The entire process was basically as painless as it could be.
The only issue I had at all during this entire process was lack of communication from Shelbi. There were many times where myself and my realtor would call her and leave a voicemail and not hear back from her. I’m not saying that she isn’t good at her job and I understand that she has a lot going on, but that would be one area that needs to be improved and growth is important.
Horrible. For what a thought would be a veteran friendly lender what I got was the opposite. Luckily I read the VA chapter 12 to save them from having to terminate the loan when seller refused to do the work from the appraisal. I constantly had to nag to get information and to make sure they were completing things. I will tell everyone I know not to use veterans united.
First time home buyers and the team was amazing! Communication was great from the very beginning until we closed. They answered all our questions and were helpful on homebuying journey.
I would recommend this team to anyone wanting to purchase a home. This team is unstoppable. They made me feel comfortable and at ease all the way up to my closing day. Just an Awesome experience
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The home buying process went smooth and fast all I could’ve asked for from my amazing home buying team. 10/10 would do again
This entire process was alot more simple then We made it out to be in our heads. Everyone made everything so smooth and constantly gave us information on the tasks that we needed to complete. We are very impressed with Veterans United and how professional and helpful everyone is.
If I could choose any lender to recommend Veterans United would always be my top choice. You can't find a better group of people who are dedicated to putting the needs of veterans first as well as making the home buying process as simple and painless as possible.
My team was absolutely amazing. My Realtor boasted about how amazing the team was.
Excellent service from beginning to end. Couldn’t recommend more!
Veterans United is my go to as a Realtor for my clients as well as for my personal loans. I would not trust anyone the way I do VU and Karol Hart specifically, to handle my loans and clients efficiently, effectively, and with outstanding communication Every. Single. Time. They never disappoint and I will continue being a repeat customer time and time again. Thank you for what you all do!! You make a stressful situation easy and you are appreciated!!
Huge shoutout to Rachel Kirkendoll. She was by far the best team member I had the luxury of working with. She was able to explain everything to me in terms I would understand. She always took the time to answer all of my questions, and then some! Rachel really was the star of our home buying process. Rachel is the awesome!
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I am a first-time home buyer, and Malachi and his team were so patient with answering my questions, always being available, and following through on promises. I cannot thank them enough. They made my home-buying journey easy to navigate. I will definitely recommend Veterans United!
I would like to truly thank EVERYONE that was involved with my home loan. VU is "AWESOME!
Thank-you.mtj
My veterans United home team was outstanding with helping me find a Real Estate agent with helpaty Find a home and with Help me through the home buying process, each one of them did Amazing jobs.
Veterans United was there for me in 2019, after a devastating divorce and bankruptcy. I'd lost everything, including custody of my son because I traveled for work. As a female veteran, I've traveled some rocky roads. That one was the worst! I fought to repair my credit and buy another house to show my son I was not a loser. Almost 4 years to the day from my bankruptcy discharge, VU was there to lift me up and loan me money to buy a nice house! Since then, VU has enabled me to buy 2 more homes, as my life situations have changed. Thank you, Veterans United!
Jerry Simmons, this is for you my friend! This guy is a great example of what customer service should look like! It truly doesn’t get better than his efforts! Thanks a million!!
If ever you are looking for your forever home with no hassles, then choose Veterans United. I’ve had a harder time buying a loaf of bread from Walmart than I did with our smooth purchase of our house with VU. Thanks a million team! If ever needed again, I know who I will be calling.
