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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

400,927

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 400,927 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Scott, Alison, Liz and Mark were all amazing. The process became so easy because of them. Promotions are in store!

headshot image of Scott Jessip

Loan Officer: Scott Jessip

NMLS# 182259

5 out of 5 Stars
Would Recommend

The Veterans United team is outstanding in the effort they put in to provide to service members. They understand the complexity of our lives and do everything possible to help make our dreams into reality. They offer the utmost professionalism and efficiency one would expect in one of the leaders of VA loan companies and we appreciate all they have done for us!

headshot image of Terri Behrens

Loan Officer: Terri Behrens

NMLS# 1122291

4 out of 5 Stars
Would Recommend
headshot image of Dave Michaud

Senior Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
Would Recommend
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend

My husband and I went into refinancing our home for our daughter's wedding. It's a scary proposition in looking at the paperwork needed. But, the two people that helped us made it so easy to they totally took the scary out of it. Kris and Julie was with us the whole time and they we're so encouraging and positive. We recommend VA United to anyone looking to buy or refinance their home.

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

3.5 out of 5 Stars
Would Recommend
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend

Our team felt like family. They helped guide us, stressed with us, and cheered for us. They will forever be in our contact list. They made this 1st time home buying actually enjoyable. They answered every little question, thoroughly. Our team got gray hairs with us, cried with us, laughed, and jumped up and down with excitement with us. I can't imagine going through this without them. We love our team so much.

headshot image of Leah Maloney

Loan Officer: Leah Maloney

NMLS# 1374288

5 out of 5 Stars
Would Recommend

Everyone on the team was amazing! I purchased a home while I was stationed overseas and about to PCS stateside. There was immediate communication with the team and the app of To-Dos made everything so easy!

headshot image of Charles McKee

Loan Officer: Charles McKee

NMLS# 2053706

5 out of 5 Stars
Would Recommend
headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
Would Recommend
headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

2.5 out of 5 Stars
Would Recommend
headshot image of Alex Canote

Loan Officer: Alex Canote

NMLS# 2119708

5 out of 5 Stars
Would Recommend
headshot image of Tim Jones

Loan Officer: Tim Jones

NMLS# 1709126

5 out of 5 Stars
Would Recommend
headshot image of Josh Kirby

Loan Officer: Josh Kirby

NMLS# 2010844

4.5 out of 5 Stars
Would Recommend
headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

5 out of 5 Stars
Would Recommend
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

4.5 out of 5 Stars
Would Recommend
headshot image of John Golobic

Loan Officer: John Golobic

NMLS# 2184489

4.5 out of 5 Stars
Would Recommend
headshot image of Justin Mongler

Loan Officer: Justin Mongler

NMLS# 1963138

4 out of 5 Stars
Would Recommend
headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars
Would Recommend

The veterans United team was absolutely wonderful every single step of the way!!! They made home buying so easy and simple. Definitely will be using them again in the future.

headshot image of Austin Francis

Loan Officer: Austin Francis

NMLS# 1926637

5 out of 5 Stars
Would Recommend
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend
headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
Would Recommend

To anyone that is considering buying a home or commercial property. I recommended highly that you deal with veteran United home loan they will get the job done for you. Take my word on it. They got the job done for me and I truly appreciate the whole veteran United team.

headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

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5 out of 5 Stars
Would Recommend

I was very pleased with there services. We went thru a lot during this process and they where all so kind and helpful every step of ten way. Highly recommend veterans United.

headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

4.5 out of 5 Stars
Would Recommend
headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars
Would Recommend

Sam and his team of professionals went above and beyond my expectations. They made this process not only fast, but very easy. They were quick to answer the many questions I had. I will use this service again as well as highly recommend them to friends and family.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

4 out of 5 Stars
Would Recommend
headshot image of Collin Grote

Loan Officer: Collin Grote

NMLS# 176736

5 out of 5 Stars
Would Recommend
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend

Good job!

headshot image of Justin Hudson

Loan Officer: Justin Hudson

NMLS# 1823997

5 out of 5 Stars
Would Recommend
headshot image of Jessica Pratt

Loan Officer: Jessica Pratt

NMLS# 1450320

0.5 out of 5 Stars

This was one of the worst experiences of my life. I was over charged, scrutizised, my military injuries were triggered by the amount of strain and stress I was under by VU that affected people in my professional and personal life. I will never work with them again unless there is no other option. I am sure they'll someone how blame everyone else including me for their terrible work.

Response from Veterans United

Lillian,

I'm so sorry to see this. Please know our Client Advocate team is here for you and we'd like to learn more about what happened. We'll pull up your file and take a closer look at this so we can take steps to make it better; because when we know better, we do better.

Sincerely,
Kendra, Client Relations

More Reviews

See all 400,927 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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