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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

401,631

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Kat was especially helpful, she provided help when I was trying to make sure an account I was having issues with was completely resolved, it was one I was dealing with for a few years that didn’t seem to want to go away and I was worried it would prevent me from ever owning a home. She got me connected with the right people and made sure I was able to move into my house with no worries. She understood the anxiety I was having through this process and explained every step. Amazing team!

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
Would Recommend
headshot image of Ashley Jarrett

Loan Officer: Ashley Jarrett

NMLS# 1878900

5 out of 5 Stars
Would Recommend
headshot image of Nicholas Vance

Loan Officer: Nicholas Vance

NMLS# 2146716

5 out of 5 Stars
Would Recommend
headshot image of Toby Clifton

Loan Officer: Toby Clifton

NMLS# 1996257

5 out of 5 Stars
Would Recommend
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend
Photo submission from Everet K.

Our VA mortgage we obtained through Veterans United was the most efficient and effective mortgage we’ve ever experienced in over 40 years of mortgaging homes both while in the military and since retiring. We attribute this extremely positive experience to the professional and technical expertise of Steve Kincheloe and his team of mortgage professionals. We would strongly recommend Veterans United and Steve Kincheloe anytime someone is purchasing a home or refinancing their current residence.

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend
headshot image of Kevin Schawo

Loan Officer: Kevin Schawo

NMLS# 1965904

5 out of 5 Stars
Would Recommend
headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

5 out of 5 Stars
Would Recommend
headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

5 out of 5 Stars
Would Recommend
headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Would Recommend
headshot image of Matthew Thayer

Loan Officer: Matthew Thayer

NMLS# 2185096

5 out of 5 Stars
Would Recommend

This was the best home buying experience at first time buyers and it was as smooth as it could be. I appreciate everyone help!

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

As I sit over here emotional, just can't believe it, but thanks to the great job of the crew and the company Veterans United I'm so blessed thankful for such a great job and service and you provide the veterans of the United States

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend

Ryan and his team were great! They were very helpful and made sure everything was on track to ensure that the buying process was a success. I’m glad that we chose veteran’s United for our buying needs.

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
Would Recommend
headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

5 out of 5 Stars
Would Recommend
Photo submission from Abigail H.

The process was so simple, easy, and wonderful! So glad that I found them!

headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend
headshot image of Alea Schuyler

Senior Loan Officer: Alea Schuyler

NMLS# 2018647

5 out of 5 Stars
Would Recommend

This was our very first home purchase and I thought it would be way more difficult but the guys at VU make it seamless! I love the online checklist to keep us on track and on the same page. Also we appreciate the flexibility of texting with Chris and the team since we both have crazy schedules.

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Would Recommend

I said it above. Mike is the best in the business.

headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

Miss. Dana I cannot leave you out. I was panicking and you had me at ease at the last moment with the closing. This group I worked with I can honestly say I was blessed with working with. You all are the very best at what you do and I thank you from the bottom of my heart.

headshot image of Jennifer Stewart

Branch Manager: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars
Would Recommend
headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

4.5 out of 5 Stars
Would Recommend

The Veterans United experience was absolutely top tier! As a first time home buyer in a challenging market, I was apprehensive to even look for a home. But the team at VU made the process as smooth as I could have hoped for. My favorite part of the process was using their app. It was outstanding and made keeping track simple and in realtime. I was able to check in multiple times a day and easily meet and beat the timelines needed to make our closing. PCSing on a short timeline, I was able to get approved, processed and close in less than 30 days! Thank you VU and your phenomenal team!

headshot image of Anna Denietolis

Loan Officer: Anna Denietolis

NMLS# 1076832

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5 out of 5 Stars
Would Recommend

Probably the easiest home buying process I have ever dealt with. Having the ability to upload everything online and having to do lists was an absolute must with my wife being in Germany during the entire adventure.

headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars
Would Recommend
headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Would Recommend

Our loan process was smooth even though we went in without much info. Our team explained everything and the process was quick, easy, and exciting!

headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Would Recommend
Photo submission from Michael W.

4.5 Acres with views forever and a creek to soak my tired feet! Thank you Veterans United, more specifically Carl & Eva, I owe y’all a Margarita & a steak if ya ever make it thru Texas!

headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
Would Recommend

I love how Veterans United Home Loans makes both financing and refinancing applications efficient and painless. Their staff is quick to adjudicate and resolve issues during the application process, which is supported by their user-friendly mobile app. I look forward to using their ‘Buy, Sell, & Save’ program for a future permanent change of duty station.

headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars
Would Recommend

Stephen, Rachel, and Blake demonstrated exceptional professionalism throughout the process of guiding me as a new potential homeowner. Their prompt responses and thorough assistance made this unfamiliar experience stress-free. I am truly grateful for the outstanding support provided by each team member.

headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars
Would Recommend

This team is the reason I came back to VU for my second home purchase.

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

This was my first time going through the home loan process with very little knowledge of what it entailed. Danny and his team guided me through the it, making everything as simple and straightforward as possible. I was provided all the resources, answers, and information that was needed and enjoyed working with them throughout the process.

headshot image of Danny Reyna

Branch Manager: Danny Reyna

NMLS# 363294

More Reviews

See all 401,631 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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