Everything went through so quickly, the service was great
I really enjoyed working with Dax. He worked hard with me. He was always there and if he didn't have the answer he would get it. There were a few times things were trying. Sometimes sending the same info twice was a pain in the butt. I really enjoyed Dax. Judy
Aimee and Michelle were a super team with regards to our loan process. Because of the short sale the seller had to work through, and the troubles he was experiencing, it took almost a year to finally on this loan. Aimee and Michelle never once expressed any frustration towards us or the process, and just kept us informed and moving forward. We are so pleased that the process is finally over, and what to thank Aimee and Michelle, and Veterans United for sticking with us and making everything work out. THANK YOU ALL VERY MUCH!!!!!!!
From start to finish the Veterans United team made my first time home buying experience a smooth and memorable one. Dan Davis and Roxanne Helmka both were constantly in touch with me with updates and explanations of anything that I needed to provide. I will highly recommend Veterans United to anyone that asked me about where to get a mortgage. Thank you.
Aimee and her staff were very professional in their dealings with me and I appreciated it very much. I would recommend Veterans United without reservation.
Zachary was kind and helpful I was very happy with the service and your helpful attitude.
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Overall a great experience. My only complaint was that during my process I had a loan officer change. it wasnt that either loan officer was negative by any means but the iformation provided to me by one differed from the other. i was told I could lock my rate in 60 days out which if it would have been locked in when i expected it would have saved me a quarter point towards my interest. not sure your procedures for transferring loan officers but I would take a look at your procedures of passing information as it seems at least two of them were on different heets of paper. Overall all a great experience. Just to et the record straight I did recommend someone to you and he is currently going through you for a home loan. I would just ask that he not get the same information flow that I did.
I've been around this block a few times (four times since 1974), and I can say this was as easy as any, and more importantly, this time I felt like I was kept in the loop, and felt I was part of the whole process. Mitch and Elizabeth were courteous, informative, available when needed, and very friendly while remaining totally professional. All-in-all it was a pleasurable experience and I would not hesitate to recommend VUHL to other vets. Thanks for a pleasant experience.
ANDY MOE WAS FANTASTIC!!!!!!!!!!!!
I would be very happy to have a person of Andy's professionalism on my team. He guided us thru the whole process and was a wonderful person to work thru all opportunities. You should be happy to have Andy on your team
Anita and Tom Crain
Everything was great except for the bugs and that wasn't your fault.
Breck Frerking was very helpful and always upbeat while working through the loan process. She was always very fast to get back with me on issues that needed addressed on my behalf and willing to educate me on loan processes I was not aware of. Thank you Breck. I have three happy children in a new home and you are a big part of that. Jon
Dawn and her team and the processing team did an outstanding job of handling all of the little details that I could not remember or understand and everything came together through the help of the realty department too. Everything seemed to work just as it was explained. Thank you.
Garrison Foster and Lauren Schumer were absolutely amazing. Easy to work with and available for any questions we had. Loved the experience we had with Veterans United.