I have never had a better experience in any loan process. your personnel and processes are nearing perfection.
Joe was an amazing asset to my wife and I while buying this house, he was patient, thorough and above all quick to respond to any of my queries, in most cases, I never waited more than 30 minutes before he or a staff member responded to me. I never felt like I was given the run around on any topic and when no answer was possible; (like: how long will it be in underwriting?) he was honest, explained the process and that a definitive answer was not possible at that time. Joe updated us on every change of our loan application's status and continued to follow up items that I had asked about or he felt were important for successfully completing my application.
I feel that I was able to close on a house within 75 days in large part because of Joe's competence and expertise. We are very grateful for his diligent work on our behalf and would recommend his services to anyone that is seeking to secure a VA loan.
Gary and Victor rocked it out! I closed on time, no hiccups or issues. Well done gentleman, High speed - Low drag!!
Joe Newberry- From the very first day my experience of Joe was excellent. He was very professional and gave me the complete play by play of what to expect from Veterans United . I had some issues with my agent and Joe helped me through that. All along the way until closing Joe would answer questions and was always quick to respond. I am not a easy person to please and in my view Joe could not have been better. He has a way of making you feel secure and that I could trust him to make the process very good. Towards closing I had to release my agent as I felt he was not working for me. I gave Joe a chance to save the loan and he made everything come to closure and on time. What more can a buyer ask for than to have a loan officer that they feel is taking care of them. I did meet/talk with others of your team and they also were helpful. Thank especially Joe Newberry for such a "Perfect" loan experience. James Lee McDonald
Keep it up!
Everything went relatively smoothly, just some minor hiccups related to the quirks of Michigan real estate, being comprised mostly of site condos, in the last decade or two. They are typically single family residences that are less expensive for developers to build, than platted subdivisions. This is something your company may want to gain a better understanding of for serving this market. I did my homework and was well prepared prior to making a purchase offer and the mortgage process was relatively quick once contingencies were removed.
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Customer Service At It's Finest!
Smooth process start to closing.
ALL GOOD THINGS COME THE DAY YOU CLOSE.
LLOYD R LUNSFORD
This was the best home buying experience we have ever had! I would recommend them to anyone who is getting a VA Loan. I could not be happier with this experience. Mason Maddox and Justin Napier were amazing! They kept in constant contact with me and were very helpful with any questions or concerns I had. Thank you so much for everything!
My loan officer kept our process on track from beginning to end and was a great help in facilitating my home buying process. A big thank you to Andrew and his team!
Everything went smoothly, and everyone on the team was very prompt in responding to questions. I've worked with Veterans United twice now and I've been very satisfied each time.
Billy was very responsive, professional, and took extra time to explain all of my questions in a very easy to understand manner. He returned emails after hours and was very flxible and responsive. I would ABSOLUTELY recommend Billy to any of my friends as well as family members.
Thank you Billy!
Tony and His Team were very clear and helpful through my home buying process. For a first time home buyer they made buying a home a breeze!
Thank you so much for all your support and encouragement. Buying a house is tough and you gave so much advice and mentored us through the process quickly so that the time flew past. Thank you for all of the communication to keep us in the loop.
My family and I greatly appreciate the opportunity to have had the best team ever of Don and Codi. They
were there every step of the process with us and had our back all the way. The service and experience that was provided to us exceeds more than any expectations. Again, I will continue to recommend Veterans United Home Loans to everyone . Sincerely, Jeff James and Family
Thank you blake wollard!!!! We will definately refer everyone to you and for our next home.
I started my VA loan in October of last year and closed the loan in March of this year. No way should a loan take 6 months to go through the process.
I like the idea of having the Customer Advocate.
Joe has always been gracious, courteous, and respectful on the telephone and through his emails. He has been very helpful throughout the entire loan process. We feel his involvement with us has been exemplary and are fortunate to have had Joe as our loan officer.
John and Eileen Geiger