Really good service. They help guide you through the process from start to finish. Would recommend them to anyone seeking a Veterans home loan.
Closed on time. Staff is wonderful. Would refi/buy again using Veterans United Hone Loans.
My mother always told me buying a home was tedious and aggravating. I've never called my mother a liar, but Veterans United makes me want to challenge her claim!
Veterans United is the way to go!
Veterans United made the homebuying process very easy. I was worried about having to deal with paperwork and find reputable people to work with. Veterans United helped with all of that. Once I did my part, they helped with everything else. From the first call, I was supported and felt that the team was working hard for me. The loan specialist team was great and the realtors they connected me with are THE BEST! I could not have imagined a better experience.
Veterans united made my home buying experience very simple. I will be recommending them to others.
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Overall, the process was relatively simple, but it appears the Veterans United representatives I worked with forgot who is the focus. The customer’s best interest should be the focus. I was disappointed in the unprofressionalsim and lack of concern for me to obtain the best deal for my home. I was also rushed to provide documentation, which was unnecessary. There was no need to send daily reminders. although I was responsive to every form of correspondence. I was able to close earlier than originally scheduled despite a lack of proactive effort on behalf of the representatives I worked with. I had to request an earlier closing date, which shows me the lack of effort. Why wasn’t I contacted and told I could close earlier than originally scheduled?
I cannot say enough good things about Veteran's United. My bank, which caters to veterans and their families, seemed to ignore 35+ years of a mutual relationship and found reasons to say "no" and was very impersonal and non-communicative. On the other hand Veteran's United provided education and a helping hand all along the way of the mortgage process. I know that when we are ready to purchase another home I will not hesitate to call Veteran's United and the lender that we worked with, Josh Schultz. For anyone reading this do your homework and compare but I think you will find Veteran's United service above and beyond the others.
