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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

400,927

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 400,927 unfiltered, unedited reviews

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4.5 out of 5 Stars
Would Recommend

Thank you everyone, and I plan on using Veterans United for all of my home buying and selling needs in the future!

headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend
headshot image of Jake Powers

Loan Officer: Jake Powers

NMLS# 1565057

5 out of 5 Stars
Would Recommend
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend

Overall our experience has been very very good. especially with Josh and Jami!!

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend

This is the best team you can ever dral with VA loans. The online to-do list makes it's easy to track and follow. 10 of 10!

headshot image of Jake Powers

Loan Officer: Jake Powers

NMLS# 1565057

5 out of 5 Stars
Would Recommend
headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
Would Recommend

I will absolutely be recommending Veterans United to any and every veteran I know and sharing my smooth home buying experience. Thank you!

headshot image of Justin Brinker

Loan Officer: Justin Brinker

NMLS# 1312517

5 out of 5 Stars
Would Recommend

For the first time buying a house I was a little over my head. Thankfully I had an amazing team that had my back and answered all of my questions. I couldn’t have asked for a better team.

headshot image of Tyler Kettle

Loan Officer: Tyler Kettle

NMLS# 1693581

5 out of 5 Stars
Would Recommend
headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend
headshot image of Eric Whipple

Loan Officer: Eric Whipple

NMLS# 1955172

0.5 out of 5 Stars

I was under contract for 6 months and we still have to move the closing date twice because they couldn’t get their job done. They didn’t even call us to tel us that the day needed to change. We had a terrible experience with the loan teams as they were terrible at communicating what was going on. I would absolutely not recommend this company to any other veteran.

Response from Veterans United

Joshua,

I’m so sorry for the delays and struggles you experienced along the way to closing. I want you to know your feedback counts and only helps us improve the service we give your fellow Veterans. I appreciate you hanging in there until the end even though it was hard. If you need anything else, please know our Client Advocates are still a call or email away.

Sincerely,
Kendra, Client Relations

5 out of 5 Stars
Would Recommend

BADASS

headshot image of Forest Nenninger

Loan Officer: Forest Nenninger

NMLS# 1284729

5 out of 5 Stars
Would Recommend

Love you guys thank you sooo much. I really appreciate all the help. And the rapid responses.

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend

Even with a remote buying situation, this was a very painless process! Everyone was always so nice and helpful from beginning to end and Veterans' did all the heavy lifting.
Thank you so much!

headshot image of Hannah Liebhart

Loan Officer: Hannah Liebhart

NMLS# 1884776

5 out of 5 Stars
Would Recommend

Had a great time working with the team. They were all very welcoming. Worked extremely efficient to meet timelines. Would recommend to all.

headshot image of Charles McKee

Loan Officer: Charles McKee

NMLS# 2053706

5 out of 5 Stars
Would Recommend
headshot image of Cindy Woodham

Loan Officer: Cindy Woodham

NMLS# 193414

5 out of 5 Stars
Would Recommend
headshot image of Macie Baglin

Loan Officer: Macie Baglin

NMLS# 2132433

5 out of 5 Stars
Would Recommend
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend

Extremely and unexpectedly easy and pleasant home buying experience. I've already recommended Veterans United to several of my friends.

headshot image of Jerry Dooling

Loan Officer: Jerry Dooling

NMLS# 1860927

5 out of 5 Stars
Would Recommend

Veteran United went above and beyond to help refinance my home. I would recommend them to any veteran.

headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars
Would Recommend

not enough interaction with ya all but ok

headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

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5 out of 5 Stars
Would Recommend
headshot image of Durell Cope

Loan Officer: Durell Cope

NMLS# 1085911

5 out of 5 Stars
Would Recommend

Had an amazing experience with Veterans United on refinancing my home. I would recommend anyone especially veterans to use this company for purchasing a home. You will feel guided and treated with the up most professionalism, experience, and respect from the Veterans United team.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend

I am thankful for the VU team and look forward to meeting with them again in the future.

headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend

I’m just very happy with the whole experience I had with Veterans United. I would recommend them to anyone. If I ever am in the market to buy a home in the future, I will go through them.

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend

Veterans United made the home buying process for new and unexperienced homebuyers easy and worry-free. I was very pleased with the easy communications I had with all members of my team.

headshot image of Hannah Liebhart

Loan Officer: Hannah Liebhart

NMLS# 1884776

5 out of 5 Stars
Would Recommend
headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend

Bill and his team are the only reason my family and I are in our new home. I was embarrassed of My credit history as well as job history and I found a different lender who would only go off of my husband's background which is much cleaner than mine. That other lender was falling through on promises left and right. But because of Bill and his impressive follow up, he never goes up on us, we were still able to buy our new home!!

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

More Reviews

See all 400,927 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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