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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

401,647

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

I had a very weary and shaken experience but the entire verteran so united family eased all my feelings thank you.

headshot image of Matthew Thayer

Loan Officer: Matthew Thayer

NMLS# 2185096

4.5 out of 5 Stars
Would Recommend
headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

4 out of 5 Stars
Would Recommend
headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars
Would Recommend

The team at Veterans United was amazing and helped us with every single thing we ever needed. They were there to answer all of our questions, no matter how many times I asked the same question. Though not part of the Veterans United team, the real estate agent that we had I would not recommend. She was great showing us the houses, but then once we signed the contract with her saying she was our agent we hardly ever heard from her and when we did it was a fight to get things done. If not for us being in contact with the sellers ourselves, they would not have known what was needed from them most of the time. The day before closing the agent started sending emails to us and the sellers saying we never signed some stuff although we had signed all but one over a month prior. We had to screenshot the documents in our files where we had signed and send them to her as proof. There was so much more but doesn’t matter now. We felt bad paying her that much money and didn’t feel like she did her job. But we have the house and are so excited about our future in what we hope to be our forever home. Thank you Alberto, Codi, and the rest of the team for all you did for us and continue to do for the great men and women that serve this country. God bless.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend
headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars
Would Recommend

Excellent procedure and process with VU. We have closed on other homes and this was the easiest and smoothest ever.

headshot image of John Golobic

Loan Officer: John Golobic

NMLS# 2184489

5 out of 5 Stars
Would Recommend

Very pleased with everyone. Dawn and her team went above and beyond!

headshot image of Dawn Plank

Loan Officer: Dawn Plank

NMLS# 35210

5 out of 5 Stars
Would Recommend

The people at Veterans United are very helpful and know how to proceed on a loan! They are a very trustworthy group 👍

headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
Would Recommend

Veterans United was a great first experience I was going through another company first but they were not getting back to me in a timely manner and my realtor suggested I go through Veterans United and I’m glad she did. I got told what I needed how to get it and when I needed it to get done it was a great experience very easy and the people were very nice and professional. I would recommend Veterans United to anyone that is looking to buy a home.

headshot image of Dave Michaud

Loan Officer: Dave Michaud

NMLS# 69775

3.5 out of 5 Stars
Would Recommend
headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

5 out of 5 Stars
Would Recommend

Outstanding and stellar support. Quick turn around on questions and had a very helpful team who made sure I understood everything!

headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

2 out of 5 Stars
headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
Would Recommend
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend
headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars
Would Recommend

Every one was a big help and very friendly I liked all the help from them all

headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
Would Recommend

With Veteran's United Home Loans the least stressful part of locating and buying a home was the loan process. Veteran's United Home Loans is more than a lender. They afforded me an entire team to help me every step of the way.

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

4.5 out of 5 Stars
Would Recommend
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Would Recommend
headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
Would Recommend

God Bless yal for moving so fast and swiftly.

headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

1 out of 5 Stars

Communication was poor. At the eleventh hour, they are asking for information that was already provided. We put down a huge down payment, and they are questioning where it came from. We just sold our house, that is where the money came from. I work for the State of Florida, and my wife is a Director at a hospital, and they are questioning us. Really pissed me off. The closing date got pushed back due to their incompetence. And had us scrambling at the last minute. Never again will we use Veteran's United because of our experience.

Response from Veterans United

John,

This isn’t the impression we want to leave you with at all. You have an entire team of Client Advocates here to help if and when you need backup. We’re here to learn from your experience and hopefully restore some of the trust we lost.

Sincerely,
Kendra, Client Relations

5 out of 5 Stars
Would Recommend

Amazing team

headshot image of Drew Alexander

Loan Officer: Drew Alexander

NMLS# 1407112

4.5 out of 5 Stars
Would Recommend

If you are looking to purchase a first home, Veteran’s United is the place to go. They have streamlined processes from start to finish to help to mitigate some stressors. They make the process as easy as possible especially when you are overseas. Overall the experience was outstanding! Thank You

headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

4.5 out of 5 Stars
Would Recommend
headshot image of Dylan Edwards

Loan Officer: Dylan Edwards

NMLS# 1765452

5 out of 5 Stars
Would Recommend

Thanks to everyone that has given me this wonderful opportunity of becoming a homeowner.It has always being my desire to have my own home.Now you all have made it
come true.For being a widow I was lost after my husband deceased felt like I was out of sorts.Only today as I entered my home I am feeling amazingly bless beyond measures.Praying continual blessings to you for the caring direction and guidance you gave to me throughout this home buying process.Even when I became stressed Sarah and the team kept me calm relaxed and encouraged.Giving me positive helpful support that I definitely needed on a daily basis in owning my beautiful home.There are no words to describe my appreciation to everyone involved💯...Blessings Always ❤️❤️

headshot image of Sarah Sauro

Loan Officer: Sarah Sauro

NMLS# 715700

5 out of 5 Stars
Would Recommend
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

I had an overall 10/10 experience with veterans United . This is my second va loan with veterans united and each time they are absolutely amazing . Jim was awesome , he followed up with me every step of the way . I will definitely recommend him and the veterans United team to all my friends and family .

headshot image of Jim High

Loan Officer: Jim High

NMLS# 1434955

5 out of 5 Stars
Would Recommend
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend
headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

More Reviews

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