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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
450,663 reviews
572 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 450,663 unfiltered reviews

Starting on Page 207 of 15,023. Return to Page 1

5 out of 5 Stars

Josh did a fantastic job!

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars

Veterans United (Andrew Struttman) did an excellent job. Why ? Easy to communicate. The highlights , he had a non-VA approved property turned to a VA approved property.My little research states it's a long process . It would even take months. But guess what. That process was completed in less than a monthThank you Andrew and to the rest of the team who made this happen to us , a homeowner again.From start to finish it only took 45 days to close. Again I thanks Veterans United and the Team.FROM THE BOTTOM OF MY HEART !

headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars
headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

4.5 out of 5 Stars
headshot image of Melissa Seboldt

Loan Officer: Melissa Seboldt

NMLS# 1061400

5 out of 5 Stars

Kim, Brendan, and her team did everything possible to make my home buying experience perfect. Highly recommended.

headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars
Photo submission from Kenley J.

Veterans United is amazing! My Loan Team, led by Moya Brown, was extremely helpful throughout the entire process. I highly recommend VU!!!

headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars

Never fail to amaze me, so glad I chose Veterans United!

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars

Veterans united made it unbelievably easy to purchase a house

headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
headshot image of Brandon Worthington

Loan Officer: Brandon Worthington

NMLS# 1563972

5 out of 5 Stars
headshot image of Kevin Ohlendorf

Loan Officer: Kevin Ohlendorf

NMLS# 2091574

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Experience first-hand why 358,298 homeowners give us a perfect score!

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4 out of 5 Stars

Working with Mrs. McCain was a very good experience for us, it was our second experience with her and her team was very professional. We will do it again in a heartbeat. KUDOS for you all

headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars

From start to finish, Dustin and his team were Top Notch, very professional, organized and supportive through out my home search and purchasing. Communicated very well through out the whole process, walked me through when I had questions and concerns about the loan process. I would recommend Dustin and his team to anyone who is the market for buying, selling, refinancing or whatever to getting a loan to reach out to Dustin and the Veterans of United to help you with a effortless process.Thanks Dustin/Team
Byrd Johnsons

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars

Already started doing it

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
headshot image of Kennedy Kugle

Senior Loan Officer: Kennedy Kugle

NMLS# 2091835

5 out of 5 Stars
headshot image of Amanda Lister

Loan Officer: Amanda Lister

NMLS# 1918805

5 out of 5 Stars
Photo submission from Dennis L.

They worked completely with me from showing the place to the closing. Allison Bassett stayed in touch with me throughout the entire process. I would recommend any veteran purchasing a home to go to Veterans United. Not the best photo I’ve taken but it’s the best one I could get!

headshot image of Mitch Casteel

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars

I totally appreciate the team effort that supported my process of home ownership

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars

Thank you to Jimmy, Matt, Phoebe, and the rest of the team. The realtor and my fiance were very impatient through the process but they were able to make it happen quickly. I appreciate your time, professionalism, and open-transparent conversations through the entire process.

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

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Experience first-hand why 358,298 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

THE BEST WORKING, TO GET YOU WHERE NEED TO BE,
HELPFUL MAKING SURE EVERYTHING IS CORRECT!
ON TIME IF YOU NEED HELP! ALWAYS RESPONDED BACK TO YOU WITH EMAIL OR RETURNED CALLS.
GREAT TEAM WORKING TO GET YOU APPROVED. THANKS CASEY SCHAEDEL FOR
ALL YOUR DID FOR ME! GOOD PEOPLE TO WORK WITH. THANK VETERANS UNITED
HOME LOAN FOR CASEY AND HIS TEAM THEY ARE THE BEST. HIGHLY RECOMMEND

headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars
headshot image of Donnie Henderson

Loan Officer: Donnie Henderson

NMLS# 2312978

5 out of 5 Stars
headshot image of Steve Harvel

Loan Officer: Steve Harvel

NMLS# 1842474

4.5 out of 5 Stars

Initially I was going to give VU a ten out of ten but, one time when I called Rynda and left a message, she did not return my call that day or the next day. It wasn't until the next day that I called again and still wasn't able to get ahold of anyone so, I was transferred to the supervisor Brad who was very helpful. I was told everyone was in a meeting, which is understandable but, prior to retiring, when I worked and I walked into my office in the morning and saw that I had a missed a call the previous day, I would immediately call that person back.
The thing that really didn't sit well with me is when Rynda sent me a text about the review stating, "we expect a 10 out of 10". Pressuring someone for a 10 out of 10 even slightly or passively is "unprofessional" in my opinion. Soliciting a review should be enough without the pressure of receiving a perfect score. She probably didn't mean anything negative or offense when requesting a perfect score but, that maybe an inherent problem with communicating via text instead of verbally.
Nevertheless, my experience with VU was excellent, just not perfect.

headshot image of Jessie Bailey

Senior Loan Officer: Jessie Bailey

NMLS# 2122253

5 out of 5 Stars
headshot image of Miguel Rosinski

Branch Manager / Senior Loan Officer : Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars
Photo submission from Jerry M.

Both DJ Leverton and Kurt Lofton were absolutely great to work with. I was buying a home in Texas while i was working/living in Alaska. Both of these individuals went above and beyond to make this process move along as smooth as possible. Both DJ and Kurt were available via email and phone calls as needed, especially with the many questions I had.They always were calm and understanding helping ease my anxiety of the home purchase process. In the end once we closed, I was truly grateful that they actually cared and it was not just their job.Without question, I will use Veterans United on my next home purchase--some years down the road--Jerry McGee (Army Veteran)

headshot image of DJ Leverton

Loan Officer: DJ Leverton

NMLS# 1407046

5 out of 5 Stars
headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars

Everything was great. Easy and James was super helpful for the entire process.

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars

This is our first home purchase, and the team at Veterans United made the process easy. They followed up regularly throughout the process and were always ready with the answers when we needed them. My wife and I are very pleased and will definitely recommend to others.

headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars

This is our second time using Veterans United and they get you great rates, are really easy to work with, and provide exceptional customer support. I highly recommend them!

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

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