Working with Veterans United was such a huge blessing! I got introduced to Ryan back in May when initially trying to pre-approve for a home. I was in the process of moving back home due to the pandemic so I was jobless and without a steady income. The only income I had was disability and at the time it wasn’t enough to qualify. Ryan told me what I needed to qualify and within weeks (nothing but God!) I was at 100% disability. This and only this allowed me to pre-qualify. Ryan was with me the whole time. He told me about my credit and what to do to maintain the score. His team of people was great and held my hand. Sidebar: This is my first home and though it’s a blessing to receive disability, I had to go through some things to be awarded it. Nevertheless, a furloughed job, living with my parents, and collecting unemployment for close to a year was all worth the wait of walking into a newly built home. Thank you, Ryan and your awesome team for giving me a place of refuge and peace.
I am deeply grateful to Veterans United and the team who guided us through the purchase of our new home. With what felt like impossible timing and little understanding of the process, I relied heavily on the expertise of Jeff Matlock and Erin West. The underwriters met our timing as well and I appreciate them. The Veterans United team took the time to gather information, listen attentively, and explain each step with patience—even when questions needed repeating. While buying a home can be daunting, they partnered with me in a way that eased my concerns and built my confidence. Their coordination, knowledge, and professionalism made all the difference, and I will remain thankful for their support. I highly recommend them to anyone beginning their own home buying journey.
Second time buying a home and this was the easiest process ever. Loved how this team worked to get me in my new home.
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Dear Veterans:
I have purchased many homes in my life but never have I seen such a group of dedicated and helpful individuals as I have with Veterans United. They walked me through every step and were cordial about it. I don’t typically do these reviews but these people deserve our praise.
Veterans United made my experience with buying a home so smooth. They handled everything and kept me updated nearly everyday. The process was very fast with doing everything with e-sign. Thank you!
I was nervous to initially check it out, there was always an one excuse or another not to do it. My credit is not the very best but it is decent and it really has to be. Don't expect them to be able to accomplish a un realistic home loan. Be honest with Veterans United and the team assigned to you but more importantly be honest with yourself. Don't expect miracles, know your budget, be prepared, be proactive and most importantly be patient and respond to their request immediately. It's your loan after-all even though you'll feel like the team is only working on your loan, keep in mind they are also working on others and their loans but their response to your concerns are still their highest priority. Even by email which in some cases are at odd late / early morning hours. Just shows you they are definitely working on your behalf to give you their very best effort to make your loan happen. If your expectations are realistic and your honestly expecting a good experience you'll be satisfied. Unless your assigned Loan specialist team is Logan and his team then good won't be "good enough" of a rating you'll actually recieve an excellent experience. Also would like to say to you all that Logan's team includes a beautiful coordinator/specialist named Taylor working on your loan and she is a Rockstar, I give Taylor 100 stars as she is fantastic in all areas as well. If I had to do it again I'd request and not quit requesting for Logan and Taylor to be assigned to accomplish my loan package that's how great they are.
Logan and team made me the happiest new home owner i could be and like I stated above they are what makes the Veterans United Home Loan experience stand out among the rest.
Daren and Kara were great! There were never any questions left unanswered. Even when underwriting wasn’t going as planned, Darren had a certain calm in the chaos and helped me get thru it. If I ever decide to buy again, it will definitely be with Vet United!
It’s my second time working with Veterans United. I wouldn’t have if the first time wasn’t great as well. Have recommended them many times since my last house in NC.
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Absolutely recommend Rich! If you need someone that is down to earth and just gets it… he is the Man for the job. Human, realistic and humble.
I was thoroughly pleased with the overall services I received from Jeremy and his team. They kept me informed throughout the whole loan process. They were professional and knowledgeable about all my options. I am a very satisfied client.
VU is a great mortgage company. Very helpful, knowledgeable and friendly.
This is by far the BEST loan experience I’ve EVER had! Andrew and Team were AMAZING. Highly Recommend can’t recommend enough, I wish they did all loans! Fantastic experience please use and pass info to friends. Dr. Prabh Grewal
Veterans United were awesome from beginning to end. They always kept me updated on what was going on.


