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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

426,633

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 426,633 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Toby Sullivan

Loan Officer: Toby Sullivan

NMLS# 2104302

4 out of 5 Stars
Would Recommend
headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars
Would Recommend

Thank you for making it such an easy process. GREAT JOB !!!!!!!!

headshot image of Danny Reyna

Branch Manager: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend
Photo submission from Kim L.
headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
Would Recommend
headshot image of Nicole Donnelly

Loan Officer: Nicole Donnelly

NMLS# 2150720

5 out of 5 Stars
Would Recommend
headshot image of Bill Stoldt

Loan Officer: Bill Stoldt

NMLS# 1960610

5 out of 5 Stars
Would Recommend

Veterans United is awesome, they helped us get our dream home and the team was in unison as they continuously did everything to ensure we got the home of our dreams and nothing less.

headshot image of Michael Schneider

Loan Officer: Michael Schneider

NMLS# 977211

5 out of 5 Stars
Would Recommend
headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars
Would Recommend
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend
headshot image of Bryan Walther

Loan Officer: Bryan Walther

NMLS# 2637187

5 out of 5 Stars
Would Recommend

This is the second time I’ve worked with Ginny and it has been so easy and comfortable to work with her. I couldn’t have hoped for a better experience.

headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Would Recommend

The team made it incredibly easy for me as first time home buyer. They did most of the heavy lifting and provided me with the information needed to make decisions. If I ever decide to buy again I will absolutely reach back out to Ben and the team.

headshot image of Ben Schwalenberg

Loan Officer: Ben Schwalenberg

NMLS# 1287859

5 out of 5 Stars
Would Recommend

Veterans United eas extremely easy to work with since day 1. I would highly recommend them to fellow veterans looking to purchase a home.

headshot image of Todd Rozanski

Loan Officer: Todd Rozanski

NMLS# 2351874

5 out of 5 Stars
Would Recommend
Photo submission from Margo B.

I definitely would recommend Veterans United!!

headshot image of Scott Houin

Loan Officer: Scott Houin

NMLS# 1245877

4 out of 5 Stars
Would Recommend
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend

I had an excellent experience with Ben Choi and his Veterans United team. Ben demonstrated a high level of knowledge and professionalism throughout the entire process. His communication was exceptional — he was consistently available and responsive whenever I had questions or concerns. The quality of service he provided was impeccable, and I would confidently recommend him to friends and family. Kudos to the entire Veterans United team for their dedication and support. I can’t thank you enough for making the closing process smooth and stress-free.

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend
headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Wilder

Loan Officer: Jeremy Wilder

NMLS# 1124786

5 out of 5 Stars
Would Recommend

The whole Veterans United team was very professional yet personable. I can't recommend their services enough. This new homeowner is very happy!

headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
Would Recommend

We are well pleased !!!

headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

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5 out of 5 Stars
Would Recommend
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

4 out of 5 Stars
Would Recommend
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

4 out of 5 Stars
Would Recommend
headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars
Would Recommend
Photo submission from Aaron L.

Mike Wilson, our loan officer along with his professional team, was always very responsive, patient with our questions (Lol, we had a lot), and understanding. One word to describe Mike Wilson would be outstanding! He did exactly what he promised. And that was to get my wife and me, into our brand new home as quickly and as smoothly as possible. We are blessed to say that our experience with Veterans United has been nothing but amazing. We could not have asked for a better group of individuals to help us with our home buying purchase. #ProudVeteranhomeowner

headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
Would Recommend
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

4 out of 5 Stars
Would Recommend
headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars
Would Recommend
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

0.5 out of 5 Stars

I wish i never went with vet united. Biggest regret.

Response from Veterans United

Hi Daniel,

I’m really sorry to hear that working with us left you feeling this way. Buying a home is such a big moment, and to walk away with regret instead of relief or pride—that’s tough to read. I know we can’t change how things played out, but I’d still like to understand more about what went wrong and see if there’s anything we can do to make it right on our end.

If you're willing, please reach out so we can talk more about your experience. You can reach my team directly at 1-800-212-5200 or ClientAdvocate@vu.com. We are here from 9 a.m. to 5 p.m. Central Time and always ready to listen.

More Reviews

See all 426,633 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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