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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
450,337 reviews
608 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 450,337 unfiltered reviews

Starting on Page 210 of 15,012. Return to Page 1

5 out of 5 Stars
headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
headshot image of Randee Barr

Loan Officer: Randee Barr

NMLS# 634652

5 out of 5 Stars
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

2.5 out of 5 Stars
headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars
Photo submission from Kimberly D.

Working with Veterans United was such a huge blessing! I got introduced to Ryan back in May when initially trying to pre-approve for a home. I was in the process of moving back home due to the pandemic so I was jobless and without a steady income. The only income I had was disability and at the time it wasn’t enough to qualify. Ryan told me what I needed to qualify and within weeks (nothing but God!) I was at 100% disability. This and only this allowed me to pre-qualify. Ryan was with me the whole time. He told me about my credit and what to do to maintain the score. His team of people was great and held my hand. Sidebar: This is my first home and though it’s a blessing to receive disability, I had to go through some things to be awarded it. Nevertheless, a furloughed job, living with my parents, and collecting unemployment for close to a year was all worth the wait of walking into a newly built home. Thank you, Ryan and your awesome team for giving me a place of refuge and peace.

headshot image of Ryan Anderson

Loan Officer: Ryan Anderson

NMLS# 1393748

4 out of 5 Stars
headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

4.5 out of 5 Stars
headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars
headshot image of Randy Nivens

Loan Officer: Randy Nivens

NMLS# 2619117

5 out of 5 Stars

I am deeply grateful to Veterans United and the team who guided us through the purchase of our new home. With what felt like impossible timing and little understanding of the process, I relied heavily on the expertise of Jeff Matlock and Erin West. The underwriters met our timing as well and I appreciate them. The Veterans United team took the time to gather information, listen attentively, and explain each step with patience—even when questions needed repeating. While buying a home can be daunting, they partnered with me in a way that eased my concerns and built my confidence. Their coordination, knowledge, and professionalism made all the difference, and I will remain thankful for their support. I highly recommend them to anyone beginning their own home buying journey.

headshot image of Jeff Matlock

Loan Officer: Jeff Matlock

NMLS# 2029705

5 out of 5 Stars

Second time buying a home and this was the easiest process ever. Loved how this team worked to get me in my new home.

headshot image of Luke Kissner

Loan Officer: Luke Kissner

NMLS# 2282290

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5 out of 5 Stars

Dear Veterans:
I have purchased many homes in my life but never have I seen such a group of dedicated and helpful individuals as I have with Veterans United. They walked me through every step and were cordial about it. I don’t typically do these reviews but these people deserve our praise.

headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

5 out of 5 Stars

Veterans United made my experience with buying a home so smooth. They handled everything and kept me updated nearly everyday. The process was very fast with doing everything with e-sign. Thank you!

headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
headshot image of Jackson Walker

Loan Officer: Jackson Walker

NMLS# 1997569

5 out of 5 Stars
headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars
headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

5 out of 5 Stars
Photo submission from Terrill T.

I was nervous to initially check it out, there was always an one excuse or another not to do it. My credit is not the very best but it is decent and it really has to be. Don't expect them to be able to accomplish a un realistic home loan. Be honest with Veterans United and the team assigned to you but more importantly be honest with yourself. Don't expect miracles, know your budget, be prepared, be proactive and most importantly be patient and respond to their request immediately. It's your loan after-all even though you'll feel like the team is only working on your loan, keep in mind they are also working on others and their loans but their response to your concerns are still their highest priority. Even by email which in some cases are at odd late / early morning hours. Just shows you they are definitely working on your behalf to give you their very best effort to make your loan happen. If your expectations are realistic and your honestly expecting a good experience you'll be satisfied. Unless your assigned Loan specialist team is Logan and his team then good won't be "good enough" of a rating you'll actually recieve an excellent experience. Also would like to say to you all that Logan's team includes a beautiful coordinator/specialist named Taylor working on your loan and she is a Rockstar, I give Taylor 100 stars as she is fantastic in all areas as well. If I had to do it again I'd request and not quit requesting for Logan and Taylor to be assigned to accomplish my loan package that's how great they are.
Logan and team made me the happiest new home owner i could be and like I stated above they are what makes the Veterans United Home Loan experience stand out among the rest.

headshot image of Logan Kadolph

Loan Officer: Logan Kadolph

NMLS# 1726575

5 out of 5 Stars

Daren and Kara were great! There were never any questions left unanswered. Even when underwriting wasn’t going as planned, Darren had a certain calm in the chaos and helped me get thru it. If I ever decide to buy again, it will definitely be with Vet United!

headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars
headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
headshot image of Juliana Eckles

Loan Officer: Juliana Eckles

NMLS# 1126762

5 out of 5 Stars

It’s my second time working with Veterans United. I wouldn’t have if the first time wasn’t great as well. Have recommended them many times since my last house in NC.

headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

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5 out of 5 Stars

Absolutely recommend Rich! If you need someone that is down to earth and just gets it… he is the Man for the job. Human, realistic and humble.

headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars

I was thoroughly pleased with the overall services I received from Jeremy and his team. They kept me informed throughout the whole loan process. They were professional and knowledgeable about all my options. I am a very satisfied client.

headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars

VU is a great mortgage company. Very helpful, knowledgeable and friendly.

headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

4.5 out of 5 Stars
headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars
Photo submission from Christopher J.

I strongly recommend Veterans United to any veteran looking to purchase a home with a VA loan. VU will walk you through every step in the process. They truly think of everything and make the process as efficient as possible.

headshot image of Adam Nelson

Loan Officer: Adam Nelson

NMLS# 896939

5 out of 5 Stars

This is by far the BEST loan experience I’ve EVER had! Andrew and Team were AMAZING. Highly Recommend can’t recommend enough, I wish they did all loans! Fantastic experience please use and pass info to friends. Dr. Prabh Grewal

headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars

Veterans United were awesome from beginning to end. They always kept me updated on what was going on.

headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

5 out of 5 Stars
headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

4.5 out of 5 Stars
headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

5 out of 5 Stars
headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

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