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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

424,353

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 424,353 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Aaron, Heather and Candace were all absolutely amazing. This team is very responsive and easy to work with. My wife has been in the industry for about 10 years and she has the highest of praise for this team. They are extremely professional and we will definitely be contacting the for future purchases and highly recommend

headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
Would Recommend
headshot image of Danielle Genz

Branch Manager: Danielle Genz

NMLS# 400570

3.5 out of 5 Stars
headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

5 out of 5 Stars
Would Recommend

Veterans United, from start to finish, did an amazing outstanding job, 20 days to close on my home. The entire team was so great to work with, they made sure I was updated on where and what I needed to do to help them get this house so fast. They did an outstanding job. I can't thank them enough.

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
Would Recommend

Thank you everyone!

headshot image of Meghan Blaine

Loan Officer: Meghan Blaine

NMLS# 1526519

5 out of 5 Stars
Would Recommend
headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

4 out of 5 Stars
Would Recommend
headshot image of James Miller

Loan Officer: James Miller

NMLS# 1374328

4.5 out of 5 Stars
Would Recommend

Overall as a first thing me home buyer the experience was great everyone went out of there way to help and make this as painless as possible, will be using Veterans United again.

headshot image of Scott Jessip

Loan Officer: Scott Jessip

NMLS# 182259

5 out of 5 Stars
Would Recommend
headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars
Would Recommend
headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

4.5 out of 5 Stars
Would Recommend
headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
Would Recommend

I would highly recommend my team. They were so patient with me and they basically held my hand through this process. I’m so thankful.

headshot image of Hana Shehadeh

Loan Officer: Hana Shehadeh

NMLS# 1709138

5 out of 5 Stars
Would Recommend
headshot image of Taylor Holman

Loan Officer: Taylor Holman

NMLS# 2036493

5 out of 5 Stars
Would Recommend
headshot image of Angelica Thames

Loan Officer: Angelica Thames

NMLS# 2282339

5 out of 5 Stars
Would Recommend

Josh and Bethany are superior performers in their craft! They will go above and beyond for you and your family. They are kind, courteous, and responsive. There isn’t another team in the world I’d rather work with!

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

4.5 out of 5 Stars
Would Recommend
headshot image of Kennedy Kugle

Loan Officer: Kennedy Kugle

NMLS# 2091835

5 out of 5 Stars
Would Recommend
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

4 out of 5 Stars
Would Recommend

Overall I couldn’t have asked for more. VU had made a difficult process simple.

headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

0.5 out of 5 Stars

Between the lack of communication, missing our car payment, missing details, causing us to use our savings to pay off a car, what appeared to be avoiding calls and texts during certain situations, the referral reators that made us miss offers because we seemed less important, the severe delay In closing, having our first payment barely 33 days after closing not even giving us a respectable 45 days (9/1 payment) , having to take off work many days after just returning from deployment. And over all the way we were treated, we would never recommend. This was a horrendous horrible process. We lost our house in a flood in 2017, and this was more traumatic.

Response from Veterans United

Anthony,

We agree on how important timely communication and attention to detail are when buying a home. I’m very sorry to learn your experience didn’t deliver on that. What we learn from you is shared in follow-up coaching opportunities with your team and our training managers. We welcome any other feedback you'd like to share. Josh and the entire Client Advocate team are just a call or email away if you need anything else.

Sincerely,
Kendra, Client Relations

5 out of 5 Stars
Would Recommend

I absolutely highly recommend the establishment and people that work with va united. These individuals went out of their way to help me find home. Despite my circumstances and being under extreme duress, each person was very kind and understanding, and patient. It's hard in today's time to find good people. I was about to throw in the towel with my faith in people. This team showed me that hope exists out there. Never give up. There is always good people that will help you get up, help you out of darkness. These truly are good people. I've no words to describe the praise that they are more than deserving

headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars
Would Recommend
headshot image of Ron Rowe

Loan Officer: Ron Rowe

NMLS# 2292095

5 out of 5 Stars
Would Recommend

I’ve bought 8 homes in 21 years, this was by far the easiest process of them all. The app, the staff, the communication was superb from start to finish. Highly recommend VU and would use them again, no questions asked.

headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

5 out of 5 Stars
Would Recommend
headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars
Would Recommend
headshot image of Wendy Pulliam

Loan Officer: Wendy Pulliam

NMLS# 1200036

5 out of 5 Stars
Would Recommend

The overall home buying process with Veterans United was indeed great and exceeded my expectations. The online portal is extremely simple and self explanatory to use. Documents were easy to sign right away using e-sign as well as the process for uploading documents. We worked with an incredibly caring and great team.

headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

5 out of 5 Stars
Would Recommend

Big shoutout to the Veterans United team. First class service for our Nation’s service men and women! The to do list and communication made the home buying process easy for a first time homebuyer.

headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend
headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

4.5 out of 5 Stars
Would Recommend

I had to talk to too many different people, but once I got to Montgomery Hill he was very helpful & made sure I understood what steps to take.

headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

5 out of 5 Stars
Would Recommend
headshot image of Shea Mankin

Loan Officer: Shea Mankin

NMLS# 1455338

5 out of 5 Stars
Would Recommend
headshot image of Nina Paddock

Loan Officer: Nina Paddock

NMLS# 2167201

More Reviews

See all 424,353 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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