Veterans United was always there to answer any questions I had and kept me in the loop and on track during the entire process thanks to their "To-Do" list.
Came down to the wire but got it all together on time
Lack of real documentation on why things were being requested multiple times or additional documentation needed that wasn't flagged at all in the portal. It's great to have an online system for submission / updates but that only works if you're getting all the information back to the end user. In a few cases; things had to be manually reviewed by our coordinator after multiple submissions. In one case, additional documentation was required that never showed on the dashboard or as details on any of the "To-Dos". This led to delays and us missing a few deadline dates as part of our purchase. Fortunately, our sellers were understanding and flexible but this can't always be the case. If you're going to manage all the underlying documentation needed for a loan, then the portal needs to give the user ALL the information they need.
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Thanks Veterans United for assisting me with my 1st and final home purchase. The home is perfect and I would not have found it nor would've had the ability to purchase it without Veterans United!
Very good experience with VU with Bill and Brendan. I would recommend VU to all my friends who need a simple and quick VA loan process especially if closing on time matters. We closed in less than 30 days and I couldn’t be happier!
Devon, and his team, are awesome at what they do. All my questions and concerns were answered in a timely manner. All of the team members were very kind and courteous making a stressful situation easier to handle. I would recommend Devon and his team to anyone looking to buy a house!
Outstanding team of proffessionals that are knowledgeable and aren't afraid to help. Hopefully, I will get to do business with them again sooner then later! All lines of communication are still open and special shout out to Veterans United for having a bundle with ADT and monitoring service!
Being a skeptical person by trade (clinical research), I was impressed with John Lyman and his team. John guided me step-by-step through the process with expertise, care, rapid communication, and understanding of my work constraints. What stood out to me was the level of service and care he extends to veterans. If you are veteran wanting to own a home, John will take care of you, bring you up to speed, and help you achieve your goal of home ownership.
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Experience first-hand why 353,253 homeowners give us a perfect score!
Home buying was originally a huge stress for me. But Veterans United made it so stress free! I am definitely going to tell my friends who are out of there service or are about to, to go through y'all. Thank you so much for your help and dedication!
It didn't present me the opportunity to leave a review for Richard Litzinger but he was absolutely awesome! Another fantastic communicator and we're so thankful for y'all's patience with us. I couldn't be happier with our overall experience with Veterans United and it was all thanks to Richard and Malachi.
