My entire team was awesome! Very responsive, very professional, all very personable. They took the time to answer all of my questions and explain how everything would work. They guided me through each step and kept me constantly updated. I never felt out of the loop or on my own. They were all very proactive and I cannot say enough how happy I am with my team and with VU in general. By far the best experience I have had with any company!
Just wanted to say thank to Josh and all his team.
Thumbs up to Veterans United from this Vietnam Veteran and his wife! Thank you for all you do!
Extremely satisfied with the whole process, thanks!
I felt very comfortable with my team and I was always able to get a hold of Craig and my realtor Alicia Torres. Any questions I had, my team got me the answers and offered great experienced advice.I’ll definitely use y’all again if we ever buy another home.
I’m so grateful to have found Veterans United and Brad for my loan officer. The process was quick and easy. I love the app and made signing documents easy. I will be recommending to all my military friends and family about Veterans United.
Phil was amazing 12/10 - everywhere else just fell short and that made for a stressful month of trying to get things done and just to not receive a closing disclosure and pushing my close date back. I still appreciate everyone at Veterans United and I’m glad we got the job done I just think it could’ve been smoother
Response from Veterans United
Joshua, thank you for sharing your feedback and for letting us know about your experience. We are thrilled to hear that you had great communication and overall experience with Phil. While we cannot change the experience you had with the rest of your home buying journey, we are committed to accountability, exploring ways to improve, and seeking opportunities to continue serving you. One of our Client Advocate team members has begun to research your comments, and will be working hard to learn as much as possible about what caused your closing delays. Should you wish to share more information regarding this or any other matter, then please do not hesitate to connect with us.
You made a veteran's dream come true. The wife and I are so happy. Thank all of you.
Veterans United went above and beyond all of the teams of people who helped me through everything and even went out of there way to help me with a landlord who was completely and purposely trying to destroy any chance of my getting the condo I purchased with out the help of miss Elizabeth Brown things would have been very different I trust Veterans United and I will stand by them just like they stood by me and I will recommend them to all veterans
Thank you Jay Westergaard
This was my first home purchase ever and Veterans United was very reassuring during the entire process.
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It was a great experience as a first time home buyer!
Overall, was a very positive, easy experience, the staff were amazing
They really made this such a seamless and enjoyable process. I can’t thank them enough for their hard work and effort to help our new family purchase our first home. Thank you so much for all this joy you’ve helped create!
