was AWESOME... And my family and I are forever grateful and appreciative of her hard work and efforts.
I was hesitant at first using an internet lender, however, Mike Pitts and his assistant Laura Honn, were very professional and friendly from the beginning. They were very reassuring throughout the entire process. Iwill recommend VU to my friends and family.
About three years ago, my family fell victim, like many, to the economic downturn and we were unable to keep our home. I thought that being a homeowner again was just a dream. After being turned down by several lenders, Veterans United came through!
Celina was the Best! She and her team were always there to answer my calls, questions, and concerns during what I thought would be a stressful process. They made it stress free!
Celina went above and beyond my expectations to get things done right... The first time... and FAST! Even the closing attorney mentioned what a pleasure they were to work with. And how well prepared everything was.
I would highly recommend Veterans United to anyone looking for a VA Loan. I served my country, and Veterans United was there to serve me. My family and I will always be grateful. THANK YOU for making our dream a reality once again!
Loan Officer Ashleigh Sumner is the best in the business Ashleigh and her team have outstanding
I contacted VUHL to get some information on VA Home Loans, and six months later we closed on our new home. Thanks for making it so easy.
The whole process from start to finish was an absolute pleasure!!! Our loan officer, Stuart Waters, was EXCEPTIONAL!!!! He went far above what we expected!!!!! He was always there when we needed anything!!!! Exceptional knowledge but above that he puts his customers first!!!! I will definitely recommend Veterans United and specifically Stuart to my friends and fellow vets!!!! Thank you Stuart for everything , You are THE MAN!!!!!
Bill Bales made our home buying experience great. He answered all my questions immediately and if, for some reason didn't have the answer, he was very quick to get us the answer. Veterans United set us up with a great local realtor and just did a great job of taking the stress out of this experience. I will recommend this company to all of my friends and family. Thank all of you.
Thanks again, Daniel, Amanda and team for all your hard work. We are very thankful for our new home and you all were a part of this...you're great!! God bless, John & Debbie Howard