I have heard alot of horror stories of people having trouble making deals go through with VA loans but the process with Veterans United was simple and smooth. My loan officer was always available to answer and questions or concerns I had through the entire process and at my closing the sellers attorney even commented on how surprised she was that this deal was so easy to get to the closing with no issues.
Great experience with Michael Pitts and Hayden Grant. I'm not new to loan processing but this the first time I've experience loan process that was done in such professional manner. Same said from the seller Citation Northern. I'm glad that I choosed Veterans United Home Loans.
This was the most pleasant home buying experience I have ever experienced kudos to Jake and his associate's. Thanks Jake. Great job.
Thanks you veterans united home loan!
At 53 yrs old, I have bought several homes over the years. This home purchased was the smoothest; most pleasant home buying experience I have ever had.
I base 90% of the transaction on the loan officer. Andy Miller is the most professional; courteous loan officer I have ever had to work with. He would take the time to call me well into the night if he knew there was an important issue to discuss.
In short, Andy IS what I as the consumer pray for to get the prospective home owner through a stressful situation.
Congratulations to Veterans United and THANK YOU for handling our loan so swiftly and professionally.
My team was AWESOME!
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Words cannot express the amount of professionalism and great work that Chris Thornton and his crew has done! They have been such a blessing. So much so that I am in a process of puting together aPowerPoint presentation to give to my classes I teach while I travel to other bases.
Chris was a no nonesense and honest person. I havent met anyone as honest and truthful that he was. You are always told that the realator was looking out for you, but in this situation it was Chris that was looking out for me and my family. I will do everything I can to get Chris and Veterans United name out there. You guys worked hard for me, I will do the same for you. Chris Thornton was beyond Great!! There are no words to express the thanks I can give to Chris. Thank YOU Chris Thornton!!!!!!!!!
Bi-annual Training should be conducted for realtors to ensure they are current with the VU processes. Our Loan officer handed us off to her assistant shortly after starting the application process and it was not well communicated. Once we knew who to speak to it was easy and fast. Thank you for this wonderful option to Active duty Soldiers.
This was our first home purchase and the staff at Vetrans united was there for us all the way! They answered all our questions walked us through the proccess step by step! From Randi to Chris We had an awesome experience! Will defiantly be recommending our friends use this company when going to purchase their homes!
The service I received thought the home loan process was top notch. I have many friends in the process of moving around the United States in the Military and out who are going to buy homes when they settle. I have gave word to them that Veterans United is the way they need to go for thier home loan process and that I was very pleased. I know this should give you at least 10 more customers in the future and I am sure they will be pleased with the service they recieve and pass the word also.
Veterans United and our loan officer Daniel made buying our first home as painless as can be! I was initially skeptical due to the lack of face to face contact, but communication and responsiveness was almost instantaneous. Daniel answered any and ever question I had throughout the process without a hiccup or delay. I will recommend VU to all veterans looking to buy a home.
I would just like to say thank you for everyone who helped us thru this process; it was a favorable experience. The ONLY recommendation I would have based on my escrow process would be to revisit the time frame the appraiser(s) have in getting back with their appraisal results. I understand its a 3rd party VA approved appraiser; but.. it almost killed our deal with having to wait an additional 3 weeks for the appraisal to come back.
My loan officer was very professional and on top of my file. I would definitely recommend VU to any of my friends or co-workers.
Brad Cone is a very efficient and dedicated loan officer. Thanks a lot!
First off I would like to say that the VUHL team that we dealt with was spectacular! Nick was always available & explained everything to the T! He kept us informed about every single step in the process & made plenty of calls & e-mail inquirys to us just to see how we were doing & if we needed any questions to just go ahead & contact him. He was very kind & was a pleasure to work with. As a veteran & dealing with a few veteran services in my lifetime this was far & above the best experience I have ever had with any department or service that I have dealt with that is for veterans. If just 1/3 of your employees are like the ones we have dealt with during this experience this is going to be the top Home Loan Association for veterans! I can not thank you enough for a wonderful & enjoyable experience. If at anytime Iam in the market to sell or buy a home again I would love to work with Nick & his team again. Thank you!
Michael & Shirley Thomas
Other than the problem above, everything was good except we didn't get phone calls returned a few times when they said they would.
Mr Mike Aldridge NMLS: 915683 was a tremendous help through out the process. Very versed in his craft. He remained in contact weekly and always returned my calls if I need any help. Thanks for helping my 1st home an experience.
this has been absolutely the best home buying experience I have ever encountered or heard of.....information flow was superb and reponses and turnarounds on purchaseing requirements were outstanding......whether you know it or not...we had found one house and the appraiser found lots of problems with it...most likely saved me tons of misery down the road,,,the clock was ticking and we moved to find another home as fast as we could..once found the process moved at light speed.
I will be sure to recommend your company to any veteran who is looking to purchase their new home without hesitation....
I salute your company for outstanding performance through the entire process.....
Everything went as smooth as reasonably possible, a lot of request for details multiple times but that's what's needed, happy results
I absolutely loved David French. This was our first time buying a home and he was very patient with us when we needed it and explained everything to us well. I never had a problem getting in touch with him I had a question or concern. He was easy to talk to and very well spoken. I was very thankful to have him helping me through this process.
DON AND I BOTH THANK ALL OF YOU TEAM FOR THE HELP AND QUICK SERVICE YOU GAVE US IN GETTING OUR LOAN THRU. THANK YOU LINDA SPENCER