This is the first home I've purchased a home and I was told by numerous friends and family who've purchased homes in the past that the process is not a good one and it left them frustrated and bitter. I have the opposite experience. My home buying experience was smooth and orderly. Aaron Foster was GREAT and assisted me. He was very patient with me and I have nothing but worderful things to say. I'm happy!
I am a 100% disabled handicapped combat veteran, and Lisa my loan officer was extremely helpful by understanding my conditions, and working with them to ease me into everything I needed to do, throughout the entire process .
Very courteous and extremely helpful. I found the team to be very knowledgeable in the handling of home loans. The process did not take as long as I thought it would have. Thanks for taking the effort and time to assist me in my first hunt for a home. You guys all rock. Made me proud to serve my country.
This has been one of the best experiences of my life so far. I was so worried in the beginning of this process that I wasn't even sure if I could do follow through with the whole thing. Brendan quickly allayed all of my fears and got me started on the road to success. Thanks to him and Veteran's United, I am 10 years ahead of my personal schedule and now own my own home at 25. Now that I've accomplished this, I am looking forward to tackling the rest of life knowing that I have a place to call my own.
Thanks for a job well done. Winsor Cooper was great!
You where great
All my questions where answered with no waiting to find the answer, very aware of the process and explained them. I have no problems telling everyone to use your services.
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I always received a quick response to all of my questions.
Ross Pierson and Matt Van Ronzelen did an OUTSTANDING job working with me to get into a house. Starting last September and with the unexpected loss of the house 1 and the craziness of the housing market, including the appraisers, Ross stuck with me and made all the paperwork and pre-qualification seem effortless. It made buying a house a fun experience instead of a fear factor event.
Both our loan officer, Doug George and his assistant Sheila, were absolutely awesome! Anytime we had a question we were able to call or email them and we got a quick answer. They really seemed to actually care... We weren't just another client! Thank you Doug and Sheila!
many moons ago I called va to inquire about buying a house, I thought my credit was bad cuz of divorce and did not get a positive response from va phone line. called again a couple months ago and spoke to Collin and his reaction was totally positive. he said hey, we won't know until we try and that's what he did and lo and behold a few months later and me driving Collin nuts I am now sitting in my new house that everyone but Collin said it couldn't be done. I am disabled and fix income and Collin made sure that my ss check was capable of paying for mortgage and in cidentals. kept me in the 40% tile debt to income and rock and roll. if u ever need someone to use as an example for working hard and not giving up go see Collin. makes u feel like u are still a someone.
I have already recommended Zach and Erin Carter a new client for a home loan, they work as a team and they do an absolutely good job and most of all they are very knowledgeable on what they do, so in other words they are fantastic to work with. I am very happy (AND VERY SATISFIED) with the both of them, and I did send out an email letting them know that I am so happy to be a home owner again because of what they did for me. I can say no more a job well done!!!!!!!
I have had the upmost respect and gratitude for Veterans United for fullfilling my dream of owning my first home and no words can bring how I feel today but thankyou for all you have done...
Although our process was lengthy, Ben kept us up to date and kept un informed throughout the process. Ben always returned our calls in a timely manner and kept us informed by email as well. Our overall experience was great and will recommend Veterans United Home Loans to other members of our Army family.
It would be better if you offered 20 days rate lock instead of 15.
The only thing Deb was concerned about was that Jake Prest was no longer here at the end of the process and she didn't understand why. She was very happy with the service he provided as well.
The staff at Veteran's United is superb. This is my second home purchase and I wish the first one would have gone as smooth. Matt did an awesome job and took my loan very personal. I can tell that Matt loves his job very much and that he loves to help people. Words cannot express the appreciation that I have for Matt. This guy went above and beyond for me and my family. I am sure that all Veterans United loan officers receive the same training, however, I would be hard pressed to believe that anyone shares Matt's passion for his job. Matt and Whitney returned phone calls immediately and were always available. I emailed paperwork and always got an email confirmation from them. Thank you Matt and thank you Veterans United.
Lee Sattler and Morgan Evans are the best. I believe that they have risen the standard for customer satisfaction. The horror stories I have heard of from so many of my friends with regard to buying a home (especially a first home) were untrue. At least for me.
Thank you thank you thank you.
Veterans United, you have a fan on the west coast for sure.
We were very pleased with the service provided by Alberto. He was very effient and kept us informed on everything. He contacted us on a regular basis to see how our house hunting was going. We really appreciate everything he did for us.
I've worked with Alex Herbal on several of my loans - he helped us get into our first house. Veterans United really does fill a large gap for this returning group of veterans. Wish we'd heard about them before we blew all our deployment money.
I don't know that I have ever had such outstanding customer service. The ease of contact and the rapid response time of Ben Muzzey made the overall experience very satisfactory. From the time we received our loan application till the day of closing we felt like we had someone by our side weaving us easily through the sometimes scary process of home buying. I have and will continue to recommend VUHL to any veteran looking to invest in a future home.
Rachel was excellent. Both knowledgable and helpful!