Thanks a lot to everyone on the team for what you’ve done for usMark and Sherry Smith
This was my third purchase/refinance with VU and, as usual, it was as smooth as could be. My new realtor said she'll be recommending Josh Stack and team to do her VA loans for veteran clients.
Buying a home seems like a huge ordeal but the team here made everything super easy! Highly recommend!
HUGE Thank you fron Marisa and I to Kyle, Samantha and my whole Veterans United Team for making our home buying experience so smooth. We ran into several delays due to the builder of our new house but the VU team quickly made all the adjustments quickly and with no issues. We went past our original closing date twice but my VU team adjusted things with no issueThank You for such a positive home loan process..
Underwriters weren't fun to deal with. Other than that, it's a great team
Exceptional service. The communication was awesome and the response times were very timely.
Horrible experience, veterans united waited literally till 1 hr before closing to get all I formation to title company or to let us know ow closing cost.
The loan officer Jack Burris was worthless. He would not return calls to either me or the title company or realtor. I have learned this is his normal level of service. If it was not for a new hire named Mrs Fuller we would not have been able to close. She did a great job with being new and obviously left out to dry by Jack Burris.
Response from Veterans United
Arthur,
Thanks for talking me through your experience in greater detail. Your feedback will be a big help in follow-up coaching opportunities with your team and improving on communication best practices overall. Your experience positively impacts how we improve the homebuying experience for you and your fellow Veterans. Please reach back out if I can help with anything else.
Very best,
Dave, Client Advocate
This was a very easy process due to the team thanks.
Definitely explain to people that the closing date is an estimated date.
This is now the second home we have purchased with Veterans United and Brian F. and his team. We could not be happier with the service we received. Would recommend them 100%
Amazing job simply the best , I would like to say thank you from my family , our children our so happy . 😊
This has been the easiest process. I will use VU again on my next home purchase.
Everything went smoothly for us. Veterans united made sure we were 100% taken care of the entire time.
What more can be said about Veterans United other than outstanding. The team was full of absolute rockstars that carried their duties with efficiency, promptness, and professionality. As a first time home buyer, I came into this journey without any knowledge of how the process worked and the team at Veterans United carried me the entire way through. They coordinated with me, my real estate agent, and my family perfectly and I couldn't be more grateful for the product that they produced.
